JAAN Services Reviews (10)
Over all time JAAN Services has 10 reviews.
Review from Robert H (Client) published on 3 July 2020
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My girls are great. I could not wish for better. They treat me like family.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review from Marion G (Client) published on 28 February 2020
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the girls were lovely.
They looked after me with care and were a pleasure to have in the house.
They made me feel very safe and much better.
They looked after me with care and were a pleasure to have in the house.
They made me feel very safe and much better.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review from John G (Brother of Client) published on 9 December 2019
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The service my brother received was exemplary. All staff were respectful and treated him with dignity.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review from Nigel R (Son-in-law of Client) published on 9 December 2019
Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very pleased with level of care provided and Mum always pleased to see them. A lot of worry taken away from us with knowing that she does see someone three times a day. Had a few problems with Mum on a couple of occasions and level of support and care provided has been very good. We think there is a
genuine concern for her health and wellbeing. Although Mum is now in hospital after another fall, we will all be happy to resume these services in order to maintain the level of care she has been accustomed to. Her needs may well change, but we are confident that this problem will be met by JAAN services and she will be able to maintain her lifestyle in a caring/ comfortable environment at home. A few initial problems with billing but now resolved and up to date. Overall very happy we chose this company to undertake Mums needs.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review from James J (Husband of Client) published on 9 August 2018
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff very good.
Reply from Joseph Bvumbe, Registered Manager at JAAN Services
At JAAN Services we thrive on providing excellent care and support in line with the wishes and preferences of the individuals we support and their circles of support, to meet outcomes. Our work has certainly been made more enjoyable and effective by your input as family.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review from Donna R (Daughter of Client) published on 23 May 2018
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Carers have been exceptional help, friendly and caring. Always asking if they can do anything to help. Quickly picking up and treating first signs of bed sores. Always speaking kindly to my mother and our family.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review from J B (Son of Client) published on 15 May 2018
Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I would recommend them to anyone. They are very good.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review from A W (Daughter of Client) published on 27 March 2018
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very content with the care received. Relationship with the agency and all staff is excellent.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review from Mel A (Daughter-in-law of Client) published on 15 February 2018
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In what has been a very difficult two weeks trying to settle mother in law into a bedridden home life after 18 weeks in the hospital, JAAN Services have shone through beyond all my experiences. Professional in approach showing total respect and yet very comfortable. Look forward to working with them
to give mum as great an experience as we can. Thank you.
Reply from Joseph Bvumbe, Registered Manager at JAAN Services
Mel, would like to take this opportunity to thank you for your support whilst we provide care to your mother in law. We will achieve a lot together as a team in this journey making your mother in law comfortable.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review from Nigel A (Son of Client) published on 15 February 2018
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found that this care provided by JAAN Services has been exemplary. They all treat my mother with respect. Professionalism, friendliness and humour. Whenever we have had to call on them, they have arrived within 15 minutes. The staff and management are thoroughly proficient in their approach and
always leave my mother comfortable and make sure she is left with a cup of tea, water and cranberry juice as well as seeing to her medication.
Reply from Joseph BVUMBE, Registered Manager at JAAN Services
Thank you for giving JAAN Services an opportunity to look after your lovely mum. We would like to reassure you that JAAN Services will continue to provide quality care to you mum.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
