MM Care Services Ltd

32 Friar Gate, Derby DE1 1BX
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9.5 21 Reviews
  • MM Care Services Ltd, Derby
MM Care Services Ltd is an organisation that will provide homecare visits, live in care, night sits and/or day sit-in care within individuals own home. They provide professional and quality care to the elderly, adults with disabilities, those requiring care due to dementia or those who are frail through illness or age.
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Care Provided by MM Care Services Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £24 – £30
  • Weekly Live-in Care Fees: £1700 – £2500

Additional travel fee may be applied depending on the location

These prices are only a guideline, please contact MM Care Services Ltd to find out the exact price for your requirements.

Contact MM Care Services Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact MM Care Services Ltd to get a personalised quote.

Good to Know

Owner

  • MM Care Services Ltd
  • Privately Owned

Person in Charge

  • Monica Muigai (Manager)

MM Care Services Ltd Reviews (21)

9.5

MM Care Services Ltd has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years.
Over all time MM Care Services Ltd has 21 reviews.

Overall Experience
  • 20
  • 0
  • 1
  • 0
  • 0
Date Published
  • 21
  • 2
  • 3
  • 5
  • 16
Reviewer Connection to MM Care Services Ltd
  • 12
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Helen S (Friend of Client) published on 18 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I felt that I should get in touch following the recent care for our dear friend who sadly lost his life at home on February 23rd 2020. My husband and I cannot thank the care manager and all of the staff that helped with the care over the last few months enough and without your wonderful friendly and
caring staff, our friend would not have been able to fulfil his wish, which was to stay at home until the very end. Your care manager kept us well informed and went the extra mile, by means of communicating and arranging night cover when other services were not available. From the day shifts, often 4 times a day, to the night sittings, we are eternally grateful for the services that you provided. Thank you very much.
Reply from Faye Collins, Care Coordinator at MM Care Services LtdThank you for your positive feedback and for taking the time to post this review. We appreciate for many clients and their close ones the review of the services they receive is not at the forefront of their minds at such emotional times. Our clients and their comfort, safety and happiness are our priority and we are delighted we were able to deliver a service inline with his wishes and worthy of such warm words. We wish you and your husband the best in the future and thank you again for your feedback, it is truly appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for MM Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for MM Care Services Ltd is calculated as follows: ( (29 Excellents x 5) ) ÷ 29 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for MM Care Services Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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