These prices are only a guideline, please contact Arale Group Ltd to find out the exact price for your requirements.
Arale Group Ltd has a Review Score of 9.4 (9.400) out of 10, based on 5 reviews in the last 2 years. Over all time Arale Group Ltd has 5 reviews.
Review from M A (Daughter of Client) published on 11 July 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Liban Muse, Manager at Arale Group Ltd
Thank you for taking the time to to share your experience . We're glad to hear your mother has been well cared for over the years and that you've had a positive experience with both our carers and management team.
Staff
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Management
Treated with Dignity
Value for Money
Review from Linda S (Daughter of Client) published on 7 July 2025
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Overall Experience
5.0 out of 5
Reply from Liban Muse, Manager at Arale Group Ltd
Thank you so much for your kind words and thoughtful feedback!we're so glad to hear your mum is happy and looks forwawrd to our visits. It means alot to us, and we truly appreciate your recommendation.
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Management
Treated with Dignity
Value for Money
Review from Mohamed A (Nephew of Client) published on 3 July 2025
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Overall Experience
5.0 out of 5
Reply from Liban Muse, Manager at Arale Group Ltd
Thank you for your detailed and heartfelt feedback. it's our privilege to offer care that respects and supports loved one's well being. Your kind words about communication and dedication inspire us to maintain the highest standards of service.
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Management
Treated with Dignity
Value for Money
Review from M H (Daughter of Client) published on 3 July 2025
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Overall Experience
5.0 out of 5
Reply from Liban Muse, Manager at Arale Group Ltd
Thank you for your kind words and thoughtful feedback. we are truly pleased that you've had a positive experience with our team .providing professsional,compassionate,and reliable care is at the heart of what we do, and it's wonderful to know we've met your expectations.
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Management
Treated with Dignity
Value for Money
Review from R S (Sister of Client) published on 27 June 2025
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Overall Experience
5.0 out of 5
I highly recommend this agency
Reply from Liban Muse, Manager at Arale Group Ltd
Thank you for your kind words. We're so glad your mother has felt comfortable and well cared for. it's great to hear that consistent staffing has made a positive diffrence. We truly appreciate your trust in us.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.4 (9.400) out of 10 for Arale Group Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.900 for Arale Group Ltd is calculated as follows: ( (27 Excellents x 5) + (3 Goods x 4) ) ÷ 30 Ratings = 4.9
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Arale Group Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Mar 2024
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Job Title: Registered Manager
Joined: 2017
Liban is our dedicated and ambitious manager here at Arale Care. Liban has been providing exceptional care for over 5 years now. Personalised care is extremely important to him as well as fostering a positive work culture. Liban is known for strong leadership and interpersonal skills, as well as his compassion to help the community at large. Liban is enthusiastic about his professional development as well as leading his team well. Outside of work, you will find him volunteering at community welfares, further enhancing his creative problem-solving skills.
Job Title: Coordinator
Joined: 2017
Farhia is our Coordinator here at Arale Care. She has a strong track record of successfully managing events and cross-functional teams. Farhia is organised, detail-oriented and very dependable. She’s a great addition to our team here at Arale Care!
Job Title: Safeguarding Lead
Joined: 2017
Mohamed is Safeguarding Lead here at Arale Care. His comprehensive skill set ensures the safety and wellbeing of all services users. With strong legal knowledge and extensive experience in safeguarding, Mohamed is adept at applying safeguarding guidance to protect vulnerable individuals.
Job Title: HR
Joined: 2017
Before coming to Arale Care as head of our HR department, she completed a Bachelor of Medicine. With around 4 years of clinical experience, she is vital to our team here at Arale Care. Having worked in HR teams across the health sector, she’s gained skills that she has transferred to her current role.
Job Title: Training Manager
Joined: 2017
Jamal is our Training Manager here at Arale Care. He has worked in numerous sectors until he began lecturing in various colleges specialising in Health & Social Care, Business Administration, Customer Services and IT. Jamal has also helped trained people in employability skills and apprenticeship programmes. As the founder of Bright Star Training and Development, he works extremely hard to ensure we’re trained properly here at Arale Care.
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