Caring Connections is a registered charity founded in Knowsley in 1992 specialising in the delivery of care and support services to vulnerable individuals across the community. Their central aim is to reduce social isolation and improve levels of independence through the provision of high quality care and tailored needs based community projects. As a charity, they always have a number of charitable projects working alongside their care services to further...
Care Provided by Caring Connections
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £23.96
Please phone the office for information
Contact Caring Connections to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
-
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Caring Connections Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Sarah Corner (Manager)
Caring Connections Reviews (8)
Caring Connections has a Review Score of 9.3 (9.25) out of 10, based on 4 reviews in the last 2 years.
Over all time Caring Connections has 8 reviews.
My mother's carer is outstanding. Nothing is too much for her, everything she does is for the best interests of mum. Mum and dad love her and she really is part of the family, she literally is the bestb
Very good service we have had them coming for nearly 2years now very thoughtful people looking after my nan she looks forward to her calls and it's someone for my nan to talk to thanks for all your help
We are very satisfied with the care we get from Caring Connections. All the carers are very nice, and do a good job of caring for Valerie. They are also quite flexible when we have appointments which clash with their visit times, and are happy to adjust them, for example, making the lunchtime visit earlier if we are going out for the afternoon. They are very good at using the hoisting equipment to move Valerie around.
All the carers have been wonderful. The standard of care is first class. They are friendly, caring and respectful. Nothing is too much trouble. Reliable and trustworthy. I would highly recommend this service.
Staff are very caring and helpful.
Caring Connections have provided care for my son for a number of years now. My son thoroughly looks forward to seeing them and he has formed a marvellous friendship with a small number of the staff. He looks upon them as his best friends and relies on them to brighten his day. He cares about them as much as they care about him. This bond they have formed is very special and one that cannot be broken. Staff are very caring and understanding about his needs. Whenever possible staff go out of their way to help him and provide a high level of service for him. Whenever asked to do something staff do it without question. The service that the office staff provide is also very good. If ever I need a call time changing or need assistance with something they are always willing to help. Thank you for taking good care of my son.
Staff were reliable. Always treated with dignity. Polite and professional and ensured a personally tailored service was given. Staff are honest and trustworthy. The personal security of my mum and her possessions were never in doubt. Thank you.
Care in general is very good and the carers themselves are very nice with some giving exceptional care. Some concerns over carers not sticking to the timetable and coming exceptionally early for the evening calls. Some concerns (reported to the office) about carers entering the premises when the client is not at home, even though this had been reported to the on-call number.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 November 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Caring Connections.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Caring Connections.
Meet the Team (3)
Hi, I am Paul Growney and I am the CEO of Caring Connections. As a charity, we are committed to providing the highest quality of care and we believe we can achieve this through treating carers properly 'We care for our carers so they can for others'. We are dedicated to supporting our care team and their wellbeing, we value all social care workers.
At Caring Connections we see ourselves as a family and as either an employee or care recipient we consider you part of that family. All of our values are based on 'people not profit' aiming to reduce levels of social isolation and improve levels of independence across communities. As a charity, we have a range of support services to complement both our social care and our communities and always have several charitable projects ongoing aiming to support our community.
I love being part of Caring Connections and working with a team I consider my family.
Hi, My Name is Katy Turner, I oversee operations and strategy for the Knowsley and Ellesmere Port Area. I have worked for Caring Connections for over 4 years and have developed from a role as a front-line carer to a senior manager within the charity. I am passionate about providing the highest quality of care and also ensuring our carers are treated properly as our motto is 'we care for our carers so they can care for others. We are a people, not profit organisation and truly do care for our local community.
Hi, my name is Laura. I am the Deputy Care Manager for the Knowsley branch. I love my job and love caring for people across the community. I have been a front line carer, rota supervisor and now the Deputy Care Manager. I am dedicated to keeping the quality of care at the highest level. I am always around the office please pop in.
Frequently Asked Questions about Caring Connections
How many Carers does Caring Connections employ?
Caring Connections employs 100 carers.
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