Home Care Providers Owned by The Health Care Group (THCG) Ltd

My Mother needed some care support at home and we were put in touch with The Health Care Group. From the outset everyone was very polite and friendly and really put us at ease. The carers who came to look after my Mother were wonderful. They were all very kind, patient, empathetic and my Mother felt very happy and comfortable with the care and support that she received. I had the additional benefit of being able to view all the visit updates in the app, which gave me peace of mind. If there were any concerns or changes in my Mother's well being, the office would ring me straight away to inform me, and would ask for consent if any actions needed to be taken. I would highly recommend this company to look after your loved ones.

I would recommend TCHG to anyone needing care at home.

It's so hard to find people that you can trust and so far they have been top notch.

I would recommend the Healthcare Group to anyone. They provide carers for my elderly aunt and are at all times helpful, supportive, kind, efficient and dependable. In addition to the usual care, I have had a couple of last minute care requests for my aunt and the office always go out of their way to provide cover and deal with any requests. Particular thanks to Rashid, Gloria and Adam who are approachable and accommodating and just very nice people, which is what you want when it comes to the care of your loved ones. I am confident that my aunt is in safe hands. A big thank you from me.

On the whole the company is very good and management deal with problems very promptly. I think that there are a few issues with the carers not reporting things to management and keeping notes in the clients folder up to date for the family to read.

Carers offered help with cooking and washing and always completed the written log.

Health Care Group have looked after my father for the last 3 years.

I have no hesitation in recommending THCG. both the carers and admin staff are exemplary.

My father was very happy with the team and enjoyed their visits.

6. Invoices were prompt, accurate and easily understood.