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Infinity Home Care Ltd

Unit 1, The Sealine Works, Whitehouse Road, Kidderminster, Worcestershire DY10 1HT
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Infinity Home Care Ltd, Kidderminster
Infinity Home Care Ltd, Kidderminster
Infinity Home Care Ltd, Kidderminster

‘Compassionate care in the comfort of your own home’

Infinity Home Care Ltd. prides themselves on delivering excellent quality care. They have a professional approach as well as being friendly, trustworthy and reliable with a passion for caring. Their promise to you is to provide support in all aspects of personal care with compassion, dignity and professionalism. Their services are tailored around your individual needs, promoting independence at every opportunity.

Infinity Home...  

Care Provided by Infinity Home Care Ltd

Types of Home Care

  • Visiting Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanentRespite
Hourly Visiting CareFrom £24N/A

Our 1/2 hourly rate is £24.00

Contact Infinity Home Care Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Infinity Home Care Ltd
  • Private Owned

Person in charge

  • Dawn Wilkes(Company Director)

Infinity Home Care Ltd Reviews (24)

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9.6

Infinity Home Care Ltd has a Review Score of 9.6 (9.629) out of 10, based on 8 reviews in the last 2 years. Over all time Infinity Home Care Ltd has 24 reviews.

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Review from Emma S (Daughter of Client) published on 8 March 2023 Submitted via Website
Overall Experience
My mom ended up having to have care due to her old age, and we were told that this company called Infinity Home Care would be looking after my mom, that was 5 years ago (I think it was 5 years it could be longer) until she passed away in December 2022.
All I can say about this company and the staff is that the level of care, compassion, respect, love and support that both my mom and myself received was more than outstanding, they were always cheerful and on time when the visited my mom, spoke to her like an adult, cheered her up and gave her the dignity that she required, when she needed it. They always went above and beyond in their care, and as I live so far away from my mom knowing she was well looked after and cared for meant the world.
The staff treated my mom like one of their own family and nothing was too much trouble and you just can't ask for more than that.

We were so lucky to find such a loving and caring company with loving and caring staff.

Reply from Dawn Wilkes, Manager at Infinity Home Care Ltd
Thank you for a lovely review.
It was such a pleasure to have cared for your mum, she touched all our hearts and will be greatly missed.
We have a lovely care team who will go above and beyond to make life easier for our clients and ease pressure on families.

We wish you and your family all the best.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Alan C (Husband of Client) published on 27 September 2021 Submitted via Website
Overall Experience
When my wife needed care I reviewed first the current Care Quality Commission review which was very positive and encouraging. From the first telephone call, I was aware I was dealing with a highly professional organisation that responded immediately to my situation.
I came to realise that this was a small, local company and therefore all the carers were local and we became part of their family. They always turned up at exactly the times they said they would and in little ways would go that extra mile to look after my wife. The love and care which they provided over the last four months of my wife’s life I could not fault and I believe that I was very lucky to have found such a great company.

Not only did they look after their client they also looked after me and gave me the strength to cope with the most stressful time of my life.

Reply from Dawn Wilkes, Manager at Infinity Home Care Ltd

Dear Alan, thank you very much for taking the time to leave us a review, and what a review it is! We will be sure to pass this on to our team. It really means a lot to the carers to receive praise and recognition from the families for the care they provide, not to mention the office staff who work...  

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Care / Support
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Treated with Dignity
Value for Money
Review from Sarah S (Daughter of Client) published on 22 September 2020 Submitted via Website
Overall Experience
The manager and the team at Infinity Home Care have been caring for my Mom for around three years now. Everyone is so caring and conscientious and go above and beyond.
My Mom has thrived since being under the care of Infinity Home Care and on top of delivering top-quality care, also offer such a personal and friendly service which comes so naturally to each and every one of the team.

I can't thank the manager and the team enough for everything they do.

Reply from Dawn Wilkes, Manager at Infinity Home Care Ltd

We appreciate you taking the time to review us. We are delighted that you are finding the support provided by the team to be so good. We always strive to provide the very best care we can. Thank you again for the review.

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Care / Support
Management
Treated with Dignity
Value for Money
Review from Rachel H (Wife of Client) published on 21 September 2020 Submitted via Website
Overall Experience

What an absolutely brilliant team of people! From the lovely staff in the office to the caring, consistent and conscientious carers that support my husband. They all truly went above and beyond anything I could've expected. A company that truly do all they can to ensure safety, happiness, independence and dignity are at the heart of what they do!

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

News

There are no news items for Infinity Home Care Ltd.

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Infinity Home Care Ltd.

Meet the Team (2)

Dawn Wilkes
Dawn WilkesJob Title:Company DirectorJoined: 2016

Dawn is the owner / Company Director of Infinity Home Care Ltd. She set up Infinity to provide the best home care possible based on her own experiences in the health and care sector. She has over 27 years of experience in varying care roles.

Dawn's vision is to provide high-quality person-centred care services for people in their own homes, she is also a specialist in Person-centred Dementia Care.

Dawn will be the first point of contact within the company and she manages the overall operation.

Dawn personally recruits her team. She also guides the staff through the training programme, which is followed by ongoing supervision and spot checks.

Debbie Lewis
Debbie LewisJob Title:Registered ManagerJoined: 2017

Debbie joined the Infinity team in 2017 as a Senior Care Assistant, before being promoted to a Deputy Manager role in 2019. She has 25 years of knowledge and experience in the care sector and has completed her NVQ level 5 in care and is also a Dementia Specialist.

Debbie works closely beside the Company Director with recruitment and selection. Her main duties are the day-to-day running of the care team and clients.

She gets to know the clients and their families from the initial assessment to ongoing reviews. From the initial assessment, Debbie will shadow staff and works alongside them with new clients until the care package is established and will go above and beyond to help both clients and staff.

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