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Caring Connections Ellesmere Port has a Review Score of 9.6 (9.649) out of 10, based on 10 reviews in the last 2 years. Over all time Caring Connections Ellesmere Port has 10 reviews.
Review from N S (Client) published on 2 July 2025
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Review from Cordelia N (Mother of Client) published on 2 July 2025
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Review from Richard W (Client) published on 30 June 2025
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Review from Elaine E (Daughter of Client) published on 30 June 2025
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Review from P H (Daughter of Client) published on 26 June 2025
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Review from K H (Partner of Client) published on 26 June 2025
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Review from D N (Client) published on 26 June 2025
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Review from P R (Client) published on 23 June 2025
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Review from Mary-Jane Polly P (Client) published on 18 June 2025
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I have 5 carers that I get on with very well.
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Review from G O (Son of Client) published on 18 June 2025
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The Review Score of 9.6 (9.649) out of 10 for Caring Connections Ellesmere Port is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.649 for Caring Connections Ellesmere Port is calculated as follows: ( (38 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 57 Ratings = 4.649
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Caring Connections Ellesmere Port is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Aug 2022
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Job Title: CEO
Joined: 2017
Hi, I am Paul Growney and I am the CEO of Caring Connections. As a charity, we are committed to providing the highest quality of care and we believe we can achieve this through treating carers properly 'We care for our carers so they can for others'. We are dedicated to supporting our care team and their wellbeing, we value all social care workers.
At Caring Connections, we see ourselves as a family and as either an employee or care recipient we consider you part of that family. All of our values are based on 'people not profit' aiming to reduce levels of social isolation and improve levels of independence across communities. As a charity, we have a range of support services to complement both our social care and our communities and always have several charitable projects ongoing aiming to support our community.
I love being part of Caring Connections and working with a team I consider my family.
Job Title: Area Care Director
Joined: 2018
Hi, My Name is Katy Turner, I oversee operations and strategy for the Knowsley and Ellesmere Port Area. I have worked for Caring Connections for over 4 years and have developed from a role as a front-line carer to a senior manager within the charity. I am passionate about providing the highest quality of care and also ensuring our carers are treated properly as our motto is 'we care for our carers so they can care for others. We are a people, not profit organisation and truly do care for our local community.
Job Title: Branch Manager
Joined: 2024
Hello, my name is Rebecca, and I am the Branch Manager of the Cheshire and Wirral branch. With a wealth of experience in retail, I am dedicated to ensuring that our service users receive the highest quality of care. My journey in this field has been incredibly fulfilling, and I am passionate about making a positive difference in the lives of those we support.
At the Cheshire and Wirral branch, we are proud to have a compassionate and skilled team that goes above and beyond to meet the needs of our service users. Our approach is centred on respect, dignity, and empathy, and we strive to create a warm and welcoming environment for everyone.
As the Branch Manager, my focus is on fostering a supportive and collaborative atmosphere where both our team and service users feel valued and heard. I believe in the importance of continuous learning and development, ensuring that our staff have access to the best training and resources available. This commitment enables us to deliver exceptional care and adapt to the evolving needs of our service users.
Job Title: Care Coordinator
Joined: 2024
Hi, I am Doh,
Since I was young, I have always enjoyed helping others. I remember when my grandmother was very ill for a long time, and I was the one who stayed close to her, feeding her, cleaning her, and simply sitting beside her so she wouldn’t feel alone. I felt devastated when she died, yet I was fulfilled that I was with her. Then I was with my dad in the same situation, seeing him go through pain, and knowing I could care for him and make him feel loved was my greatest blessing. That experience touched my heart deeply, and from that moment, I knew that caring for others was my calling.
My main motivation for joining Care Support is to help people feel seen, valued, and cared for. I genuinely believe that everyone, regardless of their age or condition, deserves to be treated with dignity and love. That belief drives me every day to give my best.
Working in care support has also enhanced my own well-being. It provides me with a strong sense of purpose and inner peace. When I see someone smile because of something I did, it also heals my heart. I feel fulfilled, and I have learned to be more patient, compassionate, and calm, even under pressure.
For me, this is not just a job; it’s a way to spread love and bring light into the lives of people who need it most.
Job Title: Care Co - Ordinator
Joined: 2024
Hi, my name is Zainab. I joined Caring Connections in March 2024. I have really enjoyed the journey I have been on during my time here. I started as a care worker supporting clients within the community. I love getting to know people and I will always do everything in my power to ensure all of our clients' needs are met. I find comfort in knowing the care I deliver helps vulnerable people be at home independently, as many memories are made within our clients' homes. I enjoy learning all about everyone's past and what they really enjoy talking about for when I next visit.
I have recently progressed within my role to now being Care Co-Ordinator, I ensure that I will always support all of the care workers working within the field and I am always an ear to listen if they are struggling ensuring to find a solution going forward.
I work closely with the local authorities to ensure all of our clients are being supported as per their individual needs.
I am really looking forward to more success within my role in the future.
Job Title: Senior Care Worker
Joined: 2022
Hi, I'm Trevor. I joined Caring Connections a couple of years ago now.
I have built key relationships with clients and family members across the Ellesmere Port and Eastham area within this time frame. I always strive to go above and beyond to ensure all clients' needs are met, even if it's something as little as taking somebody to the corner shop for their newspaper. It is important to me, where possible, to promote independence.
I have progressed within my role, and I am currently a Senior Care Worker; I work hard to be there for fellow care workers and do my best to ensure they are equipped with the right knowledge to support all of our clients.
Job Title: Care Worker
Joined: 2025
Hi, I am Mustaqim. I am a dedicated carer with Caring Connections at the Wirral branch. I absolutely love what I do! It's incredibly rewarding to be part of such a supportive company that truly values its clients. I find immense joy in building meaningful connections and making a positive difference in the lives of the wonderful individuals I have the privilege to care for every day.
Job Title: Care Worker
Joined: 2025
I’m Valentine, and I’ve been working in care for the past two years. It’s been an incredible journey, one that continues to shape me both personally and professionally.
I joined Caring Connections in March 2025, and it has quickly become a second home. For me, caring is as natural as breathing. Supporting people with diverse needs gives me a deep sense of purpose and fulfilment. Every day is not just work, it’s a chance to grow, learn, and make a positive impact. Since joining, I’ve had the pleasure of working with some truly amazing staff and clients. I’m proud to be part of this team. Wirral Care is the best.
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