Synchronised Care

Britannia Works, Garden Street North, Halifax HX3 6AE
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7.8 10 Reviews
  • Synchronised Care, Halifax
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Care Provided by Synchronised Care

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Owner

  • Synchronised Care Ltd

Person in Charge

  • Taiba Kauser (Area Service Manager)
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Synchronised Care Reviews (10)

7.8

Synchronised Care has a Review Score of 7.8 (7.833) out of 10, based on 3 reviews in the last 2 years.
Over all time Synchronised Care has 10 reviews.

Overall Experience
  • 8
  • 1
  • 1
  • 0
  • 0
Date Published
  • 10
  • 0
  • 0
  • 3
  • 7
Reviewer Connection to Synchronised Care
  • 6
  • 1
  • 1
  • 1
  • 1
Total of 10, showing 1-10
Review from Richard L (Son of Client) published on 30 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum's carers were all lovely and caring and all genuinely like Mum which was returned. Mum thought a lot about a lot of her carers, the staff were always polite and punctual and the management was very quick to achieve when the family needed carers at very short notice especially in the final weeks
of Mum's life when times were very challenging.
Reply from Taiba Kauser, Manager at Synchronised Care
Thank you for sharing your feedback regarding the care your mother received. We truly appreciate your kind words about our carers and management team and the support provided during such a difficult…read more
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  • Treated with Dignity
  • Value for Money
Review from C L (Client) assisted by family/friend published on 22 April 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Most of the time very good, the odd relapse when I panic, somebody usually comes.
Reply from Taiba Kauser, Manager at Synchronised Care
Thank you for your review we are pleased to know that you received the care that you required, as we would mention care provided by Synchronised Care is based on yourself as the focal point of…read more
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  • Treated with Dignity
  • Value for Money
Review from D B (Client) published on 28 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Synchronised Care is an exceptional health and social care organisation that provides outstanding service. I began using Synchronised in early October after being discharged from the hospital, and the staff has been excellent. They are very professional, and punctual, and even in extremely bad weather,
I can count on them to be there. The new management is very committed to the service they provide, and I always receive calls from their HQ compliance team to check how I feel about the service I am receiving and if there is anything they need to improve. It was amazing to receive a courtesy call from two of their directors recently to check how service users feel about the services, which shows that quality service is the top priority for this organisation. Finally, Synchronised Care has recently won an award for being the most compassionate social and personal care company 2023. I highly recommend this care company to anyone in need of quality care and support.
Reply from Taiba Kauser, Manager at Synchronised Care
Thank you for your review, we are pleased Synchronised Care could be of assistance and more so we are very happy to hear that you are pleased with the staff and the service as a whole. We believe in…read more
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  • Treated with Dignity
  • Value for Money
Review from June B (Client) published on 4 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Synchronised Care is brilliant. The staff are very professional and take great care in ensuring you receive the best care possible. The carers are friendly and feel like very good friends, and nothing is too much trouble. I have no qualms in recommending them to anyone that needs care, be it just basic
or as in my case, initially needed care four times a day, but now with their help, my confidence has grown, and my outlook on life has improved. So I say a great big thank you to them for all the continuing care they give me.
Reply from Shaheeda Gull, Registered Manager at Synchronised Care
Thank you so much for your lovely words, and we appreciate the review. We are happy to know that our care team are giving you the best care possible and are caring and friendly. It’s wonderful to hear…read more
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  • Treated with Dignity
  • Value for Money
Review from Z S (Daughter-in-law of Client) published on 1 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Synchronised Care has been a total God send for us. The carers are all absolutely amazing; they are extremely attentive and really do feel like members of the family. They're all so personable and really make you feel at ease.
The service has been absolutely wonderful; they cater to my father-in-law's
every need. We couldn't ask for more from this company. We couldn't do it without them!
Reply from Shaheeda Gull, Registered Manager at Synchronised Care
Thank you for your review; your comments are truly heartfelt and touching. Our care team enjoy caring for and supporting your father-in-law and have always commented they feel welcome in your home.
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Review from S A (Client) published on 31 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been a service user for over a year. With the help and support from Synchronised care management and staff, I am now able to lead an independent life where I don’t have to be worn out and ill over day-to-day household tasks. I am now able to manage my household, cooking and studying.
The staff
are very caring, and the management is very creative and has helped by creating individualised care plans to support my needs.
Reply from Shaheeda Gull, Registered Manager at Synchronised Care
Thank you so much for your review. We are pleased to know that you are happy with our services.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Kathleen W (Client) published on 17 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say a massive thank you to all staff who looked after my brother in his last few weeks of life. The care and support he received were absolutely above and beyond our expectations. I would definitely recommend this company to look after your loved ones 100%.
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Review from Brenda S (Niece of Client) published on 13 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I used Synchronised Care to help me look after my auntie, who sadly passed away in December 2021. From the day I employed them (which was two years nearly to the day to the passing), they never let me down, in fact, when times were hard, they helped by doing more or extending their visits.
They contacted
me immediately if they thought there was a problem so we could discuss it.
I always felt comfortable with them and trustworthy.
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Review from A D (Client) published on 11 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care I'm receiving is a lot better than I have had in the past, and the manager is great at sorting out any issues regarding staff and is willing to help in any way they can, and also great at letting you know if the staff are running late and making sure that you have your full time that is allocated
to you. The staff are so friendly, helpful and willing to help and learn and offer the right amount of care that's needed and also more than happy to ask questions if they are not sure or don't understand what needs to be done. Overall all, the service from Synchronised Care is fantastic, better than what I have received in the past. I am so happy to receive the care and support. I feel safe when staff are around. I have never felt this safe with other services I have received.
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Review from J S (Daughter of Client) published on 22 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are lovely, always go the extra mile for my mam. Management is also very good.
I would highly recommend.
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  • Treated with Dignity
  • Value for Money
Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for Synchronised Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.333 for Synchronised Care is calculated as follows: ( (8 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 18 Ratings = 4.333
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Synchronised Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Synchronised Care

What Type of Services does Synchronised Care offer?

Synchronised Care offers Home Care.

How many Carers does Synchronised Care employ?

Synchronised Care employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Synchronised Care to verify any information. View our terms and conditions. Synchronised Care has an Basic Service - more info.