Care Provided by Ceiba Community Support Ltd
Duration of Care
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
Specialist Care Conditions
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Contact Ceiba Community Support Ltd to get a personalised quote
Good to Know
Owner
- Ceiba Community Support Ltd
- Private Owned
Person in charge
- Weronika Pawlowicz (Manager)
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Ceiba Community Support Ltd Reviews (1)
1.0
Ceiba Community Support Ltd has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Ceiba Community Support Ltd has 1 review.
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Overall Experience
Date Published
Reviewer Connection to Ceiba Community Support Ltd
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Review from Rebecca G (Sister of Client) published on 15 October 2025 Submitted via Website•
Overall Experience
Serious incident happened in which could've been fatal and totally avoided.
Staff don't turn up to scheduled shifts.
Staff don't "support" or help to rehabilitate my sister to adjust to living in the community.
Staff don't turn up to scheduled shifts.
Staff don't "support" or help to rehabilitate my sister to adjust to living in the community.
Made a very serious complaint and asked that a certain member of staff was removed...
Serious incident happened in which could've been fatal and totally avoided.
Staff don't turn up to scheduled shifts.
Staff don't "support" or help to rehabilitate my sister to adjust to living in the community.
Made a very serious complaint and asked that a certain member of staff was removed with immediate effect from the rota, no promised response to complaint almost 3 weeks later and staff member is also STILL working with my sister!
Staff don't turn up to scheduled shifts.
Staff don't "support" or help to rehabilitate my sister to adjust to living in the community.
Made a very serious complaint and asked that a certain member of staff was removed with immediate effect from the rota, no promised response to complaint almost 3 weeks later and staff member is also STILL working with my sister!
If you have a choice then don't choose this provider! I'm trying to get my sister away from it.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 January 2020Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ceiba Community Support Ltd to verify any information. View our terms and conditions. Ceiba Community Support Ltd has a Basic Service -what a Basic Service includes.