Leaf Care Services - East & North Norfolk

Eastern Branch, Mildred Stone House, Lawn Avenue, Great Yarmouth NR30 1QS
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7.8 2 Reviews
  • Leaf Care Services - East & North Norfolk, Great Yarmouth
Leaf Care Services - Eastern Branch | East & North Norfolk

Leaf Care Services - Eastern Branch is a well-established and trusted provider of high-quality home care, live-in care, elderly care, dementia care, mental health support, learning disabilities care, and complex care. Dedicated to supporting individuals in maintaining their independence at home, the service delivers person-centred care tailored to unique needs.

With a long-standing and experienced team, Leaf Care Services - Eastern Branch provides compassionate, professional support across a wide range of care needs, including:

Elderly care – Supporting independence with personal care, mobility assistance, and companionship.
Dementia care – Providing specialised support to enhance safety, well-being, and routine stability.
Mental health support – Assisting individuals with conditions such as anxiety, depression, and complex needs.
Learning disabilities care – Promoting independence and quality of life through tailored support.
Complex care – Delivering specialist assistance for individuals with higher care needs.
Live-in care – Offering 24/7 support for those requiring full-time care in their own homes.
To ensure exceptional standards, all staff undergo comprehensive in-house certified training through an established training programme, equipping them to provide high-quality, safe, and dignified care.

Following a PAMMS assessment in 2024, Leaf Care Services - Eastern Branch has maintained a 'Good' rating in all areas, demonstrating an ongoing commitment to excellence.

With a strong reputation, experienced professionals, and a commitment to dignity and respect, Leaf Care Services - Eastern Branch remains a trusted choice for care in East & North Norfolk, offering peace of mind to individuals and their loved ones.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Weekly Live-in Care Fees: £950 – £1200

These prices are only a guideline, please contact Leaf Care Services - East & North Norfolk to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Rebecca Stamp (Registered Manager)

Leaf Care Services - East & North Norfolk Reviews (2)

7.8

Leaf Care Services - East & North Norfolk has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years.
Over all time Leaf Care Services - East & North Norfolk has 2 reviews.

Overall Experience
  • 2
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  • 0
  • 0
  • 0
Date Published
  • 2
  • 1
  • 1
  • 1
  • 1
Reviewer Connection to Leaf Care Services - East & North Norfolk
  • 1
  • 1
Total of 2, showing 1-2
Review from P G (Son of Client) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff have been helpful and polite and have engaged well with my mother. Helping both her and me whenever possible. Offering advice whenever requested or deemed necessary.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P W (Client) published on 17 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the service I receive every day, morning and every evening.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for Leaf Care Services - East & North Norfolk is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Leaf Care Services - East & North Norfolk is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Leaf Care Services - East & North Norfolk is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (4)

Clayton

Clayton Hughes

Job Title: Deputy Manager

Clayton has been a valued member of Leaf Care Services for four years.
As the Deputy Manager for the Eastern and North Norfolk branch, he takes a proactive approach to fostering strong relationships with local authorities, staff, and service users. Dedicated to providing exemplary care, Clayton plays a key role in creating a positive and engaging environment, ensuring high-quality support for those in need.

Gemma

Gemma Hutson

Job Title: Mental Health and Wellbeing Officer

As the Mental Health and Wellbeing Officer, Gemma is responsible for supporting individuals experiencing mental health challenges. She conducts assessments, safeguards their rights and welfare, and provides essential community-based care. Additionally, she plays a vital role in promoting Leaf Care Services across Yarmouth, Gorleston, Bungay, and surrounding villages.

Rob

Rob Dale

Job Title: Area Coordinator

Rob serves as the Area Coordinator for the Eastern and North Norfolk branch, ensuring seamless care navigation within the health and social care system. He connects service users with the right care teams at the right time and supports individuals in taking an active role in their own health and well-being. With a keen ability to assess evolving needs, Rob helps to enhance the quality of care and support provided.

Nicole

Nicole Maile

Job Title: Carer

Nicole’s hardworking and compassionate approach ensures the well-being of service users through dedicated personal care, mobility assistance, and support with daily tasks. Beyond practical care, she provides emotional support and companionship, fostering a sense of comfort and dignity for those she assists.

Frequently Asked Questions about Leaf Care Services - East & North Norfolk

What Type of Services does Leaf Care Services - East & North Norfolk offer?

Leaf Care Services - East & North Norfolk offers Home Care.

How many Carers does Leaf Care Services - East & North Norfolk employ?

Leaf Care Services - East & North Norfolk employs 45 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Leaf Care Services - East & North Norfolk to verify any information. View our terms and conditions. Leaf Care Services - East & North Norfolk has an Enhanced Service - more info.