Intrust Care Ltd

Laila and her team, Intrust Care took over the care of our profoundly disabled son from another care provider at very short notice. The quality of care he is receiving is of the highest standard I could wish for, I couldn't fault them in any way, they are responsive, caring, proactive, kind, thoughtful, efficient. I would highly recommend Intrust Care.

I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the incredible support my son receives from his carers. Their dedication and understanding have made a significant impact on his life. They consistently display exceptional qualities, supportive and understanding. Their ability to connect with my son and understand his needs is truly commendable. They create a safe and nurturing environment that allows him to thrive. They go above and beyond to ensure my son's comfort and happiness, always willing to adapt to his preferences and needs. Their punctuality and consistency in attendance provide a sense of stability that my son greatly appreciates. Most importantly, he genuinely enjoys spending time with them and looks forward to their outings. It's heart warming to see him so excited and engaged. Thank you for having such wonderful carers on your team. They are making a meaningful difference in our lives

My son has very challenging behaviours at times, but this is always managed with respect and kindness. The care runs all the way through the company from management to care staff. 100% recommend Intrust Care for your loved ones needs.

The carers are very friendly and help with whatever you need help with. I have always said what you don't understand and where it is, just ask as that helps each other. We chat and laugh a lot which is great and makes you feel better, and get on with each other, and makes the atmosphere better, and all feel comfortable.

The carers were always on time. Cheerful and polite, friendly, and helpful. They became 'family' friends, often going beyond their normal duties.

The staff were very attentive to a sometimes grumpy/poorly man (step father in law) but they were all so patient with him, it was like they understood he was in pain & frustrated. Sending a big thank you to all the staff without exception.

Intrust Care looked after my stepdad after he became immobile and my mum was not able to provide him with the full level of care he required. Intrust Care were able to step in, were flexible friendly and provided a great level of care with dignity and humour in what were quite difficult circumstances.

Such a positive experience dealing with the Manager and her team who were looking after my Dad who was dying of cancer. All the carers who attended him were lovely girls, were very professional whilst being super friendly and helpful to my step mum too. We are so very thankful to the care team for all they did to ensure my dad was as comfortable as possible.

We sometimes had to change care plans at the last minute and InTrust always worked with us to find the best solution, going above and beyond to support. They provide an invaluable and very professional service.

We were incredibly happy with Intrust Care Milton Keynes; their carers provided exceptional, compassionate care for our beloved mother, always going the extra mile to ensure their comfort and well-being. The staff were highly attentive, reliable, and truly treated our family members with respect and dignity, allowing us peace of mind knowing they were in excellent hands!

InTrust offer a very professional, supportive level of care for both the client and their family. They are always open to change and provide positive suggestions and ways of working in stressful situations. Their team are friendly, caring and well trained and give confidence and a feeling of security to their clients. InTrust is reliable and adapt to demanding changing situations very rapidly giving both client and family peace of mind. I would highly recommend InTrust to provide care to loved ones.

My wife has been looked after for the past 2 years from them. If I had any queries they were answered and dealt with straight away. They were very loving and caring and made my wife laugh I couldn't have asked for a better care company. From the office to the carers.

After trying various care agencies I was recommended Intrust Care by a neighbour to look after my father, the carers looked after my father like a relative. They are very caring and nothing is too much trouble, they go above and beyond what other carers would do. My overall experience with Intrust is if you want the best, give them a call they are the best carers that will look after your friend or relative.

Exceptional Care for a Loved One with Dementia. For the past seven years, Intrust Care has been an invaluable support system for my family, providing exceptional care for my mother who battled dementia. From the moment we entrusted them with her care, we knew we had made the right decision.

The staff at Intrust Care are not just caregivers; they are compassionate individuals who understand the unique needs of those living with dementia. Their dedication to providing personalized care tailored to my mother's preferences and requirements was evident every step of the way.

One of the standout qualities of Intrust Care is the professionalism and kindness exhibited by every staff member. Whether it was assisting with daily activities, providing emotional support, or simply offering a comforting presence, they consistently went above and beyond expectations. Their genuine concern for my mother's well-being extended beyond mere duty; it was evident in every interaction.

This is the first care agency who have real experience of Autism and it’s challenges that I have encountered, despite receiving respite care for my son for 14 years with other providers. The carers are calm, kind, and resourceful in the care and support they give. My son is happy to go out with them and receives 2:1 care in the community. I am kept up-to-date with any issues via the open pass system. We have been using Intrust Care since July 23 and I am very happy with the service.

I cannot praise them highly enough for the brilliant work they did for my mum and would have no hesitation in recommending them to anyone. Thanks to everyone involved with Intrust and keep up the good work!

They were always on time with smiles on their faces. I appreciate everything they did for Mum as I would not have coped without them. A big thank you to all the amazing team and management!

Excellent service of care from all staff, they are all very polite, caring and helpful. They made things run so smoothly and easily at a very difficult time I can not thank them enough for everything they have done.

The level of communication and transparency exhibited by the company is exemplary. They kept us informed every step of the way, ensuring that we were always in the loop regarding our loved one's progress and any changes in their care plan.

Both my father and I were very nervous about him starting home care, as we didn’t know what to really expect. I can honestly say though, that the carers at Intrust have been nothing short of amazing. My dad is very well looked after and the carers have helped him immensely, to take care of himself where his memory is failing. His mood has improved and he seems to have more interest in things again. I cannot fault Intrust since starting with them in September. Both Dad and I are extremely grateful for the high quality of care he receives. Thank you!