Care Provided by Carers Forward Head Office
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Other Care Provided
- Learning Disability / Autism
Funding & Fees
Contact Carers Forward Head Office to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
Good to Know
Owner
- Carers Forward CIC
- Private Owned
Person in charge
- Haleema Shaheen (Manager)
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Carers Forward Head Office Reviews (8)
Over all time Carers Forward Head Office has 8 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Carers Forward Head Office
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Review from T U (Mother of Client) published on 11 September 2023 Submitted via Website•
Overall Experience
Really pleased with the care and support we receive as a family for our young adult. It means I can have that peace of mind knowing my daughter is in good hands. I get to spend quality time with the younger children, not having to worry about my adult daughter. Carers Forward is a great service...
Really pleased with the care and support we receive as a family for our young adult. It means I can have that peace of mind knowing my daughter is in good hands. I get to spend quality time with the younger children, not having to worry about my adult daughter. Carers Forward is a great service provider I would be lost without them, thank you for all the support and guidance you have provided.
↩Reply from Haleema Shaheen, Manager at Carers Forward Head Office
We are happy to have been making such a great impact on you and your daughter. Our care staff enjoy their roles and look forward to making a difference each and every day.
Review from M A (Next of Kin) published on 6 September 2022 Submitted via Website•
Overall Experience
Excellent care provider for my son who has autism and learning difficulties. Carers engage very well with my son and no job is too much trouble for them. I seriously would not cope without them, they are a godsend.
Excellent care provider for my son who has autism and learning difficulties. Carers engage very well with my son and no job is too much trouble for them. I seriously would not cope without them, they are a godsend.
↩Reply from Haleema Shaheen, Manager at Carers Forward Head Office
Hi, thank you for your review, we are happy that our support enables you to have a much-needed break and respite.
Review from F S (Mother of Client) published on 17 January 2022 Submitted via Postal Card•
Overall Experience
The service is given to my child with special needs. The service has always been good and positive.
The service is given to my child with special needs. The service has always been good and positive.
↩Reply from Haleema Shaheen, Manager at Carers Forward Head Office
We are very glad to hear that our service has added intrinsic value to you and your child. We are aware that being a carer and caring for a child with ongoing developmental needs can be particularly challenging. Our aim is to work with caregivers always and to make adjustments where possible to deliver a person-centred service.
Review from Sapna K (Mother of Client) published on 8 September 2021 Submitted via Website•
Overall Experience
My children enjoyed the holiday scheme. The staff were great. It would be good to have more opportunities for children like this and maybe an opportunity like this for SEN children would also be much appreciated.
My children enjoyed the holiday scheme. The staff were great. It would be good to have more opportunities for children like this and maybe an opportunity like this for SEN children would also be much appreciated.
Review from Ismah B (Client / Service User) published on 24 August 2021 Submitted via Website•
Overall Experience
My children really enjoyed using the services and always tell me how friendly the staff are. The playscheme offered at the play station was very well organised and children were safe and well looked after at all times. Look forward to more services offered as my children really enjoyed their time...
My children really enjoyed using the services and always tell me how friendly the staff are. The playscheme offered at the play station was very well organised and children were safe and well looked after at all times. Look forward to more services offered as my children really enjoyed their time here.
Review from Nagina N (Mother of Client) published on 16 August 2021 Submitted via Website•
Overall Experience
The team organised a great holiday activity club for the children at the Playstation. The kids really enjoyed it and lunch was also included. It would be great to have something like this for the holidays in the future too. The staff were really friendly too.
The team organised a great holiday activity club for the children at the Playstation. The kids really enjoyed it and lunch was also included. It would be great to have something like this for the holidays in the future too. The staff were really friendly too.
Review from Shabina K (Mother of Client) published on 13 August 2021 Submitted via Website•
Overall Experience
My experience with the team has been amazing. My telephone conversations have been great and the staff looked after my son and daughter at the play centre extremely well. I never leave my children alone with anyone I don't know but these guys assured me they'll be fine and they were. My children...
My experience with the team has been amazing. My telephone conversations have been great and the staff looked after my son and daughter at the play centre extremely well. I never leave my children alone with anyone I don't know but these guys assured me they'll be fine and they were. My children were very happy when I picked them up. Thanks guys, I will definitely be using your service again.
↩Reply from Haleema Shaheen, Manager at Carers Forward Head Office
We are delighted to hear about your positive experience with our staff and services. We shall always try our very best to deliver inclusive service to our families.
Review from Jamil A (Husband of Client) published on 16 April 2021 Submitted via Website•
Overall Experience
The carers have been taking care of my wife since July last year. I am very pleased with their service. They come in the mornings, lunch and tea time to help with all of her care needs. They communicate with my wife very well and make sure she has had something to eat and will make her feel...
The carers have been taking care of my wife since July last year. I am very pleased with their service. They come in the mornings, lunch and tea time to help with all of her care needs. They communicate with my wife very well and make sure she has had something to eat and will make her feel comfortable.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 March 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
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Accreditations
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Frequently Asked Questions about Carers Forward Head Office
How many Carers does Carers Forward Head Office employ?
Carers Forward Head Office employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Carers Forward Head Office to verify any information. View our terms and conditions. Carers Forward Head Office has a Basic Service -what a Basic Service includes.