The Health Care Group operates according to high standards and the belief that all service users should be looked after with the utmost dignity and respect. Whether they provide personal care, help with domestic tasks or shopping, they aim to ensure that what they provide is the best possible service according to the service user's needs and requirements.
The Surrey company prides itself on giving excellent care through its highly trained...
Care Provided by The Health Care Group (THCG) Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Nursing / Nurse Led Care
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £22.95 - £27.95
- Weekly Live-in Care Fees: £1,100 - £1,650
Fees are determined by needs and location
Contact The Health Care Group (THCG) Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- The Health Care Group (THCG) Ltd
- Private Owned
Person in charge
- Rashid Lutalo (Care Manager)
The Health Care Group (THCG) Ltd Reviews (4)
The Health Care Group (THCG) Ltd has a Review Score of 8.7 (8.728) out of 10, based on 4 reviews in the last 2 years.
Over all time The Health Care Group (THCG) Ltd has 4 reviews.
On the whole the company is very good and management deal with problems very promptly. I think that there are a few issues with the carers not reporting things to management and keeping notes in the clients folder up to date for the family to read.
Carers offered help with cooking and washing and always completed the written log.
Health Care Group have looked after my father for the last 3 years.
I have no hesitation in recommending THCG. both the carers and admin staff are exemplary.
My father was very happy with the team and enjoyed their visits.
1. 43 carers visited over the 6 years, but at any one time usually 3 or 4 regulars.
2.Carers were friendly and seemed genuinely to be concerned about the client's wellbeing.
3. Almost all the carers worked in ways the client found comfortable. One did not; when we spoke to the management we were told she had left the company.
4. When anything significant changed the Care Manager came to the house, observed his employees at work, and made adjustments to the care package and/or ordered different equipment to add to that we had on long loan.
5. When I needed 2 days in hospital and a month of reduced activities, at a few hours' notice the Care Manager arranged overnight calls and extra daytime calls.
6. Invoices were prompt, accurate and easily understood.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 June 2022- Caring Good
- Effective Requires improvement
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for The Health Care Group (THCG) Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Health Care Group (THCG) Ltd.
Meet the Team (1)
Mr Rashid Lutalo is the Registered Care Manager and Director of The Health Care Group (THCG) Ltd. Since establishing the organisation, he has been committed to delivering high-quality, person-centred care that promotes dignity, independence, and wellbeing.
With extensive experience in the health and social care sector, Rashid has developed strong leadership, compliance, and operational management skills. He has a thorough understanding of regulatory requirements, safeguarding, quality assurance, and workforce development, ensuring that services consistently meet high standards of care and safety.
Rashid is passionate about building a compassionate and skilled team that places service users at the heart of everything they do. His leadership approach focuses on continuous improvement, transparency, and collaborative working with families, healthcare professionals, and local authorities to achieve positive outcomes for those in care.
He remains dedicated to maintaining a culture of professionalism, respect, and excellence throughout the organisation.
Frequently Asked Questions about The Health Care Group (THCG) Ltd
How many Carers does The Health Care Group (THCG) Ltd employ?
The Health Care Group (THCG) Ltd employs 40 carers.
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