Kinder Home Care Services Ltd Reviews (4)
8.5
Kinder Home Care Services Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Kinder Home Care Services Ltd has 4 reviews.
Review from Gracie R (Client) published on 24 November 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I really loved my time at kinder home care! They were supportive kind and helpful . All off the staff were happy to help and always there if I needed them they made me feel at home without being in my real home .
Reply from Maslin Kanukamwe, Manager at Kinder Home Care Services Ltd
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
Review from Mylene G (Mother of Client) published on 14 November 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My son, M, who has autism, epilepsy,ADHD, a restricted diet and experiences unsettled behaviour, has been wonderfully cared for by the kind and dedicated staff at Kindercare. From the very beginning it felt as though they became part of our family.They treated my son with patience, respect, and dignity
at
at
all times. Every staff member involved in his care has been amazing, hardworking, compassionate
and genuinely committed to his wellbeing. This has been a challenging for us, but the support from kinder care has been truly outstanding.
I am incredibly grateful to the entire team.Thank you for everything you have done for us. I highly recommend this company.
and genuinely committed to his wellbeing. This has been a challenging for us, but the support from kinder care has been truly outstanding.
I am incredibly grateful to the entire team.Thank you for everything you have done for us. I highly recommend this company.
Reply from Maslin Kanukamwe, Manager at Kinder Home Care Services Ltd
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
Review from C B (Daughter of Client) published on 26 December 2022
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our mother always wanted care in her home, when she was unable to look after herself. Kinder provided four visits per day for 12 months. She usually had the same team and got to know them well. We cannot praise Kinder enough for treating mum with respect and dignity at all times. They were caring and
went above and beyond to help her live safely. It has been a challenging year but with the support of Kinder, we have got through. Our thanks to the team. I would recommend this Company.
Reply from Beaulah Ndoro, Manager at Kinder Home Care Services Ltd
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
Review from Katrina T (Daughter-in-law of Client) published on 14 December 2020
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
For any family to require carers not only into their home but to care for a relative with dignity is so very hard to do.
We had the same carers for over a year, they became part of the family and were always pleasant and always acknowledged everyone.
One thing I loved is that they never stopped talking
We had the same carers for over a year, they became part of the family and were always pleasant and always acknowledged everyone.
One thing I loved is that they never stopped talking
to Mum and in a manner that was the same as any person without dementia, Mum was unable to vocally communicate since they started but always smiled at the carers and I know she had the care not only Mum but Dad needed.
We will never forget them and are so grateful for there care and support.
On the flip side, it says a lot for a company if they have a very low turnover of staff it needs a good management team for staff to want to stay and work such long hours.
I highly recommend them and hope reading this reassures you.
We will never forget them and are so grateful for there care and support.
On the flip side, it says a lot for a company if they have a very low turnover of staff it needs a good management team for staff to want to stay and work such long hours.
I highly recommend them and hope reading this reassures you.
Reply from Maslin Kanukamwe, Manager at Kinder Home Care Services Ltd
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
Current
Review Score: 8.5 (8.500)
Overview of Review Score
The Review Score of 8.5 (8.500) out of 10 for Kinder Home Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
- The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Kinder Home Care Services Ltd is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Kinder Home Care Services Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5 - When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
