Jes Care Services Ltd

5 Kendall Crescent, Oxford OX2 8NE
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9.4 23 Reviews
  • Jes Care Services Ltd, Oxford
Jes Care Services Ltd provides high-quality and professional home care services that are supportive, responsive, genuinely kind, and compassionate.

These home care services include; Hospital to Home Care, Respite care, Live-in Care, Palliative and End-of-life. Their team of carers is highly trained professionals who are well supported and mentored by their management to deliver top standard care with love, respect, and dignity in a person-centred way.

In addition to their various home care services, they are pleased to introduce Supported Living Services for ages 16+, 18 years and over, as well as Respite accommodation and support. They provide support in their own accommodation or in your own home with free consultation for any care you require.

Additionally, they're also a trusted partner with numerous local organisations around the community and their CQC rating remains at the top.

Furthermore, their main mission remains to maintain this top standard in delivering holistic care, which is based on evidence, respect, dignity, compassion and most importantly person-centred, whilst promoting client involvement and independence.

It is also important to note that they provide these quality home care services at flexible schedules and cost-friendly rates. At Jes Care, they assure you the best services and care for your loved ones, because that is what they are best at doing.

YOU CAN’T ALWAYS BE THERE, BUT THEY CAN
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Care Provided by Jes Care Services Ltd

Types of Home Care

  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Person in charge

  • Sithembiso Sibanda (Manager)

Jes Care Services Ltd Reviews (23)

9.4

Jes Care Services Ltd has a Review Score of 9.4 (9.406) out of 10, based on 6 reviews in the last 2 years.
Over all time Jes Care Services Ltd has 23 reviews.

Overall Experience
  • 20
  • 3
  • 0
  • 0
  • 0
Date Published
  • 23
  • 0
  • 2
  • 6
  • 17
Reviewer Connection to Jes Care Services Ltd
  • 6
  • 6
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from M B (Mother of Client) published on 17 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Jes Care were absolutely brilliant; they were kind to both my daughter who they were helping and all of the family who was all in a terrible state. They were organised always on time, polite and just amazing. They offered both advice and support, and I will be forever grateful. They were
supporting my daughter and us during the last few days of her life.
Reply from Elizabeth Chukwuka, HR & Marketing Manager at Jes Care Services Ltd

Thank you for your support and entrusting us to care for your daughter at such a difficult time.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Abby (Sister of Client) published on 25 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Jes Care provided an excellent level of care to my sister in her final few weeks of life. They arrived on time and provided consistent members of staff and routine. They were meticulous on following Covid rules and were highly professional - keeping my sister comfortable throughout. The team at Jes
Care also really took the time to understand our family dynamic and were able to advise how we could help care for my sister - and were always considerate of our wishes. We as a family cannot thank the carers enough for their extraordinary care and attention at such a difficult time.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Andrew K (Son of Client) published on 18 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Jes Care looked after my father during the past 2 years of his life, visiting four times a day to move him from his bed to the sitting room and take him to the bathroom. This allowed my parents to continue living together even when Dad was completely immobile and often in pain. Throughout this time,
the Jes Care team were highly professional and caring. My dad looked forward to their visits as they always had a good chat and a joke, and were always respectful and kind. My mum became firm friends with many of the regular carers, including the manager of the team. As dad's needs became greater in the last couple of months, Jes Care were with my parents all the way, including during the tough final week during the coronavirus lockdown. It has been both a pleasure and an inspiration for me and my children to have met the Jes Care team and to have seen their dedication and approach to their work. I recommend them whole-heartedly to anybody in the area needing carers.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.406)

Overview of Review Score

The Review Score of 9.4 (9.406) out of 10 for Jes Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.806 for Jes Care Services Ltd is calculated as follows: ( (30 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.806
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Jes Care Services Ltd is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

Sarah

Sarah Sam

Job Title: Admin Joined: 2022

Sarah radiates positivity and kindness, always ready with a smile and a word of encouragement. She's an empathetic listener and makes everyone around her feel heard and valued.

Themby

Themby Sibanda

Job Title: Registered Manager Joined: 2015

Themby is someone who strives for excellence in everything she does while being empathetic and supportive of her colleagues and clients.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Jes Care Services Ltd to verify any information. View our terms and conditions. Jes Care Services Ltd has an Enhanced Service - more info.