TriBand Care Services

Suite 2 Kern House, Brooms Road, Stone Business Park, Stone ST15 0TL
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37 Reviews
  • TriBand Care Services, Stone
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Care Provided

Contract Durations

  • Respite / Short Term
  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Alcohol / Drug Misuse

Good to Know

Owner

  • Triband Care Services Ltd

Person in charge

  • Tina Meharg (Manager)
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TriBand Care Services Reviews (37)

Total of 37, showing 21-37

Over all time TriBand Care Services has 37 reviews.

Overall Experience

  • 29
  • 6
  • 0
  • 0
  • 2

Date Published

37
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37

Review from Tony S (Son of Client) published on 12 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum who was 88 years old and confined to her bed was cared for by a team of first-class carers. Nothing was too much trouble and they went above and beyond the call of duty. I cannot recommend this team of girls highly enough. Sadly my mum has now passed away but the efforts of two carers and other
members of the team, a massive thank you from all my family.

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Review from D P (Wife of Client) published on 12 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class carers, go beyond said duty. All very pleasant, always have a laugh and staff ready to be flexible. We wish we had come to TriBand years ago. Top people who care.

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Review from Neil K (Client) published on 17 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Daily visits. Outstanding care compared to any I have received before. I wish I had this kind of care when younger.

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Review from R S (Husband of Client) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very efficient and caring.

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Review from P W (Daughter of Client) published on 20 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

TriBand provided excellent care for my parents while I was on holiday. Mum and Dad said that all the carers were friendly and nothing was too much trouble. They looked forward to the daily visits and felt comfortable knowing that someone would be calling regularly. I'd highly recommend TriBand to family
and friends.

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Review from June R (Daughter of Client) published on 11 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Your team of carers do their very best to meet my father's needs. They engage with him as an individual, bringing a range of interests for him to talk about and seeing him in the wider context of his family. On a number of occasions, some carers have gone out of their way to help, above and beyond what
could be expected of them. It is easy to criticise but I find that they do a challenging job with great dedication.

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Review from Fiona J (Client) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care I have received by TriBand has been great. The carers go out of their way to help and support me. Several carers have become good friends who text me just to see how I am. They are all good. Management are very professional and thoughtful towards my needs.

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Review from Gillian B (Client) assisted by family/friend published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My overall experience of the care company is very positive, as always have excellent care from all the carers. They always go out of their way in every way possible. The only issue and problem I do have which I have spoken about before are my call times as they are never set times each day and starting
to cause an issue to my making any plans with family.

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Review from Helen H (Client) published on 13 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only been with TriBand for the last 7 weeks and compared to the previous carers they are miles better. They keep the kitchen and the bathroom clean as it was their own. It's the little things straightening the sheets pouring a glass of water without being asked.
Calling at the local supermarket
to get me mineral water anything to make my life easier. I think they are an excellent team.

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Review from P B (Wife of Client) published on 13 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I have greatly appreciated the kindness and respect shown by each carer who has visited twice daily to assist with showering and dressing every morning and prepared my husband for bed in the evening.

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Review from B S (Client) published on 5 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been having a carer for over twelve months, first after coming out of hospital and now just two days mainly for showers. I have been very pleased with this service and will not hesitate to ask for more help if I need it. The carers are very kind and nothing is too much trouble.

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Review from Joanne W (Relative of Client) published on 5 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind and thoughtful carers. Readily contact family if any concerns. Use initiative. Recognise potential issues.

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Review from Darren M (Son of Client) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care staff visit my Dad on a weekly basis. This enables him to remain at home and be as independent as possible. All staff that have attended have built a rapport with my Dad and have a very caring approach. I must add they are very willing to go the extra mile.

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Review from Doreen S (Client) published on 13 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the carers to be friendly and caring and happy to accommodate my requests. They always make sure I have everything I need before they leave.

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Review from Roland S (Son of Client) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole setting up of the service was quick, easy and very professional. The care staff have been on time, dedicated and very caring to my mother who can be difficult to deal with.

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Review from Nicola T (Daughter of Client) published on 17 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has TriBand and the ladies that go to my mum are lovely, one lady, in particular, is excellent, nothing too much trouble for her. Very pleased with TriBand.

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Review from Alan H (Son of Client) published on 6 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Triband are excellent carers. Nothing is too much trouble. The carers are so warm, friendly and professional.

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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Feb 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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