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Infinity Home Care Ltd. prides themselves on delivering excellent quality care. They have a professional approach as well as being friendly, trustworthy and reliable with a passion for caring. Their promise to you is to provide support in all aspects of personal care with compassion, dignity and professionalism. Their services are tailored around your individual needs, promoting independence at every opportunity.
Infinity Home...
‘Compassionate care in the comfort of your own home’
Infinity Home Care Ltd. prides themselves on delivering excellent quality care. They have a professional approach as well as being friendly, trustworthy and reliable with a passion for caring. Their promise to you is to provide support in all aspects of personal care with compassion, dignity and professionalism. Their services are tailored around your individual needs, promoting independence at every opportunity.
Infinity Home Care is owned and run by a manager with over 27 years’ experience in the care sector. They have worked in many roles from care home settings to the NHS, but the passion has always been in home care. Infinity Home Care has been built on word of mouth and has a strong local reputation for delivering services tailored to the clients’ individual needs with full continuity. The Registered Manager also personally recruits the team to ensure the same passion and level of care is delivered by all.
The management team collectively has over 89 years of experience within the care sector and strives to continue to pass on the knowledge and experience, in providing exceptional care to both their clients and care staff.
Infinity Home Care Ltd. is a small local team delivering care in Kidderminster, Bewdley and Stourport-on-Severn areas. By keeping it small they are able to give everyone a personal approach with set times and regular carers. They offer support from as little as 30 minutes a day.
Care Provided by Infinity Home Care Ltd
Types of Home Care
- Visiting Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Our 1/2 hourly rate is £24.00
The price(s) shown are provided by the agency. Contact Infinity Home Care Ltd for full pricing details and T&Cs.
Contact Infinity Home Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Infinity Home Care Ltd
- Private Owned
Person in charge
- Dawn Wilkes (Company Director)
Infinity Home Care Ltd Reviews (26)
Infinity Home Care Ltd has a Review Score of 9.7 (9.716) out of 10, based on 10 reviews in the last 2 years.
Over all time Infinity Home Care Ltd has 26 reviews.
Infinity home care ltd was recommened to me by a friend. They cared for my Dad last year coming in 3 times a day. Absolutely fantastic care,the staff are lovely. Dad grew to love them.Always put a smile on his face. Sadly Dad passed away December and then my mum was poorly and needed care. Infinity...
Infinity home care ltd was recommened to me by a friend. They cared for my Dad last year coming in 3 times a day. Absolutely fantastic care,the staff are lovely. Dad grew to love them.Always put a smile on his face. Sadly Dad passed away December and then my mum was poorly and needed care. Infinity cared for her and they were like family to us. Thank you for caring for them.
Thank you so much for your lovely words. It meant a lot to us to support your Dad, and were glad we could bring some smiles during his days. We were honoured to care for your Mum too, and its touching to hear we felt like family. Thank you for trusting us with both of them.
My mother has been cared for by the staff working for Infinity Care for several years now. The team of staff are responsive and caring to my mother's needs. My parents value the visits from the friendly staff and can depend upon them to be reliable and punctual.
My mother has been cared for by the staff working for Infinity Care for several years now. The team of staff are responsive and caring to my mother's needs. My parents value the visits from the friendly staff and can depend upon them to be reliable and punctual.
Thank you for your kind review. Were delighted to hear your mother has felt well supported over the years, and that our teams reliability, care, and friendliness have made a positive difference. Your parents trust means a great deal to us, and were proud to be part of their daily routine.
My wife has needed care since suffering a stroke 18 months ago and spending time in hospital when her mobility was affected and to help get her more independent. Also to look after all her personal needs. When looking for home care I decided a local smaller care company would be ideal as it...
them and I made the right choice in using Infinity Home care who have never let me or my wife down.
Thank you so much for sharing your experience with us. Were truly pleased to hear how well your wife has been supported, and that our carers have helped her feel more confident and comfortable at home. Its wonderful to know their training and gentle approach have made a real difference, especially...
Thank you so much for sharing your experience with us. Were truly pleased to hear how well your wife has been supported, and that our carers have helped her feel more confident and comfortable at home. Its wonderful to know their training and gentle approach have made a real difference, especially as her needs have changed.Your comments about the team supporting you as well are deeply appreciated. Caring for the whole family is important to us, and were glad those small acts have helped lighten the load. Thank you for recommending Infinity Home Care. Were proud to support you both and remain committed to providing safe, dignified, and compassionate care every day.
I have been using Infinity Home Care to help me look after my sister since April 2024. During this time the carers have been excellent, very caring, professional and above all have made mine and my sisters life so much easier. My sister has alzheimers disease, so routine and regular carers are...
I have been using Infinity Home Care to help me look after my sister since April 2024. During this time the carers have been excellent, very caring, professional and above all have made mine and my sisters life so much easier. My sister has alzheimers disease, so routine and regular carers are essential, Infinity Home Care, ensured this was adhered to so she knew who was helping her at all times. Over the last two years as her abilities and understanding has declined, her carers made sure additional support was available and have gone above and beyond to ensure she has stayed safe and secure in her home. I am and always will be, forever grateful for the help and support we have been given and would highly recommend this service to anyone who needs help.
It was truly a pleasure to care for your sister during her time with us. She was a remarkable individual, and she will be greatly missed by our entire team.
Thank you for your lovely review; it means a great deal to us. I will be sure to share your kind words with the team, as they will appreciate knowing the positive impact of their work.
Absolutely fantastic care team, staff have been great from the start. They have been looking after my grandad twice a day since January and I can't fault them, communication is brilliant and the care and compassion towards my grandad has been faultless. I highly recommend Infinity Care and have no...
Absolutely fantastic care team, staff have been great from the start. They have been looking after my grandad twice a day since January and I can't fault them, communication is brilliant and the care and compassion towards my grandad has been faultless. I highly recommend Infinity Care and have no concerns whatsoever going forward.
Thank you so much for your lovely feedback. We're really pleased to hear your grandad has felt well cared for and supported. Your recommendation means a great deal to our team, and we look forward to continuing to provide the same level of care for him.
My Moms care started about Feb 2025 and continued until last week when she passed away. You were recommended to us and my brother and I are so glad that we came to you. Mom was very reluctant to have carers but soon grew to love her team of girls who were wonderful with her and always had a joke...
enough for making the end of Moms life peaceful and dignified. Thank you all so much i'm sure you will remember Sylvia, we will always remember you with love and thanks.
Thank you for your kind words. It was truly a pleasure to have worked with your mom, and she will be greatly missed. I've passed your review along to our team-everyone works very hard, and it means a lot for them to receive the recognition they deserve.
Infinity have provided care to my mother over the past 7 months, visiting 3 or 4 times each week. Our initial contact with the managers gave a good impression, and the ongoing care confirmed this. The carers have been friendly, efficient & reliable. They have also been very flexible, for example...
Infinity have provided care to my mother over the past 7 months, visiting 3 or 4 times each week. Our initial contact with the managers gave a good impression, and the ongoing care confirmed this. The carers have been friendly, efficient & reliable. They have also been very flexible, for example cancelling visits during occasional hospital stays, but increasing the number of visits during convalescence. The visit reports are detailed & sent immediately to my phone, which is really useful. Overall, it has been a great success, and I would recommend anyone looking for care to consider Infinity.
Thank you for this lovely review, it was a pleasure to have cared for your mom.
My very dear step father was cared for by Infinity Home Care for about 3 months from April to July 2024. When the time came that we could no longer look after him ourselves at home Infinity Home Care came to the rescue. The carers were kind, sensitive, and built a good rapport with all of us. They...
My very dear step father was cared for by Infinity Home Care for about 3 months from April to July 2024. When the time came that we could no longer look after him ourselves at home Infinity Home Care came to the rescue. The carers were kind, sensitive, and built a good rapport with all of us. They were extremely flexible with the time they came to care for him, working with us to make it as convenient as possible. They helped us through a very difficult time. We would recommend Infinity Home Care without hesitation.
Thank you for the kind review, it is always nice for the staff to get recognition for all their hard work, They always made us feel welcome at each visit, and it was a pleasure to have been able to help in a small way.
My Dad has been using Infinity for many months now and we are so grateful for their care the carers are all wonderful and go the extra mile very caring, thorough and responsive to my Dads needs we would 100% recommended to anyone unsure of receiving home care.
My Dad has been using Infinity for many months now and we are so grateful for their care the carers are all wonderful and go the extra mile very caring, thorough and responsive to my Dads needs we would 100% recommended to anyone unsure of receiving home care.
Thank you for your kind review, It is nice for the staff to get recognition for all their hard work and it is a pleasure to visit your dad he has such a lovely character and we always leave smiling.
My 96 year old aunt was still living at home with her husband but it was clear they were struggling to cope & her health had taken a turn for the worse. We took on the services of a local care company but it was clear that the carers that attended we're not up to the job. On a recommendation we...
My 96 year old aunt was still living at home with her husband but it was clear they were struggling to cope & her health had taken a turn for the worse. We took on the services of a local care company but it was clear that the carers that attended we're not up to the job. On a recommendation we contacted Infinity Home Care Ltd and oh what a difference it made. We had an initial meeting and then they started a few days later. I genuinely couldn't have asked for better care for my aunt.
They were caring, compassionate, understanding and nothing was too much trouble. The management team were always contactable if I needed to speak with them and all of their staff went above and beyond what I would have expected. Sadly my aunt took a turn for the worse and became end of life and passed away soon after, but the attention and caring from Infinity staff made her later days in life far more bearable. I would have no problem in recommending this company to anyone needing care.
Thank you for the lovely review; the team work so hard, and it's nice for them to get recognition. It was a privilege to have been able to support your aunt, even for a short while. Kind regards, Infinity Home Care Team.
My husband has been looked after by Infinity Home Care for more than three years. From the very first meeting with the management team, we both felt that he would be in good hands. He has two regular carers who provide him with continuity and the highest standard of care. Personal dignity is always...
My husband has been looked after by Infinity Home Care for more than three years. From the very first meeting with the management team, we both felt that he would be in good hands. He has two regular carers who provide him with continuity and the highest standard of care. Personal dignity is always maintained. The carers have become like members of the family. They are punctual and we are kept advised of any changes. Our carers are able to tune in to my husband's needs - which can be variable. On bad days they are able to adapt what they do accordingly. Even on bad days, my husband benefits from the staff's gentle support and is encouraged by their kindness. The management team is extremely approachable and kind, offering flexibility and extra help when hospital admissions have come our way, and discharges from the hospital happen without much warning. We have found all the staff to be very professional, kind, caring and dedicated. We have no hesitation in recommending Infinity.
Thank you very much for leaving such a kind review. I know the care staff who principally support your husband very much enjoy their visits to him. To hear that their kindness is appreciated is very gratifying to us and we will be sure to pass this on to them. We are delighted that the company as a whole can help bring some peace of mind to you as a family.
Infinity Home Care came to us via personal recommendations, to provide assistance with my late mother's bed bath three times a week. The manager and her excellent team worked tirelessly to reinstall my mother's confidence and dignity in her vulnerable condition (having had a bad experience with...
Infinity Home Care came to us via personal recommendations, to provide assistance with my late mother's bed bath three times a week. The manager and her excellent team worked tirelessly to reinstall my mother's confidence and dignity in her vulnerable condition (having had a bad experience with another care company previously), providing the highest level of professionalism and genuine care at every visit, from the day they began, through to the culmination with End of Life care.
From the personal perspective of my wife and myself (I was my mother's full time carer, we had moved in to provide round the clock care) we found Infinity invaluable. Not only did they handle the intricacies of bed bathing, which were beyond us, but they also came with a fresh joy to each visit which helped to alleviate the stress of being a full time carer. I therefore unreservedly recommend Infinity to anyone who requires the very best in professional Home Care!
Thank you for the kind review, the staff work so hard and its nice for them to get the recognition they deserve. It was a pleasure to help such a lovely lady and work with you all.
My father-in-law had received care from Infinity for around 3 years. They treated him as one of their own and as a person, not an old man. He always had the same carers, who got to know him so well, that they could tell when he needed medical treatment, sometimes before he even realised. This was...
My father-in-law had received care from Infinity for around 3 years. They treated him as one of their own and as a person, not an old man. He always had the same carers, who got to know him so well, that they could tell when he needed medical treatment, sometimes before he even realised. This was possible because of the continuity of carers he had, they arrived at the same time every day, and even in the snow, they walked to his home. This was such a help for us, as we couldn't always be on hand at the drop of a hat. We had such confidence in their abilities and couldn't thank them enough for everything they did for my father-in-law and us as a family. We will always remember their kindness, professionalism and support. I feel I should also mention how approachable the office staff were, and how helpful they were every time I phoned or needed support.
Thank you very much for kind review. It was our privilege to support your father in law and the family. All the staff will appreciate your kind feedback.
Infinity Home Care looks after someone very dear to me and I cannot fault their care. They have a lovely attitude towards everyone and they go over and above what they need to. I would highly recommend this care company.
Infinity Home Care looks after someone very dear to me and I cannot fault their care. They have a lovely attitude towards everyone and they go over and above what they need to. I would highly recommend this care company.
Thank you so much for the kind review. The staff work so hard and its lovely when they get good feedback. Thanks.
Mum always knows who is coming, as she has the same 2 carers every week and at the time they say they're going to arrive.
I can...
Mum always knows who is coming, as she has the same 2 carers every week and at the time they say they're going to arrive.
I can not thank them enough. They have enabled me to go back to being Mum's daughter and not her carer. The impact Infinity has had on our family dynamic has changed our lives.
Outstanding service, would highly recommend it.
Thank you for taking the time to review us. It is always nice when get such nice feedback
I first had dealings with Infinity Home Care Ltd April 2022 when they came to see an elderly neighbour of mine who needed some help with various things like medication meals and other daily tasks that she was finding difficult to cope with. They came in three times a day and they were brilliant...
I first had dealings with Infinity Home Care Ltd April 2022 when they came to see an elderly neighbour of mine who needed some help with various things like medication meals and other daily tasks that she was finding difficult to cope with. They came in three times a day and they were brilliant always punctual and reliable very kind and thoughtful making sure that she was safe and were always there to make her feel wanted by having a chat with her before they left. It made such a difference in her life. Sadly she became very frail and needed 24-hour care in a Nursing home. I must say that I have no hesitation in recommending Infinity to anyone who needs care themselves or any of their loved ones.
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Thank you for this lovely review, I will relay your kind words to the team at Infinity as it's always nice to get recognition for all their hard work.
The manager and her team looked after my close friend for only a short while as he was terminally ill. They soon made a bond with me and my friend. Firstly, their general care was excellent and reliable. Once matters worsened, they were extremely knowledgeable about his care and what was needed...
The manager and her team looked after my close friend for only a short while as he was terminally ill. They soon made a bond with me and my friend. Firstly, their general care was excellent and reliable. Once matters worsened, they were extremely knowledgeable about his care and what was needed next. They all communicated with the medical staff and me very well, often one step ahead of what happens next. They showed great compassion towards my friend but were professional at all times. His personal care needs were all seen to with dignity and respect. He could not have asked for more. They, as a team, went above and very much beyond what was expected of them, and for that, I am forever grateful. I highly recommend Infinity Care to anyone who is looking for that extra help - no matter how big or small their care needs are. Great carers and professional service. Thank you.
Thank you for the lovely review; the team work so hard, and it's nice for them to get recognition. It was a privilege to have been able to support your friend, even for a short while. Kind regards, Infinity Home Care Team.
Team Infinity Home Care are excellent! Their support for my auntie is the most professional, caring and supportive. The team always goes above and beyond and adapts their support to address my auntie's many and changing needs, always with respect, dignity and a sense of fun that lifts those tough...
Infinity is a competent and personable team at every level. Communication between us all is excellent which for me is particularly key as I don’t live nearby and means that my auntie has seamless support. I can’t speak highly enough of them.
Thank you so much for your kind words. We are always here to support you and your family member. Thank you for the review.
The excellent care from all the team has enabled Mum to stay at home, even with her deteriorating needs. Knowing Mum has the same regular carers, who have become more like...
The excellent care from all the team has enabled Mum to stay at home, even with her deteriorating needs. Knowing Mum has the same regular carers, who have become more like family, makes it so much nicer for her and the rest of the family. I can't praise Infinity Home Care any higher, other than to say that they are very efficient, reliable, friendly, caring and professional, the list goes on! I would highly recommend to anyone.
Thank you for a lovely review. It is so nice for the care team to get recognition for the care they give our clients.
Infinity Home Care carers are superb at dealing with the myriad of needs presented by our aunt. They plan the care, routinely review it with the family and adjust to meet the changing needs. They keep in touch by email, phone, text as well as in person to ensure the family is aware and involved in...
Infinity Home Care carers are superb at dealing with the myriad of needs presented by our aunt. They plan the care, routinely review it with the family and adjust to meet the changing needs. They keep in touch by email, phone, text as well as in person to ensure the family is aware and involved in the care of our aunt. We are grateful for their professionalism and empathy in dealing with her. Thank you.
Thank you so much for your kind words. We are always here to support you and your family member. Thank you for the review. Kind regards, Infinity Home Care team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Infinity Home Care Ltd.
Awards / Recognitions (3)
- 30 May 2025Recipient: Infinity Home Care Ltd
- 31 May 2024Recipient: Infinity Home Care Ltd
- 16 Mar 2023Recipient: Infinity Home Care Ltd
Accreditations
There are no accreditations posted yet for Infinity Home Care Ltd.
Meet the Team (2)

Dawn is the owner / Company Director of Infinity Home Care Ltd. She set up Infinity to provide the best home care possible based on her own...
Dawn is the owner / Company Director of Infinity Home Care Ltd. She set up Infinity to provide the best home care possible based on her own experiences in the health and care sector. She has over 27 years of experience in varying care roles.
Dawn's vision is to provide high-quality person-centred care services for people in their own homes, she is also a specialist in Person-centred Dementia Care.
Dawn will be the first point of contact within the company and she manages the overall operation.
Dawn personally recruits her team. She also guides the staff through the training programme, which is followed by ongoing supervision and spot checks.

Debbie joined the Infinity team in 2017 as a Senior Care Assistant, before being promoted to a Deputy Manager role in 2019. She has 25 years of...
Debbie joined the Infinity team in 2017 as a Senior Care Assistant, before being promoted to a Deputy Manager role in 2019. She has 25 years of knowledge and experience in the care sector and has completed her NVQ level 5 in care and is also a Dementia Specialist.
Debbie works closely beside the Company Director with recruitment and selection. Her main duties are the day-to-day running of the care team and clients.
She gets to know the clients and their families from the initial assessment to ongoing reviews. From the initial assessment, Debbie will shadow staff and works alongside them with new clients until the care package is established and will go above and beyond to help both clients and staff.
Frequently Asked Questions about Infinity Home Care Ltd
How many Carers does Infinity Home Care Ltd employ?
Infinity Home Care Ltd employs 11 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Infinity Home Care Ltd to verify any information. View our terms and conditions. Infinity Home Care Ltd has an Enhanced Service -what an Enhanced Service includes.