La Belle Care Ltd

Offices 82-84, Brookmans Business Park, Great North Road, Hatfield AL9 6NE
Review Us
8.9 5 Reviews
  • La Belle Care Ltd, Hatfield
La Belle Care Ltd is a family-run care provider offering personalised home care and companionship services to adults aged 18 and over across Welwyn Garden City, Hatfield, and surrounding areas. Established in 2016, the agency is committed to delivering compassionate, high-quality care that respects each individual’s dignity, preferences, and independence.

The team at La Belle Care Ltd believes that every person is unique, and care plans are thoughtfully tailored to reflect this. Their approach is rooted in kindness, trust, innovation, and enrichment—core values that guide every interaction. Services are available seven days a week and can be arranged at short notice, including for temporary or convalescent support.

Registered with the Care Quality Commission and members of the Hertfordshire Care Providers Association, La Belle Care Ltd maintains a strong reputation for professionalism and responsiveness. Confidentiality is treated with the utmost importance, and care staff are trained to uphold respectful, person-centred support at all times.

Care Provided by La Belle Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Weekly Live-in Care Fees: £1000 – £1600

These prices are only a guideline, please contact La Belle Care Ltd to find out the exact price for your requirements.

Contact La Belle Care Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact La Belle Care Ltd to get a personalised quote.

Good to Know

Owner

  • La Belle Care Ltd
  • Privately Owned

Person in Charge

  • Shelley Parminter (Manager)
8.9

La Belle Care Ltd has a Review Score of 8.9 (8.917) out of 10, based on 5 reviews in the last 2 years.
Over all time La Belle Care Ltd has 5 reviews.

Overall Experience
  • 4
  • 0
  • 1
  • 0
  • 0
Date Published
  • 5
  • 5
  • 5
  • 5
  • 0
Reviewer Connection to La Belle Care Ltd
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 5, showing 1-5
Review from W M (Husband of Client) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
La Belle Care provided exceptional support for my wife during her final months. The ladies were always friendly, comforting, and genuinely caring - not only towards my wife but also towards our whole family. Their guidance, reassurance, and compassion made a difficult time much easier to bear.


There

was great consistency in the carers who visited, which meant familiar faces and real trust. They were always punctual, professional, and offered a wide range of thoughtful, practical, and emotional support. We are deeply grateful for the warmth and dedication they showed every single day.
Reply from Shelley Parminter, registered manager at La Belle Care LtdThank you so much for your beautiful words. It truly means the world to all of us at La Belle Care. Your wife was a remarkable woman, and every carer who supported her will remember her and your lovely family with great fondness.
It was an absolute privilege to care for her during such an important time, and were grateful for the trust you placed in us. Your kindness, warmth, and openness made it a pleasure for our team to support you all.
Please know that our thoughts remain with your family, and we send you our heartfelt thanks and warmest wishes.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Keith W (Son of Client) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with La Belle Care for my mother in her last month of life was a positive one. Two members of the team turned up introduced them self explained to mother and me the care that would be given. Next day for 3 times a day two ladies came in washed/ put mum on commode with lots of dignity.
They built up a rapport with mother which was good. Made mum comfortable. Before they left always made mother a cup of tea with biscuits. Overall my experience was a very positive one.
Reply from Erica Kilo, Manager / IT at La Belle Care LtdThank you for leaving this message. It's clear how much care and dedication you showed during a very difficult time, and it means a lot that you shared your thoughts. We are glad the team were able to support you in a way that brought some comfort. We will make sure that the team hear your kind words.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M M (Friend of Client) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
La Belle care team is very kind, professional and provided my friend an outstanding support. They are very safe, welcoming and was full of compassion towards my friend. We saw they treated my friend like a family member taking care of their own family member.
I recommend this team to anyone who wish
to obtain a service from warm and caring care team.
Reply from Erica Kilo, Manager / IT at La Belle Care LtdThank you so much, Madu, for your heartfelt comment. We truly appreciate you taking the time to share your thoughts; it means a great deal to all of us. Knowing that our work has made a positive difference genuinely encourages our team to keep doing what we do with care and dedication.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Stella W (Client) assisted by family/friend published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall I am satisfied with my care, my carers are kind and friendly.
Sometimes the cutlery could be a little cleaner but is usually okay.
Reply from Shelley Parminter, Manager at La Belle Care LtdThank you so much for your lovely review. It's really kind of you to take the time to share your thoughts, and we're so pleased to hear you find our carers kind and friendly. Although we don't prepare your meals or deal with your plates and cutlery, we'll make sure our team are now informed to give your cutlery from previous meals a really good wash so everything's as clean as possible for you. Thanks you again for your review.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C P (Granddaughter of Client) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
La Belle looked after my Nan for almost 3 years and I would like to express how grateful we all are for the carers that looked after her. Nan had another care agency before La Belle and always saw different faces but at La Belle they made sure she only had her regular girls who she loved dearly.
A
fantastic company that honestly has the best staff you could wish for. I didn't have much involvement with the office staff but they were polite on the phone when I did speak to them. It's the carers who we really want to thank. Nan loved you all.
Reply from Shelley Parminter, Manager at La Belle Care LtdThank you so much for taking the time to share such a heartfelt review. We are truly touched by your kind words. It was our absolute privilege to support your Nan over the past three years, and we are so glad that she felt comfortable and cared for by her regular carers. Building consistent, trusting relationships is something we pride ourselves on, and it means the world to us to know how much she valued them.We will make sure your message of thanks is passed on to the carers who looked after your Nan. We are also grateful for your kind mention of our office staff, who work hard behind the scenes to ensure everything runs smoothly.Please accept our warmest thanks from everyone here at La Belle Care. We send you and your family our very best wishes.With gratitude,The La Belle Care Team
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.9 (8.917)

Overview of Review Score

The Review Score of 8.9 (8.917) out of 10 for La Belle Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for La Belle Care Ltd is calculated as follows: ( (23 Excellents x 5) + (4 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 30 Ratings = 4.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for La Belle Care Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Mar 2018

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (5)

Shelley

Shelley

Job Title: Manager Joined: 2016

I’ve worked in the health and social care sector for over 22 years, starting my journey at the age of 17. From the very beginning, care has been more than just a job — it’s been a lifelong passion shaped by both personal and professional experience.


While working as a care worker, I studied for a degree in psychology, deepening my understanding of mental health and human behaviour. I later went on to complete a second degree in Health and Social Care, building on my practical knowledge with a strong academic foundation.


Throughout my career, I’ve progressed through a range of roles, including care coordinator, deputy manager, and manager. My mum, a dedicated nurse, was a huge influence and inspiration in my life. I was lucky enough to work alongside her for many years.


In 2016, we founded La Belle Care together, a family-run service built on the values that matter most to us: dignity, respect, compassion, and genuinely person-centred care.


At La Belle, we’re committed to creating a warm, safe and supportive environment where every person feels valued, listened to, and treated like family. Our team shares a strong ethos of kindness, professionalism, and consistency, always putting the needs of those we support at the centre of what we do.


With over two decades of hands-on experience, I remain dedicated to raising standards and making a meaningful difference in people’s lives every day.

Erica

Erica

Job Title: Deputy Manager/IT

I didn’t come into care because of a family story or a sudden life event. For me, it was something that grew naturally from how I’ve always been with people.


I’ve always been the one others turned to; the listener, the steady hand, the one who noticed when someone was struggling, even when they didn’t say it aloud. I never thought of that as a skill, but over time I realised it’s what diligent care is built on: noticing the trivial things, understanding people, and treating them like they matter.


When I first started working in care, it clicked almost immediately. It wasn’t about doing a job; it was about connection. You walk into someone’s life, sometimes at their most private and fragile moments, and you bring calm, respect, and a bit of normality. That level of trust means something.


What keeps me in care is that feeling, knowing that no matter how small the act, it can make someone’s day lighter. There’s a quiet kind of pride in that. Not the loud kind that comes from titles or achievements, but the kind that sits with you when you close the door after a visit and know you’ve genuinely made a difference.


Care became my profession because it fits who I am, not just what I can do. It’s the one place where my instinct to help, to listen, and to treat people with dignity feels like a purpose.

Esmé

Esmé

Job Title: Leadership Apprentice Joined: 2022

Hi, I’m Esmé.
I’ve always had a strong passion for care; it’s something that’s been part of me from a young age, growing up in a family of healthcare professionals. I’m currently in my first year of nurse training, with the goal of becoming a district nurse registered with La Belle in the future. My grandmother was a nurse, and I learnt so much from her, especially the importance of empathy, compassion, and treating everyone with kindness and dignity. Caring truly runs in my DNA!


Outside of work, I enjoy spending time with my horse; riding and looking after her is not only a hobby but another way I express my love for nurturing and responsibility.


I am also very much enjoying my time as a care leadership apprentice.

Ana Maria Daniela

Ana Maria Daniela

Job Title: Senior Carer Joined: 2017

My name is Ana Maria Daniela, and I am a dedicated senior carer at La Belle Care. Caring for others has always been more than just a job for me; it is a calling rooted deeply in compassion, empathy, and a genuine desire to make a difference in people’s lives.


I hold a degree in health and social science from Bucks University, which has given me a strong foundation in both practical and theoretical aspects of care.


With years of hands-on experience, I have developed a deep understanding of the emotional and physical needs of those we support. What brings me the greatest satisfaction is seeing the comfort, joy, and trust in the faces of the individuals we care for. At La Belle Care, we are committed to delivering high-quality, person-centred care, and I take great pride in knowing that my work contributes to maintaining dignity, safety, and happiness for our clients every single day.

Mary

Mary

Job Title: Carer Joined: 2024

I'm currently studying at the University of Bedfordshire. Caring for others is genuinely fulfilling to me, as I deeply enjoy connecting with people, providing support, and building trust, especially during difficult moments.


My communication skills and naturally empathetic approach help me form meaningful relationships with those I care for and their families, making a real difference in their lives.


Outside my studies and care work, I love reading, listening to music, spending time outdoors, and exploring topics around health and wellbeing. These interests help me to grow personally and professionally, reinforcing my commitment to a career where compassion and understanding matter most.

Frequently Asked Questions about La Belle Care Ltd

What Type of Services does La Belle Care Ltd offer?

La Belle Care Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact La Belle Care Ltd to verify any information. View our terms and conditions. La Belle Care Ltd has an Enhanced Service - more info.