Caring Partnership Ltd

Unit 17, Pavillion Business Park, Royds Hall Road, Leeds LS12 6AJ
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7.2 3 Reviews
  • Caring Partnership Ltd, Leeds
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Please feel free to email or call to discuss current charge rates

Good to Know

Owner

  • Caring Partnership Ltd

Person in charge

  • Joanne Glasspool (Registered Manager)
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Caring Partnership Ltd Reviews (3)

7.2

Caring Partnership Ltd has a Review Score of 7.2 (7.188) out of 10, based on 3 reviews in the last 2 years. Over all time Caring Partnership Ltd has 3 reviews.

Overall Experience

  • 0
  • 2
  • 1
  • 0
  • 0

Date Published

3
0
2
3
0

Review from I B (Son of Client) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Some individual carers were marvellous. However, I would not be able to recommend Caring Partnership. I prefer not to elaborate further, all I will say is that this was a difficult time that was, we feel, made more difficult by the care service received.

Reply from Joanne Glasspool, Registered Manager at Caring Partnership Ltd

Thank you for taking the time to bring your experience to our attention, we take all feedback very seriously. We don't have a record of any formal complaints made by yourself, would you be available for a call to discuss in more detail so we can better understand your experience?

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from PAUL W (Husband of Client) published on 6 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been with Caring Partnership for nearly two and a half years, and in the beginning, we found it very difficult but the support from the carers was a great help, and contact with the office was very easy and the response has always been positive.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Tim J (Client) published on 20 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring Partnership are a good company and I have no complaints. The staff are caring and friendly and I get on with all of them. I can call the main office at any time if I have any problems or issues. But right now I'm happy with the service I receive and as I said I have no complaints.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.2 (7.188)

Overview of Review Score

The Review Score of 7.2 (7.188) out of 10 for Caring Partnership Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.7 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.688 for Caring Partnership Ltd is calculated as follows: ( (4 Excellents x 5) + (7 Goods x 4) + (3 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 16 Ratings = 3.688

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caring Partnership Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Caring Partnership Ltd

What Type of Services does Caring Partnership Ltd offer?

Caring Partnership Ltd offers Home Care.

How many Carers does Caring Partnership Ltd employ?

Caring Partnership Ltd employs 74 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caring Partnership Ltd to verify any information. View our terms and conditions. Caring Partnership Ltd has an Basic Service - more info.