Home Care Providers Owned by Caring Connections Ltd in Merseyside
9.3
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Merseyside for Caring Connections Ltd are showing below.
View the details of all 4 locations (with 44 reviews) owned by Caring Connections Ltd
Caring Connections Ltd Locations in Merseyside (2)
Caring Connections Ellesmere Port
9.6
10 reviews
47, Hamilton Square, Birkenhead, Birkenhead CH41 5AR
"I would like to take this opportunity to sincerely appreciate all the carers at Caring Connection. Your time, support, determination, and…" Read all 10 reviews
Caring Connections is a registered charity with 30 years’ experience in delivering care and support services to vulnerable communities. The organisation set up the Ellesmere Port Branch in 2021 with the aim of delivering their care and charity services… Read more about Caring Connections Ellesmere Port
- Care Provided
- Visiting Care
- Dementia
Caring Connections
9.3
8 reviews
1st Floor Edward House, Earl of Derby Complex, North Mersey Business Centre, Knowsley Industrial Estate, Woodward Road, Liverpool L33 7UY
"My mother's carer is outstanding. Nothing is too much for her, everything she does is for the best interests of mum. Mum and dad love her…" Read all 8 reviews
Caring Connections is a registered charity founded in Knowsley in 1992 specialising in the delivery of care and support services to vulnerable individuals across the community. Their central aim is to reduce social isolation and improve levels of independence… Read more about Caring Connections
- Care Provided
- Dementia
Caring Connections Ltd Reviews in Merseyside (18)
9.3
Caring Connections Ltd has a Group Review Score of 9.3 (9.335) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caring Connections Ltd must have a Review Score.
Review of
Caring Connections
from M K (Daughter of Client) published on 11 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother's carer is outstanding. Nothing is too much for her, everything she does is for the best interests of mum. Mum and dad love her and she really is part of the family, she literally is the bestb
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Review of
Caring Connections
from Ashley R (Granddaughter of Client) published on 11 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good service we have had them coming for nearly 2years now very thoughtful people looking after my nan she looks forward to her calls and it's someone for my nan to talk to thanks for all your help
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Review of
Caring Connections
from David F (Husband of Client) published on 10 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are very satisfied with the care we get from Caring Connections. All the carers are very nice, and do a good job of caring for Valerie. They are also quite flexible when we have appointments which clash with their visit times, and are happy to adjust them, for example, making the lunchtime visit
earlier if we are going out for the afternoon. They are very good at using the hoisting equipment to move Valerie around.
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Review of
Caring Connections Ellesmere Port
from N S (Client) published on 2 July 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Care Staff are always polite and respectful and carry out my care needs in a professional manner. Nothing is too much trouble They give me a phone call if they are ever going to be late due to traffic or bus delays or if their current call is taking longer than it should have.
Communication is my only
Communication is my only
issue sometimes carers turn up when I have cancelled calls due to appointments but carers don't seem to know so they phone me to see where I am.
I'm very satisfied with the care I'm receiving.
I'm very satisfied with the care I'm receiving.
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Review of
Caring Connections Ellesmere Port
from Cordelia N (Mother of Client) published on 2 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would like to use this opportunity to sincerely thank you all for the love, care , time, determination and support given to my son, I really do appreciate this because this has really helped him alot mentally.
There are very patients ones among the staffs and at the same time those that are
There are very patients ones among the staffs and at the same time those that are
not patients can also do better.
Pls I am appealing that you should put my son's call on Sunday morning at 8am. He has been missing church programs alot, the taxi do disappoint him and taking bus to the church, takes 1hr 30mins to 2hrs.
Overall, you have all done well for my son physically, mentally, emotionally and psychological, he feel save and happy staying with them and he is picking up well.
Thank you all and God bless you.
Pls I am appealing that you should put my son's call on Sunday morning at 8am. He has been missing church programs alot, the taxi do disappoint him and taking bus to the church, takes 1hr 30mins to 2hrs.
Overall, you have all done well for my son physically, mentally, emotionally and psychological, he feel save and happy staying with them and he is picking up well.
Thank you all and God bless you.
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Review of
Caring Connections Ellesmere Port
from Richard W (Client) published on 30 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
this to the 24th of june, the carers are very polite and happy to talk, its all been good, usally have the same carer which is important to me as i deal with social anxity (ADHD AND AUTISM), The carers do my domestic work for myself
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Review of
Caring Connections Ellesmere Port
from Elaine E (Daughter of Client) published on 30 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has amazing care from the care providers they go above and beyond and they are friendly always smiling and listen to my mum . Thanks to there care they have improved her legs by washing and applying cream on a daily basis
Thank you
Thank you
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Review of
Caring Connections
from Kath F (Client) published on 27 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the carers have been wonderful. The standard of care is first class. They are friendly, caring and respectful. Nothing is too much trouble. Reliable and trustworthy. I would highly recommend this service.
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Review of
Caring Connections Ellesmere Port
from P H (Daughter of Client) published on 26 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Always so very helpful and approachable very caring and always happy to help I have been at mums house when carers come and they are always very loving and very helpful mum enjoys the good company
Always available with texts and can always ask for new medication to be added to list always happy and
Always available with texts and can always ask for new medication to be added to list always happy and
smiling
The staff members I have met are so very thoughtful.
The staff members I have met are so very thoughtful.
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Review of
Caring Connections Ellesmere Port
from K H (Partner of Client) published on 26 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carer is brilliant, he puts systems in place on top of what we already have and everything runs smoothly. He gets my partner. Could not be more pleased with him. Excellent. He gets my partner's paper every day without upsetting my husband's routine which is important. We have a close relationship
so if anything is needed by either party, we are not afraid to contact each other.
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Review of
Caring Connections Ellesmere Port
from D N (Client) published on 26 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would like to take this opportunity to sincerely appreciate all the carers at Caring Connection. Your time, support, determination, and love have made a meaningful difference in my life. I do not take anything you do for granted, and I am truly grateful for the care I receive. I pray that God Almighty
answers all your positive and secret prayers, in the mighty name of Jesus.
There are six particular carers that I appreciate deeply, and I hold each of them in high regard. Among them, one truly stands out-so patient, cheerful, and full of life. I feel comfortable and free to communicate with this carer, and we often share jokes and laughter. That kind of genuine connection brings joy and comfort to my daily routine.
However, I would also like to raise a point for improvement. If a carer is going to be late, I am not always informed in advance, I usually call the office myself especially Sunday. A little more consistency in communication would be very helpful. Once agaun thanks so much
There are six particular carers that I appreciate deeply, and I hold each of them in high regard. Among them, one truly stands out-so patient, cheerful, and full of life. I feel comfortable and free to communicate with this carer, and we often share jokes and laughter. That kind of genuine connection brings joy and comfort to my daily routine.
However, I would also like to raise a point for improvement. If a carer is going to be late, I am not always informed in advance, I usually call the office myself especially Sunday. A little more consistency in communication would be very helpful. Once agaun thanks so much
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Review of
Caring Connections Ellesmere Port
from P R (Client) published on 23 June 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I just wanted to say a particular staff member is a wonderful human being as well as I carer. He is friendly, professional and is always respectful of my needs. Nothing is too much trouble and he has empathy in bucket loads.
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Review of
Caring Connections Ellesmere Port
from Mary-Jane Polly P (Client) published on 18 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A star. Excellent service. Great care. Always very friendly and helpful. If they are going to be late, I get a text or a phone call saying what time they will be arriving.
I have 5 carers that I get on with very well.
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Review of
Caring Connections Ellesmere Port
from G O (Son of Client) published on 18 June 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My Mum, who is 85 & suffers with dementia, enjoys the carers' visits & loves a good chat with them, one of the main reasons we've asked them to visit. The carers I've met when I've been at my Mum's have all been lovely, caring people. She especially likes one lady in particular.
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Review of
Caring Connections
from P H (Client) published on 13 December 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff are very caring and helpful.
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Review of
Caring Connections
from Jane G (Mother of Client) published on 31 March 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Caring Connections have provided care for my son for a number of years now. My son thoroughly looks forward to seeing them and he has formed a marvellous friendship with a small number of the staff. He looks upon them as his best friends and relies on them to brighten his day. He cares about them as
much as they care about him. This bond they have formed is very special and one that cannot be broken. Staff are very caring and understanding about his needs. Whenever possible staff go out of their way to help him and provide a high level of service for him. Whenever asked to do something staff do it without question. The service that the office staff provide is also very good. If ever I need a call time changing or need assistance with something they are always willing to help. Thank you for taking good care of my son.
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Review of
Caring Connections
from Trevor W (Son of Client) published on 21 March 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff were reliable. Always treated with dignity. Polite and professional and ensured a personally tailored service was given. Staff are honest and trustworthy. The personal security of my mum and her possessions were never in doubt. Thank you.
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Review of
Caring Connections
from C G (Niece of Client) published on 21 March 2022 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Care in general is very good and the carers themselves are very nice with some giving exceptional care. Some concerns over carers not sticking to the timetable and coming exceptionally early for the evening calls. Some concerns (reported to the office) about carers entering the premises when the client
is not at home, even though this had been reported to the on-call number.
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Awards / Recognitions (0)
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