Care Provided by Caring Connections Ellesmere Port
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Prices
Contact Caring Connections Ellesmere Port to get a personalised quote
If you would like further information on our fees please contact our office
Good to Know
Group / Owner
- Caring Connections Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Rebecca Fraser (Manager)
Are you the Owner/Manager of Caring Connections Ellesmere Port?View your Advertising Options
Caring Connections Ellesmere Port Reviews (10)
9.4
Caring Connections Ellesmere Port has a Review Score of 9.4 (9.399) out of 10, based on 10 reviews in the last 2 years.
Over all time Caring Connections Ellesmere Port has 10 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Caring Connections Ellesmere Port
Loading...
Review from N S (Client / Service User) published on 2 July 2025 Submitted via Website•
Overall Experience
Care Staff are always polite and respectful and carry out my care needs in a professional manner. Nothing is too much trouble They give me a phone call if they are ever going to be late due to traffic or bus delays or if their current call is taking longer than it should have.
Communication is my...
Care Staff are always polite and respectful and carry out my care needs in a professional manner. Nothing is too much trouble They give me a phone call if they are ever going to be late due to traffic or bus delays or if their current call is taking longer than it should have.
Communication is my only issue sometimes carers turn up when I have cancelled calls due to appointments but carers don't seem to know so they phone me to see where I am.
Communication is my only issue sometimes carers turn up when I have cancelled calls due to appointments but carers don't seem to know so they phone me to see where I am.
I'm very satisfied with the care I'm receiving.
Review from Cordelia N (Mother of Client) published on 2 July 2025 Submitted via Website•
Overall Experience
I would like to use this opportunity to sincerely thank you all for the love, care , time, determination and support given to my son, I really do appreciate this because this has really helped him alot mentally.
There are very patients ones among the staffs and at the same time those that are...
I would like to use this opportunity to sincerely thank you all for the love, care , time, determination and support given to my son, I really do appreciate this because this has really helped him alot mentally.
There are very patients ones among the staffs and at the same time those that are not patients can also do better.
Pls I am appealing that you should put my son's call on Sunday morning at 8am. He has been missing church programs alot, the taxi do disappoint him and taking bus to the church, takes 1hr 30mins to 2hrs.
Overall, you have all done well for my son physically, mentally, emotionally and psychological, he feel save and happy staying with them and he is picking up well.
There are very patients ones among the staffs and at the same time those that are not patients can also do better.
Pls I am appealing that you should put my son's call on Sunday morning at 8am. He has been missing church programs alot, the taxi do disappoint him and taking bus to the church, takes 1hr 30mins to 2hrs.
Overall, you have all done well for my son physically, mentally, emotionally and psychological, he feel save and happy staying with them and he is picking up well.
Thank you all and God bless you.
Review from Richard W (Client / Service User) published on 30 June 2025 Submitted via Website•
Overall Experience
this to the 24th of june, the carers are very polite and happy to talk, its all been good, usally have the same carer which is important to me as i deal with social anxity (ADHD AND AUTISM), The carers do my domestic work for myself
this to the 24th of june, the carers are very polite and happy to talk, its all been good, usally have the same carer which is important to me as i deal with social anxity (ADHD AND AUTISM), The carers do my domestic work for myself
Review from Elaine E (Daughter of Client) published on 30 June 2025 Submitted via Website•
Overall Experience
My mum has amazing care from the care providers they go above and beyond and they are friendly always smiling and listen to my mum . Thanks to there care they have improved her legs by washing and applying cream on a daily basis
Thank you
My mum has amazing care from the care providers they go above and beyond and they are friendly always smiling and listen to my mum . Thanks to there care they have improved her legs by washing and applying cream on a daily basis
Thank you
Review from P H (Daughter of Client) published on 26 June 2025 Submitted via Website•
Overall Experience
Always so very helpful and approachable very caring and always happy to help I have been at mums house when carers come and they are always very loving and very helpful mum enjoys the good company
Always available with texts and can always ask for new medication to be added to list always happy...
Always so very helpful and approachable very caring and always happy to help I have been at mums house when carers come and they are always very loving and very helpful mum enjoys the good company
Always available with texts and can always ask for new medication to be added to list always happy and smiling
Always available with texts and can always ask for new medication to be added to list always happy and smiling
The staff members I have met are so very thoughtful.
Review from K H (Partner of Client) published on 26 June 2025 Submitted via Website•
Overall Experience
The carer is brilliant, he puts systems in place on top of what we already have and everything runs smoothly. He gets my partner. Could not be more pleased with him. Excellent. He gets my partner's paper every day without upsetting my husband's routine which is important. We have a close...
The carer is brilliant, he puts systems in place on top of what we already have and everything runs smoothly. He gets my partner. Could not be more pleased with him. Excellent. He gets my partner's paper every day without upsetting my husband's routine which is important. We have a close relationship so if anything is needed by either party, we are not afraid to contact each other.
Review from D N (Client / Service User) published on 26 June 2025 Submitted via Website•
Overall Experience
I would like to take this opportunity to sincerely appreciate all the carers at Caring Connection. Your time, support, determination, and love have made a meaningful difference in my life. I do not take anything you do for granted, and I am truly grateful for the care I receive. I pray that God...
I would like to take this opportunity to sincerely appreciate all the carers at Caring Connection. Your time, support, determination, and love have made a meaningful difference in my life. I do not take anything you do for granted, and I am truly grateful for the care I receive. I pray that God Almighty answers all your positive and secret prayers, in the mighty name of Jesus.
There are six particular carers that I appreciate deeply, and I hold each of them in high regard. Among them, one truly stands out-so patient, cheerful, and full of life. I feel comfortable and free to communicate with this carer, and we often share jokes and laughter. That kind of genuine connection brings joy and comfort to my daily routine.
There are six particular carers that I appreciate deeply, and I hold each of them in high regard. Among them, one truly stands out-so patient, cheerful, and full of life. I feel comfortable and free to communicate with this carer, and we often share jokes and laughter. That kind of genuine connection brings joy and comfort to my daily routine.
However, I would also like to raise a point for improvement. If a carer is going to be late, I am not always informed in advance, I usually call the office myself especially Sunday. A little more consistency in communication would be very helpful. Once agaun thanks so much
Review from P R (Client / Service User) published on 23 June 2025 Submitted via Website•
Overall Experience
I just wanted to say a particular staff member is a wonderful human being as well as I carer. He is friendly, professional and is always respectful of my needs. Nothing is too much trouble and he has empathy in bucket loads.
I just wanted to say a particular staff member is a wonderful human being as well as I carer. He is friendly, professional and is always respectful of my needs. Nothing is too much trouble and he has empathy in bucket loads.
Review from G O (Son of Client) published on 18 June 2025 Submitted via Website•
Overall Experience
My Mum, who is 85 & suffers with dementia, enjoys the carers' visits & loves a good chat with them, one of the main reasons we've asked them to visit. The carers I've met when I've been at my Mum's have all been lovely, caring people. She especially likes one lady in particular.
My Mum, who is 85 & suffers with dementia, enjoys the carers' visits & loves a good chat with them, one of the main reasons we've asked them to visit. The carers I've met when I've been at my Mum's have all been lovely, caring people. She especially likes one lady in particular.
Review from Mary-Jane Polly P (Client / Service User) published on 18 June 2025 Submitted via Website•
Overall Experience
A star. Excellent service. Great care. Always very friendly and helpful. If they are going to be late, I get a text or a phone call saying what time they will be arriving.
I have 5 carers that I get on with very well.
A star. Excellent service. Great care. Always very friendly and helpful. If they are going to be late, I get a text or a phone call saying what time they will be arriving.
I have 5 carers that I get on with very well.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 August 2022Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (6)
News
- 08 Sep 2025
A huge Well done to Clinton for being voted carer of the Month for August. Receiving great feedback from both clients and fellow care workers. Well done
- 08 Sep 2025
Shayo has been voted July's carer of the month for the care he has been delivering, going above and beyond for our clients. Well done
- 02 Jul 2025
We are pleased to announce Khairy as our June carer of the month. Khairy is committed to delivering above and beyond care to the clients he supports each day. With...
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Caring Connections Ellesmere Port.
Accreditations
There are no accreditations posted yet for Caring Connections Ellesmere Port.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Caring Connections Ellesmere Port
How many Carers does Caring Connections Ellesmere Port employ?
Caring Connections Ellesmere Port employs 26 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caring Connections Ellesmere Port to verify any information. View our terms and conditions. Caring Connections Ellesmere Port has a Basic Service -what a Basic Service includes.