Ceiba Community Support Ltd

Office 17, Steeple House, Percy Street, Coventry CV1 3BY
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1.0 1 Review
  • Ceiba Community Support Ltd, Coventry
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Care Provided by Ceiba Community Support Ltd

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Ceiba Community Support Ltd

Person in Charge

  • Weronika Pawlowicz (Manager)
Are you the Owner/Manager of Ceiba Community Support Ltd? View your Advertising Options

Ceiba Community Support Ltd Reviews (1)

1.0

Ceiba Community Support Ltd has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Ceiba Community Support Ltd has 1 review.

Overall Experience
  • 0
  • 0
  • 0
  • 0
  • 1
Date Published
  • 1
  • 1
  • 1
  • 1
  • 0
Reviewer Connection to Ceiba Community Support Ltd
  • 1
Total of 1, showing 1-1
Review from Rebecca G (Sister of Client) published on 15 October 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Serious incident happened in which could've been fatal and totally avoided.
Staff don't turn up to scheduled shifts.
Staff don't "support" or help to rehabilitate my sister to adjust to living in the community.
Made a very serious complaint and asked that a certain member of staff was removed
with immediate effect from the rota, no promised response to complaint almost 3 weeks later and staff member is also STILL working with my sister!
If you have a choice then don't choose this provider! I'm trying to get my sister away from it.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 1.0 (1.000)

Overview of Review Score

The Review Score of 1.0 (1.000) out of 10 for Ceiba Community Support Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 1.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 1.000 for Ceiba Community Support Ltd is calculated as follows: ( (6 Very Poors x 1) ) ÷ 6 Ratings = 1
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ceiba Community Support Ltd is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Ceiba Community Support Ltd

What Type of Services does Ceiba Community Support Ltd offer?

Ceiba Community Support Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ceiba Community Support Ltd to verify any information. View our terms and conditions. Ceiba Community Support Ltd has an Basic Service - more info.