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Jes Care Services Ltd (Oxford)

5 Kendall Crescent, Oxford, Oxfordshire OX2 8NE
Jes Care Services Ltd (Oxford) Logo
Jes Care Services Ltd (Oxford) logo
Jes Care Services Ltd (Oxford), Oxford
Jes Care Services Ltd (Oxford), Oxford
Jes Care Services Ltd (Oxford), Oxford

Jes Care Services Ltd provides high-quality and professional home care services that are supportive, responsive, genuinely kind, and compassionate.

These home care services include; Hospital to Home Care, Respite care, Live-in Care, Palliative and End-of-life. Their team of carers is highly trained professionals who are well supported and mentored by their management to deliver top standard care with love, respect, and dignity in a person-centred way.

In addition to their various...  

Care Provided by Jes Care Services Ltd (Oxford)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Contact Jes Care Services Ltd (Oxford) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)

Good to Know

Group/Owner

Person in charge

  • Sithembiso Sibanda (Manager)

Jes Care Services Ltd (Oxford) Reviews (23)

8.3

Jes Care Services Ltd (Oxford) has a Review Score of 8.3 (8.25) out of 10, based on 2 reviews in the last 2 years. Over all time Jes Care Services Ltd (Oxford) has 23 reviews.

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Showing 23 reviews matching selected criteria
Review from G S (Widow / Widower) published on 25 March 2025 Submitted via Postal Card
Overall Experience

As a clients' widow I can relate the agreed opinions of both my late husband and myself. The young male carers were entirely appropriate in their care of my husband. They were consistent in their manner which suggested careful training. We had easy access to the team leader.

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Review from Margaret S (Wife of Client) published on 22 November 2024 Submitted via Postal Card
Overall Experience

My husband is incontinent and uses a conveen at night. The carers were not experienced at this but after I taught them, what we had found was satisfactory. They were very competent. I had requested that he was looked after by the same person if possible and that has happened. This is important because he has dementia and Parkinson's disease.

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Review from Lucy P (Daughter of Client) published on 24 January 2024 Submitted via Postal Card
Overall Experience

Jes Care provided excellent home care for my mother. They were efficient, thorough, professional and reliable from the start. All the carers treated my mother with dignity, respect and kindness. They became good friends. The service from the team manager and admin support was also excellent. They were always happy to respond to requests and to discuss and review my mother's care. They were proactive in suggesting changes where needed. The family was able to develop good working relationships with the team. I recommend Jes Care highly.

Reply from Sithembiso Sibanda, Manager at Jes Care Services Ltd (Oxford)

Thank you so much for your review and thank you for allowing us to take care of your mom.

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Review from Sue C (Wife of Client) published on 11 January 2024 Submitted via Postal Card
Overall Experience
Could not find fault with any of the carers, they were superb, very caring, nothing too much trouble. Worth their weight in gold.

Only had them for a short time but would certainly recommend them.

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Review from Stephen D (Husband of Client) published on 11 January 2024 Submitted via Postal Card
Overall Experience

Kind, caring and professional - a daily delight and welcome support from the Jes team - thank you!

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Review from A B (Wife of Client) published on 11 December 2023 Submitted via Postal Card
Overall Experience

Jes Care Services were recommended to us by the local district nurse. They stepped in when prior services (pressure stockings on legs and arms) had run their course. We had asked for and were happy to receive help from male carers, knowledgeable with shaving and gentle in their dealings with a patient increasingly losing strength and the ability to move. They were not expected to provide food, but to sit and talk for the time spell allocated to them. The only problem: times of arrival fluctuated a great deal. I was helped with suggestions as to what to buy: a washing bowl, disinfectants.

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Review from H B (Daughter of Client) published on 26 April 2023 Submitted via Postal Card
Overall Experience

The carers that lived in and visited Mum during her last weeks were super. Sensitive to Mum's needs and respectful at all times. We couldn't have asked for better.

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Review from Fiona M (Wife of Client) published on 19 July 2022 Submitted via Website
Overall Experience

I want to say a huge thank you to the team of carers who came to look after my terminally ill husband over the last couple of weeks before he was moved to a hospice. All of you were so kind, considerate, compassionate, polite and friendly. I could not have kept my husband safely and comfortably at home for so long without their regular reliable visits. It takes special people to deliver this kind of service, and I shall remember them with gratitude.

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Review from K B (Client / Service User) published on 13 June 2022 Submitted via Website
Overall Experience

Jes Care looked after my mother in the last month of her life. They provided outstanding care, and I would highly recommend them. Our primary carer is an extraordinary woman who was able to handle the many issues that arise when someone is dying with great compassion and inspiration. Jes Care was also extremely flexible, able at short notice to provide extra care at night and then during the day, as things got worse. This meant we could concentrate on spending quality time with my mother and were able to keep her at home.

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Review from T W (Daughter of Client) published on 3 May 2022 Submitted via Website
Overall Experience

First I would like to say that I do not usually write reviews, so this shows how strongly I feel! Jescare was part of an emergency care package and when that ran out I allowed myself to be persuaded to change carers. Well, what a difference! I knew that Jescare would be a hard act to follow - but had not anticipated just how much. The carers are extremely professional and proactive and do not need to be prompted to do anything, least of all basic care needs, which I struggle with the new ones. Apart from their excellent physical caring skills they took the time to get to know Mum and to interact with her. We never felt they were rushing off to the next client, you felt as if you were the only one they had to deal with. They made her smile and laugh and I know that she didn't find their visits a chore but actually looked forward to seeing them. I can not recommend them highly enough.

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Review from John M (Son of Client) published on 6 January 2022 Submitted via Postal Card
Overall Experience

My father was given a bleak diagnosis of 1-week in October 2019. What was originally set up as short term care ended up being 2-years. Jes Care went out of their way to make my father's life easy. Manages and keep him at home. They are a marvellous team, and I would wholeheartedly recommend.

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Review from Diana R (Wife of Client) published on 4 January 2022 Submitted via Postal Card
Overall Experience

Jes Care cared for my husband following a stroke. The carers were highly trained and skilled; the care was personalised and compassionate. During the last weeks of his life, it was a huge comfort that he was cared for by people who knew him well and cared about him.

Reply from Elizabeth Chukwuka, HR & Marketing Manager at Jes Care Services Ltd (Oxford)

Thank you so much for entrusting us with your husband's care.

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Review from A W (Daughter of Client) published on 22 December 2021 Submitted via Postal Card
Overall Experience

On a whole, Jes Care have/were amazing and attentive with Mum, always happy, upbeat and positive. Our first live-in carer fitted in well and soon became part of the family, so to speak - attentive when needed but also respectful to us as a family. Thank you.

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Review from Susan R (Daughter of Client) published on 22 December 2021 Submitted via Postal Card
Overall Experience

We, as a family, couldn't have asked for more in the 10-months Jes Care looked after our father. Every carer treated Dad like an old friend, and his everyday care was excellent, friendly and helpful to us all as a family. Would thoroughly recommend Jes Care and so glad we were introduced to them.

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Review from Penelope W (Wife of Client) published on 22 December 2021 Submitted via Website
Overall Experience

The care that Jes Care gave my husband during the last two and a half months of his life were outstanding. The staff all treated my husband with gentleness, professionalism, respect and great humanity. We are eternally grateful to them, as this enabled us to care for my husband at home to the very end. Without their help, this would not have been possible. I cannot speak highly enough about them. Thank you.

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Review from P H (Son of Client) published on 9 December 2021 Submitted via Postal Card
Overall Experience

We felt blessed to have such a lovely lady looking after my mother. She was so kind and gentle with her. As a family, we had complete peace of mind that she was being cared for properly and that all needs were met. The carer became a friend to the family and someone we will always be grateful to.

Reply from Elizabeth Chukwuka, HR & Marketing Manager at Jes Care Services Ltd (Oxford)

Thank you for entrusting us with your mom's care. We always do our best for all our clients, thank you.

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Review from William C (Husband of Client) published on 19 August 2021 Submitted via Postal Card
Overall Experience

Carers were very kind and considerate and treated my wife as I would have wished.

Reply from Elizabeth Chukwuka, HR & Marketing Manager at Jes Care Services Ltd (Oxford)

Thank you for entrusting us with your wife's care.

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Review from C H (Son of Client) published on 7 July 2021 Submitted via Postal Card
Overall Experience

The service supplied was above and beyond that required.

Reply from Elizabeth Chukwuka, HR & Marketing Manager at Jes Care Services Ltd (Oxford)

Thank you for your comment, it is greatly appreciated. We will continue to always try our best to meet the needs of our clients.

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Review from Donna D (Daughter of Client) published on 14 June 2021 Submitted via Postal Card
Overall Experience

The care provided for my dad in his last months of life was exceptional. The carers could not have done any more. Each and every one of them showed so much compassion and care when visiting dad. We could not have asked for better care.

Reply from Elizabeth Chukwuka, HR & Marketing Manager at Jes Care Services Ltd (Oxford)

Thank you for your kind review and entrusting us with your father's care. Jes Care will always strive to do their best in providing high-quality standard of care to all their service users.

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Review from S C (Husband of Client) published on 26 April 2021 Submitted via Postal Card
Overall Experience

Jes Care Services looked after my wife for ten days after her release from hospital, until her death. They provided a full service, washing, dressing, and personal hygiene four times a day. They were always kind, considerate, patient, and professional. They coped well with difficulties and were happy to adjust to changing circumstances. They made my wife feel comfortable in her final days.

Reply from Elizabeth Chukwuka, HR & Marketing Manager at Jes Care Services Ltd (Oxford)

Thank you for your kind review. Jes Care will always strive to do their best in providing high quality standard of care to all their service users.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 April 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Jes Care Services Ltd (Oxford).

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Jes Care Services Ltd (Oxford).

Meet the Team (2)

Sarah Sam Job Title: Office Administrator Joined: 2022
Sarah Sam

Sarah radiates positivity and kindness, always ready with a smile and a word of encouragement. She's an empathetic listener and makes everyone around her feel heard and valued.

Themby Sibanda Job Title: Registered Manager Joined: 2015
Themby Sibanda

Themby is someone who strives for excellence in everything she does while being empathetic and supportive of her colleagues and clients.

Frequently Asked Questions about Jes Care Services Ltd (Oxford)

How many Carers does Jes Care Services Ltd (Oxford) employ?

Jes Care Services Ltd (Oxford) employs 30 carers.

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