BooCare

All the staff are very professional and also very kind, you can see they know what to do. They are always on time and give care in an excellent way. Have contacted the GP if felt necessary.

Boocare recruits carefully and then supports and trains their staff well. They are careful to limit their overall workload. The ladies that visited my mother helped with personal care, cooked and served meals and carried out other domestic tasks. They were cheerful, helpful, caring and practical. As a daughter, I was reassured that my mother was in good hands. We were both thrilled with their carol singers too!

BooCare has been caring for my mum for over two years. They enable mum to be able to live in her own home as she has mild dementia and heart problems. As I live in Kent it is such a relief for me to know that mum is being cared for. The carers are all lovely people and make sure mum is well cared for. This has been so important over this difficult time when I haven’t been able to visit mum, if it wasn’t for BooCare mum would be so lonely, in fact, she would not have been able to cope.

The care BooCare has provided to my Mum has been excellent. The team of Carers are lovely and my mum is always singing their praises. They always contact me with updates and any concerns I have answered straight away. Thank you, the manager and the team.

During the pandemic they have worked hard to keep everyone safe, we would highly recommend them.

During a period of extreme turmoil, the ladies of BooCare not only provided Mum with compassionate care, they also went above and beyond their remit when other people let us down. More power to their very capable elbows.

Come on time, very considerate and helpful at all times.

I am impressed with their care and friendliness, and look forward to their visits and to hear all about their pets, gardening, etc, it is a bright spell in my day.

BooCare have been caring for my mom for 2 years now. The service is first class, mainly due to mom's usual carer, she is outstanding, punctual, efficient and her approach to my mom is as though she is a true friend. She is attentive, thorough and exceptionally clean and tidy.

We feel very lucky to have such wonderful carers. They have all been very thorough and kind. My husband has been handled with great dignity. We both look forward to seeing any one of them.

One hour a week for dementia patient. My husband enjoys their company. Friendly, kind and interested in producing a memory book for my husband. Good communication and always on time.

Overall the care mum has received from BooCare has been excellent - she is treated with respect and dignity. The carers are really engaged in mum as an individual, talking about family, gardening, as well as caring for her. I would highly recommend, they have never let us down and management are easy to contact and talk to. We have been using them for a year.

I also was impressed by how the management actively participate in the care rota - as they believe it is important to regularly see all their clients. Another differentiating aspect of BooCare is that the appointments are agreed time windows, as opposed to windows of time - in that 7:15am means they aim to arrive exactly then and not 'sometime within that hour.' A caring company, who really care.

I was delighted with the care I have received. The staff were well presented, discreet and prompt. I would highly recommend this company.

BooCare helped with respite care for my Mum. All the girls were helpful and professional, communication was excellent, they treated Mum with dignity and respect. Despite her dementia, they encouraged Mum to make choices, they helped care for her at her terminal stage and supported us to keep her at home where she wanted to be.

They come in and know exactly what to do and ask hardly any questions which for me is great. I struggle cognitively at times.

The management and staff of this company are ALL efficient, kind, reliable and friendly. They are helpful and patient at all times. We feel extremely fortunate to have their services.

This is the first week with this company. The service has been excellent. I have been extremely pleased with the care and professionalism that has been provided for my husband. I would recommend BooCare with no hesitation. Well done "girls".