Caring Partnership Ltd

Unit 17, Pavillion Business Park, Royds Hall Road, Leeds LS12 6AJ
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8.6 7 Reviews
  • Caring Partnership Ltd, Leeds
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Care Provided by Caring Partnership Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £27.50 – £30

Please feel free to email or call to discuss current charge rates

These prices are only a guideline, please contact Caring Partnership Ltd to find out the exact price for your requirements.

Contact Caring Partnership Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Caring Partnership Ltd to get a personalised quote.

Good to Know

Owner

  • Caring Partnership Ltd
  • Privately Owned

Person in Charge

  • Joanne Glasspool (Registered Manager)
Are you the Owner/Manager of Caring Partnership Ltd? View your Advertising Options

Caring Partnership Ltd Reviews (7)

8.6

Caring Partnership Ltd has a Review Score of 8.6 (8.576) out of 10, based on 7 reviews in the last 2 years.
Over all time Caring Partnership Ltd has 7 reviews.

Overall Experience
  • 2
  • 4
  • 1
  • 0
  • 0
Date Published
  • 7
  • 4
  • 4
  • 7
  • 0
Reviewer Connection to Caring Partnership Ltd
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 7, showing 1-7
Review from Ray W (Husband of Client) published on 24 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are really pleased with all your carers they are all very professional &!friendly & good at their jobs !! So we are very happy with no complaints ! I have to say that if there's a problem nobody from the top lets us know until it's to late & we are left wondering what to do !! Many thanks Ray
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J H (Daughter of Client) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have 2 years experience with The Caring Partnership company and find them to be professional and understanding of your situation . When I needed extra help/care recently at short notice they were more than happy to help . I have found the carers themselves to be very honest , kind and treat your
family member with respect .
I would highly recommend their services .
Reply from Joanne Glasspool, Registered Manager at Caring Partnership LtdThank you so much for sharing your experience and for your kind words. We're delighted to hear that our team has been professional, understanding, and able to support you at short notice. It's wonderful to know that our carers are recognised for their honesty, kindness, and respect - they work hard to provide the best care possible. Your recommendation means a great deal to us, and we truly appreciate your support.
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Review from Tim J (Client) published on 22 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am very happy with the service I receive. Communication due to rota changes could be slightly better. The staff are polite and I am able to talk to them. They all treat me and my property with respect.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
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Review from M H (Brother of Client) published on 18 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
When carers were supporting my sister they did a good job , I would estimate 7/8 different carers and all of them did a good job.
The support team behind the carers in the office shocking , either no Comms or endless Comms .
5 emails a week advising of carer details v calls not returned and no information.
I
imaging it's a very difficult business to work in so full credit to those carrying out daily visits .
Reply from Joanne Glasspool, Registered Manager at Caring Partnership LtdThank you for taking the time to share your feedback. We're glad to hear that the carers supporting your sister provided good care and that their hard work is recognised - we're very proud of the team who carry out daily visits.
We also appreciate your comments regarding our office communication. We understand how important timely and clear updates are and apologise if our communication has caused frustration. To help manage changes and ensure clients are supported, we send daily rotas and rely on carers to keep us updated if they are delayed or if changes occur.
We take all feedback seriously and are continually reviewing our processes to improve communication and ensure families feel fully informed and supported. Thank you again for sharing your experience and recognising the dedication of our carers.
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Review from I B (Son of Client) published on 16 September 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
Some individual carers were marvellous. However, I would not be able to recommend Caring Partnership. I prefer not to elaborate further, all I will say is that this was a difficult time that was, we feel, made more difficult by the care service received.
Reply from Joanne Glasspool, Registered Manager at Caring Partnership LtdThank you for taking the time to bring your experience to our attention, we take all feedback very seriously. We don't have a record of any formal complaints made by yourself, would you be available for a call to discuss in more detail so we can better understand your experience?
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Review from PAUL W (Husband of Client) published on 6 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
We have been with Caring Partnership for nearly two and a half years, and in the beginning, we found it very difficult but the support from the carers was a great help, and contact with the office was very easy and the response has always been positive.
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  • Treated with Dignity
  • Value for Money
Review from Tim J (Client) published on 20 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Caring Partnership are a good company and I have no complaints. The staff are caring and friendly and I get on with all of them. I can call the main office at any time if I have any problems or issues. But right now I'm happy with the service I receive and as I said I have no complaints.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.6 (8.576)

Overview of Review Score

The Review Score of 8.6 (8.576) out of 10 for Caring Partnership Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.0 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.026 for Caring Partnership Ltd is calculated as follows: ( (14 Excellents x 5) + (17 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 39 Ratings = 4.026
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Caring Partnership Ltd is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 = 4.55
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Sep 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Caring Partnership Ltd

What Type of Services does Caring Partnership Ltd offer?

Caring Partnership Ltd offers Home Care.

How many Carers does Caring Partnership Ltd employ?

Caring Partnership Ltd employs 77 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caring Partnership Ltd to verify any information. View our terms and conditions. Caring Partnership Ltd has an Basic Service - more info.