Home Care Provider Owned by Caring Connections Ltd in Cheshire
9.3
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Cheshire for Caring Connections Ltd are showing below.
View the details of all 4 locations (with 44 reviews) owned by Caring Connections Ltd
Caring Connections Ltd Locations in Cheshire (1)
Caring Connections - Warrington
9.2
14 reviews
Office 3, Dallam Court, 120 Dallam Lane, Warrington WA2 7LT
"I am a 57-year-old bedbound client supported by the Warrington branch. Living with anxiety and OCD, consistency in my care is vital. I wish…" Read all 14 reviews
Caring Connections is a registered charity dedicated to supporting vulnerable groups through the delivery of CQC-registered home care and charitable community projects.… Read more about Caring Connections - Warrington
- Care Provided
- Visiting Care
- Dementia
Caring Connections Ltd Reviews in Cheshire (14)
9.3
Caring Connections Ltd has a Group Review Score of 9.3 (9.335) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caring Connections Ltd must have a Review Score.
Review of
Caring Connections - Warrington
from D R (Client) assisted by family/friend published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very happy with the morning carer. Mon - Sat - Very punctual, understanding, caring & friendly.
When needed to use emergency mobile number got good service. Find one or two carers (Sunday) rush not always listening.
When needed to use emergency mobile number got good service. Find one or two carers (Sunday) rush not always listening.
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Review of
Caring Connections - Warrington
from Barry G (Client) published on 26 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am a 57-year-old bedbound client supported by the Warrington branch. Living with anxiety and OCD, consistency in my care is vital. I wish to thank both the office staff and carers for their professionalism, patience, and understanding. My main carer visits five to six times a week and is always punctual,
never absent, respectful of my home, careful with tasks, attentive to my health, proactive with supplies, and supportive on difficult mental health days. Several other carers also provide the same high standard of care. I am especially grateful to the office and out-of-hours teams for ensuring my visits are handled by those who know me well. The support I receive makes a real difference in my daily life-please extend my thanks to the entire team.
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Review of
Caring Connections - Warrington
from S M (Wife of Client) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Friendly, helpful and patient.
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Review of
Caring Connections - Warrington
from Janice W (Sister of Client) published on 8 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Caring Connections provide my sister with excellent care. The carers are all friendly and treat my sister with the dignity she deserves for her 90yrs. One carer in particular is compassionate and understands there are days when she is in great pain she will help all her needs for that day and not push
her to have a shower if she refuses. Thank you to all staff on the care they provide.
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Review of
Caring Connections - Warrington
from P B (Client) assisted by family/friend published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Carers are very good. The manager is certainly doing her best to organise things better & make sure clients are well looked after.
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Review of
Caring Connections - Warrington
from V B (Wife of Client) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
There have been changes with staff, which caused a lot of unrest. Things are settling down now, and it is a lot easier. The present manager is a lot more organised, and the carers are certainly doing their best.
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Review of
Caring Connections - Warrington
from J B (Client) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Everyone is very kind to me, and I like all of the girls and get on well with them. No concerns at all.
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Review of
Caring Connections - Warrington
from Eric B (Husband of Client) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am happy with the care given to my wife also the social interaction is very positive. I hesitate to tick the excellent boxes because none of us are completely excellent, including me.
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Review of
Caring Connections - Warrington
from T L (Client) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with my main carer who I have on most days, she knows exactly what she is doing without even being asked. Nothing is too much trouble for the carers and they will do almost anything I ask. I would recommend Caring Connections to people who need to access home care.
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Review of
Caring Connections - Warrington
from J B (Client) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have no complaints at all, I know carers have a difficult job to do and my carers do it very well. They have always done whatever I ask of them. Carers are always polite, and you can always have a laugh with them.
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Review of
Caring Connections - Warrington
from K C (Daughter of Client) published on 8 July 2025 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
The service is improving. Care assistants complete online checklist which helps me to keep updated on mums care. Think more dementia care training should be completed. Often the way a question is asked makes all the difference. The care assistants do a good job, often in difficult circumstances. Communication
between office and relatives is also improved.
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Review of
Caring Connections - Warrington
from P M (Partner of Client) published on 8 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The service received from the carer was excellent. Found that nothing was too much trouble and always extremely helpful and supportive. The carer was always very very caring and thoughtful and treated the client with the utmost respect and dignity.
The review is for July 2024.
The review is for July 2024.
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Review of
Caring Connections - Warrington
from C H (Daughter of Client) published on 7 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dad receives very good care from the carers and looks forward to their visits especially one carer in particular, who brightens his day enormously.
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Review of
Caring Connections - Warrington
from H P (Grandson of Client) published on 1 May 2024 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Firstly, a lot of the carers who work here are lovely. However, unfortunately, the company itself is disorganised, poorly managed and shows a significant a lack of consideration for their clients who are vulnerable. Care staff would always be running late, not the carers fault, as they said they had
calls overlapping - then they would be rushing to get to the next call asap. There was zero communication from the office when times of calls were changed or carers were running late, it wasn't unusual for carers to turn up 2 hours later than the visit should be and there was a couple of occasions where nobody arrived at all. Carers said that tasks and medication listed on the app would repeatedly be incomplete or incorrect so the staff who turned up wouldn't know what needed to be done. There was 2 occasions where the key safe was left open/unlocked with the key inside. Unfortunately, I would not be able to recommend Caring Connections Warrington to others.
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