Caring Alternatives

Unit B7, Stanlaw Abbey Business, Dover Drive, Ellesmere Port CH65 9BF
Review Us
7.3 1 Review
  • Caring Alternatives, Ellesmere Port
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Care Provided

Types of Home Care

  • Adult Home Care (18+)

Personal Care & Household Services

  • Washing & Dressing
  • Domestic Services / Home Help

Other Care Provided

  • Older Person Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Caring Alternatives Ltd

Person in charge

  • Margaret Swanson (Joint Managing Director )
Are you the Owner/Manager of Caring Alternatives? View your Advertising Options

Caring Alternatives Reviews (1)

7.3

Caring Alternatives has a Review Score of 7.3 (7.333) out of 10, based on 1 reviews in the last 2 years. Over all time Caring Alternatives has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
0
0
1
0

Review from Joshua R (Client) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hi there, I am a service user who lives in the service called Caring Alternatives, the best company ever, the staff and the managers are the best, we do a lot in the service. During COVID it was very bad, we were in a stressful time, but I think yes now the lockdown has gone a good year a lovely company,
but the staff do need showers.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.3 (7.333)

Overview of Review Score

The Review Score of 7.3 (7.333) out of 10 for Caring Alternatives is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.333 for Caring Alternatives is calculated as follows: ( (2 Excellents x 5) + (4 Goods x 4) ) ÷ 6 Ratings = 4.333

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caring Alternatives is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Caring Alternatives

What Type of Services does Caring Alternatives offer?

Caring Alternatives offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caring Alternatives to verify any information. View our terms and conditions. Caring Alternatives has an Basic Service - more info.