Care Provided by Reflections Community Support
Types of Home Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Contact Reflections Community Support to get a personalised quote
Good to Know
Owner
- Reflections Community Support
- Private Owned
Person in charge
- Reca Brocklebank (Manager)
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Reflections Community Support Reviews (7)
Over all time Reflections Community Support has 7 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Reflections Community Support
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Review from W W (Partner of Client) published on 23 September 2022 Submitted via Postal Card•
Overall Experience
Good carers are always helpful and polite. They always ask if we need anything else done.
Good carers are always helpful and polite. They always ask if we need anything else done.
Review from Michael A (Client / Service User) published on 31 August 2022 Submitted via Postal Card•
Overall Experience
We are satisfied with the service we get and the carers are excellent.
We are satisfied with the service we get and the carers are excellent.
Review from D S (Client / Service User) published on 18 August 2022 Submitted via Postal Card•
Overall Experience
A fantastic company. Very kind and helpful people. They've had to help me in big ways and small and they always manage a solution for me. The owner of the business is almost always the one to let me know if the carers are running a bit late etc., and I know I am one of her priorities.
A fantastic company. Very kind and helpful people. They've had to help me in big ways and small and they always manage a solution for me. The owner of the business is almost always the one to let me know if the carers are running a bit late etc., and I know I am one of her priorities.
↩Reply from Reca Brocklebank, Registered Manager at Reflections Community Support
Thank you for taking the time to leave such an excellent review. We are so happy that your experience with us has been positive. We always strive to ensure our service users are treated with the dignity and respect they deserve.
Review from Moira L (Daughter of Client) published on 10 August 2022 Submitted via Website•
Overall Experience
Overall excellent care for my Mother especially in her last days.
The staff set up face time which was a great comfort to me to see how she was feeling and looked.
All my questions about doctors visits and overall health were answered.
The staff set up face time which was a great comfort to me to see how she was feeling and looked.
All my questions about doctors visits and overall health were answered.
The staff made sure mum's birthdays and Christmas were...
Overall excellent care for my Mother especially in her last days.
The staff set up face time which was a great comfort to me to see how she was feeling and looked.
All my questions about doctors visits and overall health were answered.
The staff made sure mum's birthdays and Christmas were special, with cards, flowers, gifts and traditional meals.
The staff built up a great relationship with mum and she looked forward to their visits, even though she could be fussy at times, I believe ‘the duchess’ was her nickname which made us all smile, including mum.
At the end of her life mum was surrounded with the care and kindness your staff provided for which I will be forever grateful.
The staff set up face time which was a great comfort to me to see how she was feeling and looked.
All my questions about doctors visits and overall health were answered.
The staff made sure mum's birthdays and Christmas were special, with cards, flowers, gifts and traditional meals.
The staff built up a great relationship with mum and she looked forward to their visits, even though she could be fussy at times, I believe ‘the duchess’ was her nickname which made us all smile, including mum.
At the end of her life mum was surrounded with the care and kindness your staff provided for which I will be forever grateful.
Thank you everyone.
↩Reply from Reca Brocklebank, Registered Manager at Reflections Community Support
Thank you so much for your kind review, it means a lot to us. We enjoyed the time we spent with your mother and she is sorely missed.
Review from K W (Client / Service User) published on 10 August 2022 Submitted via Postal Card•
Overall Experience
We are very happy with our carers she gets on very well with my wife.
We are very happy with our carers she gets on very well with my wife.
↩Reply from Reca Brocklebank, Registered Manager at Reflections Community Support
Thank you for the positive review. The wellbeing of our service users is our highest priority.
Review from K S (Son of Client) published on 6 August 2022 Submitted via Website•
Overall Experience
There have been some issues with billing but these seem recently resolved.
The care is good and can be consistently relied upon on a daily basis. To guarantee a specific time would be better but l understand that managing staff absence, travel, traffic flow and vulnerable clients with varied needs...
There have been some issues with billing but these seem recently resolved.
The care is good and can be consistently relied upon on a daily basis. To guarantee a specific time would be better but l understand that managing staff absence, travel, traffic flow and vulnerable clients with varied needs is difficult. I like the personal touch of being able to speak with someone if l have a query and the reciprocal contact when they anticipate a problem.
↩Reply from Reca Brocklebank, Registered Manager at Reflections Community Support
Thank you for taking the time to leave a review. Your understanding of the issues you experienced was greatly appreciated.
Review from Catherine Ann P (Power of Attorney of Client) published on 5 August 2022 Submitted via Website•
Overall Experience
We leave advice for the care staff which is sometimes acted on but sometimes not. eg by not overfacing her with meals as this puts the service user off. Overall satisfied with the support that the care workers provide.
We leave advice for the care staff which is sometimes acted on but sometimes not. eg by not overfacing her with meals as this puts the service user off. Overall satisfied with the support that the care workers provide.
↩Reply from Reca Brocklebank, Registered Manager at Reflections Community Support
Thank you for leaving us a review. We have taken steps to address the issues described and are committed to carrying on providing a high standard of care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 February 2026Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Reflections Community Support
How many Carers does Reflections Community Support employ?
Reflections Community Support employs 6 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Reflections Community Support to verify any information. View our terms and conditions. Reflections Community Support has a Basic Service -what a Basic Service includes.