Home Care Providers Owned by Caring Connections Ltd

I would not hesitate to recommend Caring Connections as a care provider based on our experience.

The carer we have is absolutely fantastic she goes above and beyond the call of duty she looks after my wife far far better than I could she always asks if she can do anything else but she does more than we expect her to do

Months ago, but she kept putting it off, and now care connections stab her the back, saying she's racist!!!!! Shame on the management and her daughter, they should hang there heads in shame, anyone thinking of going to this company I strongly believe you looks else where if you want proper care for your loved ones.

When needed to use emergency mobile number got good service. Find one or two carers (Sunday) rush not always listening.

I am a 57-year-old bedbound client supported by the Warrington branch. Living with anxiety and OCD, consistency in my care is vital. I wish to thank both the office staff and carers for their professionalism, patience, and understanding. My main carer visits five to six times a week and is always punctual, never absent, respectful of my home, careful with tasks, attentive to my health, proactive with supplies, and supportive on difficult mental health days. Several other carers also provide the same high standard of care. I am especially grateful to the office and out-of-hours teams for ensuring my visits are handled by those who know me well. The support I receive makes a real difference in my daily life-please extend my thanks to the entire team.

Friendly, helpful and patient.

Caring Connections provide my sister with excellent care. The carers are all friendly and treat my sister with the dignity she deserves for her 90yrs. One carer in particular is compassionate and understands there are days when she is in great pain she will help all her needs for that day and not push her to have a shower if she refuses. Thank you to all staff on the care they provide.

Carers are very good. The manager is certainly doing her best to organise things better & make sure clients are well looked after.

There have been changes with staff, which caused a lot of unrest. Things are settling down now, and it is a lot easier. The present manager is a lot more organised, and the carers are certainly doing their best.

I am very happy with the service provided and the carers that I have at the moment.

Everyone is very kind to me, and I like all of the girls and get on well with them. No concerns at all.

I am happy with the care given to my wife also the social interaction is very positive. I hesitate to tick the excellent boxes because none of us are completely excellent, including me.

I am very happy with my main carer who I have on most days, she knows exactly what she is doing without even being asked. Nothing is too much trouble for the carers and they will do almost anything I ask. I would recommend Caring Connections to people who need to access home care.

I think the caring staff at caring connections are exemplary there are certain memebers of the caring team i have become close to that i would rate 5 stars. Other staff are very good at their job i have no complaints whatsoever. I would like to make a special mention to thr manager of wigan branch who assisted me in getting a fire door fitted in my bedroom as my room was a fire trap. She is a lovely woman very helpful. Its through her the fire brigade visited and im in the middle of having it fitted as she has gone above and beyond.

I have no complaints at all, I know carers have a difficult job to do and my carers do it very well. They have always done whatever I ask of them. Carers are always polite, and you can always have a laugh with them.

All Caring Connections staff do a fantastic job, often in difficult circumstances. We are blessed to have them involved in Mum's care.

We have had a lot of staff come through my dad's door and I can honestly say that I've not had a problem with any staff they have on a couple of occasions been really late for his morning call but know is all sorted he has took to a few carers more than others but I think it's just his dignity more than anything else he prefers older than younger carers even though they all do a good job looking after him so thanks to all of you staff how's been out to look after him

They always show my parents nothing but dignity and respect.

My mother's carer is outstanding. Nothing is too much for her, everything she does is for the best interests of mum. Mum and dad love her and she really is part of the family, she literally is the bestb

Very good service we have had them coming for nearly 2years now very thoughtful people looking after my nan she looks forward to her calls and it's someone for my nan to talk to thanks for all your help