The care has been exceptional for my dad. Whatever we have asked for, they have provided.Murshed A(Son of Client/Service User)
Carer is very good and as well as company is very good.Sarjana A(Mother of Client/Service User)
I have with me some of the nicest people I have ever met. Kind and thoughtful and friendly.Paula P(Client / Service User)
The care has been exceptional for my dad. Whatever we have asked for, they have provided.Murshed A(Son of Client/Service User)
Carer is very good and as well as company is very good.Sarjana A(Mother of Client/Service User)
I have with me some of the nicest people I have ever met. Kind and thoughtful and friendly.Paula P(Client / Service User)
NDH Care Ltd is a trusted domiciliary care agency offering high-quality, person-centred care to individuals in the comfort of their own homes. The agency is renowned for its professional and compassionate approach, ensuring clients maintain their dignity, independence, and quality of life.
The team at NDH Care Ltd prides itself on providing culturally sensitive care, with staff who can communicate in a variety of languages, including English, Gujarati, Hindi, Punjabi, Mirpuri,...
NDH Care Ltd is a trusted domiciliary care agency offering high-quality, person-centred care to individuals in the comfort of their own homes. The agency is renowned for its professional and compassionate approach, ensuring clients maintain their dignity, independence, and quality of life.
The team at NDH Care Ltd prides itself on providing culturally sensitive care, with staff who can communicate in a variety of languages, including English, Gujarati, Hindi, Punjabi, Mirpuri, Urdu, and more. This inclusivity ensures that clients from diverse backgrounds feel comfortable, understood, and respected at all times.
The agency offers a wide range of services tailored to meet the unique needs of each individual, from assistance with daily tasks to specialist care for complex health conditions.
Key features of the agency include:
- Personalised care plans designed to suit individual requirements.
- Fully trained, professional, and DBS-checked staff.
- Flexible care options, including short visits and 24-hour support.
- Expertise in elderly care, dementia care, and mobility assistance.
- A commitment to cultural inclusivity, fostering strong relationships with clients from diverse communities.
NDH Care Ltd is committed to working closely with families and healthcare professionals to deliver a seamless, supportive, and inclusive care experience. The team’s dedication to excellence ensures that clients feel valued and cared for in every interaction.
Care seekers in Birmingham looking for professional, inclusive, and high-quality home care can depend on NDH Care for compassionate support tailored to their unique needs.
Care Provided by NDH Care Ltd
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £24.50
Weekly Live-in Care
£800 - £1,400
Contact NDH Care Ltd to get a personalised quote:
We accept direct payment, private funding , NHS Funding and local authority funding client.
Please call and discuss with office.
The price(s) shown are provided by the agency. Contact NDH Care Ltd for full pricing details and T&Cs.
Review from June N (Client / Service User) published on 18 October 2026 Submitted via Postal Card•
Overall Experience
My review is favourable. My carer is wonderful.
My review is favourable. My carer is wonderful.
↩Reply from Hardik Patel, Register Manager at NDH Care Ltd
Thank you, June, for taking the time to share your feedback. It's lovely to hear that you think so highly of your carer and are happy with the support you receive. We'll make sure your kind words are passed on, as we know how much they mean to our care team. Thank you for choosing NDH Care.
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Review from Paula P (Client / Service User) published on 18 October 2026 Submitted via Postal Card•
Overall Experience
I have with me some of the nicest people I have ever met. Kind and thoughtful and friendly. They work well together to make things easier for me. Yes, I still get embarrassed with some things but they make it easier for me.
I am extremely fortunate.
I have with me some of the nicest people I have ever met. Kind and thoughtful and friendly. They work well together to make things easier for me. Yes, I still get embarrassed with some things but they make it easier for me.
I am extremely fortunate.
↩Reply from Jaineel Patel, Register Manager at NDH Care Ltd
Thank you, Paula, for sharing such lovely words about our carers. It's wonderful to know that they make you feel comfortable and supported, especially in those moments when things can feel a little difficult or personal. We understand how important it is to have carers who are not only professional...
Thank you, Paula, for sharing such lovely words about our carers. It's wonderful to know that they make you feel comfortable and supported, especially in those moments when things can feel a little difficult or personal. We understand how important it is to have carers who are not only professional but also kind, patient and understanding. Your feedback will mean a great deal to the team, and we're so pleased they've made such a positive difference in your daily life.
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Review from Murshed A (Son of Client) published on 18 October 2026 Submitted via Postal Card•
Overall Experience
The care has been exceptional for my dad. Whatever we have asked for, they have provided.
The care has been exceptional for my dad. Whatever we have asked for, they have provided.
↩Reply from Hardik Patel, Register Manager at NDH Care Ltd
Thank you, Murshed, for your wonderful feedback. We're really happy to hear that your dad is receiving the care and support he needs and that our team has been able to meet your family's expectations. We know how important it is to have peace of mind when it comes to a loved one's care, and we're glad we can provide that reassurance. Your appreciation means a lot to everyone at NDH Care.
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Review from C N (Wife of Client) published on 18 October 2026 Submitted via Postal Card•
Overall Experience
My husband Andrew has carers coming in twice a day to support with activities of daily living due to a spinal injury from an RTA. The carers go above and beyond for him. Andrew has developed a good working relationship with the carers. He is treated with dignity & respect. Nothing is ever too much...
My husband Andrew has carers coming in twice a day to support with activities of daily living due to a spinal injury from an RTA. The carers go above and beyond for him. Andrew has developed a good working relationship with the carers. He is treated with dignity & respect. Nothing is ever too much for them. Credit to them for providing compassionate care. Keep up the good work! Most of us will need care at some point in our lives.
↩Reply from Hardik Patel, Register Manager at NDH Care Ltd
Thank you, C N, for taking the time to share your experience. It's really encouraging to hear that Andrew has built such a good relationship with his carers and that they are making a positive difference in his daily life. We're especially pleased that he feels respected and well cared for, as this...
Thank you, C N, for taking the time to share your experience. It's really encouraging to hear that Andrew has built such a good relationship with his carers and that they are making a positive difference in his daily life. We're especially pleased that he feels respected and well cared for, as this is something we always strive for. We also appreciate your feedback on our staff and management, as it helps us understand where we can improve. Your kind words about the team's dedication and compassion will certainly be shared with them. Thank you for your continued trust in NDH Care.
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Review from W L (Client / Service User) published on 18 October 2026 Submitted via Postal Card•
Overall Experience
At long last after many phone calls and emails, we now have good regular carers and we are much happier with the service we receive. It's very important for the client to have continuity of carers.
At long last after many phone calls and emails, we now have good regular carers and we are much happier with the service we receive. It's very important for the client to have continuity of carers.
↩Reply from Hardik Patel, Register Manager at NDH Care Ltd
Thank you for sharing your feedback. We sincerely apologise for the difficulties you experienced and for the time and effort it took to get things sorted. We completely understand how important it is to have familiar, regular carers, as this helps build trust, comfort and confidence in the care...
Thank you for sharing your feedback. We sincerely apologise for the difficulties you experienced and for the time and effort it took to get things sorted. We completely understand how important it is to have familiar, regular carers, as this helps build trust, comfort and confidence in the care being provided. We're pleased to hear that things have improved and that you're now happier with your carers. We appreciate your patience and for bringing these concerns to our attention. Your feedback is valuable, and we will continue working to provide a more consistent and reliable service.
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Review from Kah S (Client / Service User) published on 18 October 2026 Submitted via Postal Card•
Overall Experience
In my way the carer's are very helping and carring, for me. I don't need to guide them all my carer's are well respectful and maintain hygiene and dignity. I don't have any issue with my regular carer's. I appricate my regular carers for there hard work.
Coming to office staff. Some time's when i...
In my way the carer's are very helping and carring, for me. I don't need to guide them all my carer's are well respectful and maintain hygiene and dignity. I don't have any issue with my regular carer's. I appricate my regular carers for there hard work.
Coming to office staff. Some time's when i don't have my carers there won't inform me and send some other carrer's when doesn't knew anything and even after requesting them there wont inform me who and when ther carrer's are going to come
↩Reply from Hardik Patel, Register Manager at NDH Care Ltd
Thank you, Kah, for your kind words about our carers. It's lovely to hear that your regular carers make you feel comfortable, respected and well looked after. We really appreciate you recognising their hard work and dedication. We're also sorry to hear about the lack of communication when your...
Thank you, Kah, for your kind words about our carers. It's lovely to hear that your regular carers make you feel comfortable, respected and well looked after. We really appreciate you recognising their hard work and dedication. We're also sorry to hear about the lack of communication when your regular carers are unavailable. We understand how frustrating it can be when someone unfamiliar arrives without prior notice, especially when you're used to a routine. We'll take your concerns on board and work with our office team to improve communication and ensure you're kept informed of any changes to your carers. Thank you for being open with us about both the good experiences and the areas where we need to do better.
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Review from Elaine J (Daughter of Client) published on 16 October 2026 Submitted via Website•
Overall Experience
I am very pleased with the service my mother is receiving from NDH CARE carers they are very good with her and treat her with care and dignity and we have no concerns about her care and recommend them to others looking for care
I am very pleased with the service my mother is receiving from NDH CARE carers they are very good with her and treat her with care and dignity and we have no concerns about her care and recommend them to others looking for care
↩Reply from Hardik Patel, Register Manager at NDH Care Ltd
Thank you so much, Elaine, for your lovely feedback and recommendation. We're really pleased to hear that your mother is happy with the care she receives from our team. Treating everyone with kindness, respect and dignity is very important to us, so it means a lot to know that our carers are making...
Thank you so much, Elaine, for your lovely feedback and recommendation. We're really pleased to hear that your mother is happy with the care she receives from our team. Treating everyone with kindness, respect and dignity is very important to us, so it means a lot to know that our carers are making a positive difference. We truly appreciate your trust in NDH Care and will be sure to pass your kind words on to the team.
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Review from Kilshor J (Brother-in-law of Client) published on 1 October 2026 Submitted via Postal Card•
Overall Experience
We have been very pleased with the care provided by NDH Care Ltd. The carers are kind, respectful, reliable and generally caring. They treat the person they are looking after with dignity and patience, and they always make sure their needs are properly attended to. Communication with NDH has been...
We have been very pleased with the care provided by NDH Care Ltd. The carers are kind, respectful, reliable and generally caring. They treat the person they are looking after with dignity and patience, and they always make sure their needs are properly attended to. Communication with NDH has been good, and they have been helpful and responsive whenever we have had any questions or concerns.
We would happily recommend this care agency (NDH) to anyone looking for professional, compassionate and trustworthy care.
↩Reply from Hardik Patel, Register Manager at NDH Care Ltd
Thank you, Kishor uncle, for such thoughtful feedback. It means a great deal to hear that you have been pleased not only with the care provided, but also with the kindness, patience and respect shown by our carers.
We are also glad that communication with the team has been helpful and responsive...
Thank you, Kishor uncle, for such thoughtful feedback. It means a great deal to hear that you have been pleased not only with the care provided, but also with the kindness, patience and respect shown by our carers.
We are also glad that communication with the team has been helpful and responsive when you have needed support. Your recommendation is genuinely appreciated, and we will make sure your lovely comments are shared with the staff involved in the care.
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Review from Jim M (Next of Kin) published on 1 October 2026 Submitted via Postal Card•
Overall Experience
Very good service as long as you keep the same lady every day; she knows what is required. When you send other people, they don't know what is required.
Very good service as long as you keep the same lady every day; she knows what is required. When you send other people, they don't know what is required.
↩Reply from Hardik Patel, Register Manager at NDH Care Ltd
Thank you, Jim, for your feedback. We're pleased to hear that you are happy with the service and that having a regular carer works well for you.
We also understand your concern when a different carer attends and is not as familiar with what is needed. Continuity of care is important, and we will...
Thank you, Jim, for your feedback. We're pleased to hear that you are happy with the service and that having a regular carer works well for you.
We also understand your concern when a different carer attends and is not as familiar with what is needed. Continuity of care is important, and we will take your comments on board when arranging future visits.
Thank you for taking the time to share your experience with us.
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Review from Dave S (Son of Client) published on 1 October 2026 Submitted via Postal Card•
Overall Experience
My experience with the company is very good.
My experience with the company is very good.
↩Reply from Hardik Patel, Register Manager at NDH Care Ltd
Thank you, Dave. It's really nice to hear that you've had a good experience with us. We appreciate you taking the time to leave a review, and we'll make sure your feedback is passed on to the team.
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Review from Jenny K (Wife of Client) published on 29 September 2026 Submitted via Postal Card•
Overall Experience
The carers have been attending to my husband's personal care needs for 16 months and carry out their duties safely and effectively. They treat him with respect and dignity and are always polite and courteous. I regard them as part of my extended family, and we work together as a team.
I am...
The carers have been attending to my husband's personal care needs for 16 months and carry out their duties safely and effectively. They treat him with respect and dignity and are always polite and courteous. I regard them as part of my extended family, and we work together as a team.
I am convinced that the good relationship that they have with my husband and myself has extended his life, and I cannot thank them enough.
↩Reply from Hardik Patel, Register Manager at NDH Care Ltd
Dear Jenny, Thank you so much for your kind and heartfelt review. We are truly grateful for your lovely words about the care and support our team provides to your husband.
It means a great deal to know that our carers have built such a positive and trusting relationship with both you and your...
Dear Jenny, Thank you so much for your kind and heartfelt review. We are truly grateful for your lovely words about the care and support our team provides to your husband. It means a great deal to know that our carers have built such a positive and trusting relationship with both you and your husband, and that you regard them as part of your extended family. Providing safe, respectful and dignified care while working closely with families is extremely important to us.
Your appreciation will be shared with the care team, who will be delighted to hear your feedback. Thank you for placing your trust in NDH Care Ltd and for allowing us to continue supporting you and your husband.
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Review from Sarjana A (Mother of Client) published on 25 September 2026 Submitted via Website•
Overall Experience
Carer is very good and as well as company is very good. Morning and evening carer are so kind, caring, respectful. The carer listens very carefully to the our son needs and make him feel comfortable, safe, and well cared for. We are very happy and satisfied with this company
Carer is very good and as well as company is very good. Morning and evening carer are so kind, caring, respectful. The carer listens very carefully to the our son needs and make him feel comfortable, safe, and well cared for. We are very happy and satisfied with this company
↩Reply from Anil Gajera, Director at NDH Care Ltd
Thank you very much for your kind and encouraging feedback.
I am delighted to hear that you are happy with the care and support provided to your son. It is especially pleasing to know that our carers are kind, respectful, attentive to his needs, and help him feel comfortable and safe.
As a...
Thank you very much for your kind and encouraging feedback.
I am delighted to hear that you are happy with the care and support provided to your son. It is especially pleasing to know that our carers are kind, respectful, attentive to his needs, and help him feel comfortable and safe.
As a Director, feedback like this is extremely important to me and to the whole team. We will continue working hard to maintain these standards and provide compassionate, person-centred care.
Thank you again for your trust and support.
Kind regards, Anil Director
NDH Care
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Review from Michael W (Client / Service User) published on 25 September 2026 Submitted via Postal Card•
Overall Experience
I am very happy with personal carers and the shopping and cleaner carer who is and thorough in changing beds + Mr Hardik is excellent - recommend for UK citizens for the care.
I am very happy with personal carers and the shopping and cleaner carer who is and thorough in changing beds + Mr Hardik is excellent - recommend for UK citizens for the care.
↩Reply from Anil Gajera, Director at NDH Care Ltd
Thank you very much for your excellent feedback.
We are delighted to hear that you are happy with the support provided by our personal carers, as well as the shopping and cleaning support. It is also very encouraging to hear your positive comments about our management team.
We really...
Thank you very much for your excellent feedback.
We are delighted to hear that you are happy with the support provided by our personal carers, as well as the shopping and cleaning support. It is also very encouraging to hear your positive comments about our management team.
We really appreciate your recommendation and your recognition of the care, thoroughness and professionalism shown by our staff. Your feedback will be shared with the team.
Kind regards,
NDH Care Team
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Review from Wayne R (Client / Service User) published on 17 September 2026 Submitted via Postal Card•
Overall Experience
I am very pleased with NDH; all the staff are very nice. What I don't like is if I phone the office and ask them not to send someone who makes mistakes, they ignore this and still send them. Most of the carers are very good, helpful and polite.
I am always treated with respect, so most of my...
I am very pleased with NDH; all the staff are very nice. What I don't like is if I phone the office and ask them not to send someone who makes mistakes, they ignore this and still send them. Most of the carers are very good, helpful and polite.
I am always treated with respect, so most of my experiences are positive with them.
↩Reply from Anil Gajera, Director at NDH Care Ltd
Thank you for taking the time to share your feedback. We are pleased to hear that you find our carers helpful, polite and respectful, and that most of your experiences with NDH Care Ltd have been positive. We are sorry to hear about your concern regarding requested changes to carers. We take such...
Thank you for taking the time to share your feedback. We are pleased to hear that you find our carers helpful, polite and respectful, and that most of your experiences with NDH Care Ltd have been positive. We are sorry to hear about your concern regarding requested changes to carers. We take such feedback seriously and will ensure this is reviewed with the office team so that individual preferences and concerns are considered wherever possible.
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Review from Lorraine T (Daughter-in-law of Client) published on 14 September 2026 Submitted via Website•
Overall Experience
All the carers that come to my mother in law are very, polite, friendly and very gentle. They are always asking how she is and ensure that she is comfortable at all times. They are very hygienic and make sure that she is changed regularly.
All the carers that come to my mother in law are very, polite, friendly and very gentle. They are always asking how she is and ensure that she is comfortable at all times. They are very hygienic and make sure that she is changed regularly.
↩Reply from Anil Gajera, Director at NDH Care Ltd
Thank you very much for taking the time to share your kind feedback. We are delighted to hear that our carers are polite, friendly, gentle and attentive to your mother-in-law's needs. Ensuring that every person we support is treated with dignity, kept comfortable and receives care to a high standard is very important to us.
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No Rating
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 August 2023
Overall Requires improvement
CaringGood
EffectiveGood
ResponsiveGood
SafeRequires improvement
Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (1)
News
30 Jul 2026
NDH Care Celebrates 12 Years of Compassionate Care with Awards, Innovation and Community Spirit 30 July 2026 July has been a memorable month for everyone at NDH Care Ltd as...
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for NDH Care Ltd.
Accreditations
There are no accreditations posted yet for NDH Care Ltd.
Meet the Team (1)
Hardik PatelJob Title ManagerJoined 2017
Hi there, and welcome to NDH Care! I'm Hardik Patel, the Registered Manager at our NDH Care (Birmingham). My dedicated team and I are thrilled to...
Hi there, and welcome to NDH Care! I'm Hardik Patel, the Registered Manager at our NDH Care (Birmingham). My dedicated team and I are thrilled to have you as part of our community, and we're committed to providing you with the highest quality of care and support.
Our Guiding Star: Dedication and Quality Care
At NDH Care, we believe in dedication – going the extra mile to ensure your needs are met with warmth, understanding, and respect. We understand that each individual has unique preferences and circumstances, and we tailor our approach to fit you like a glove.
Quality is also at the heart of everything we do. We constantly strive to improve our services, implement cutting-edge practices, and provide a safe and comfortable environment for all. Our team is comprised of experienced and qualified professionals who are passionate about making a difference in the lives of others.
We're Here for You, Every Step of the Way
Whether you require assistance with daily living activities, companionship, or simply a listening ear, we're here for you. We encourage open communication and welcome your feedback, questions, and concerns. We believe in building strong relationships with our service users and their loved ones, ensuring you feel heard and valued every day.
Let's Journey Together
We understand that choosing the right care provider is a significant decision. At NDH Care, we don't take your trust lightly. We're confident that our dedication to quality and personalised care will exceed your expectations, making your journey with us a positive and enriching experience.
We're always happy to chat, so please don't hesitate to contact us if you have any questions.
Frequently Asked Questions about NDH Care Ltd
How much does NDH Care Ltd cost?
The agency lists fees from £24.50 for hourly visiting care and between £800 and £1,400 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), NHS (Contracted Provider).
How many Carers does NDH Care Ltd employ?
NDH Care Ltd employs 349 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact NDH Care Ltd to verify any information. View our terms and conditions. NDH Care Ltd has an Enhanced Service -what an Enhanced Service includes.
