Audley Care Redwood

Beggar Bush Lane, Failand, Bristol BS8 3TF
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9.4 21 Reviews
  • Audley Care Redwood, Bristol
Audley Care Redwood understands the importance of delivering exceptional care and you can expect the highest standards whether it's assistance with daily tasks or longer-term support. Services are tailored around your individual needs and no request is too small. If you ever want to change your level of care, Audley Care Redwood is flexible and will re-assess your plan at any point.

As one of the UK's most respected care providers, and as a leader in its field, Audley Care is recognised, registered and regularly audited by the Care Quality Commission ( CQC). So you can rest assured that your care assistant is rigorously trained and highly qualified.
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Care Provided by Audley Care Redwood

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25 – £32

Fees are dependent on services required, these can be discussed in more details at point of enquiry

These prices are only a guideline, please contact Audley Care Redwood to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Jayde Jones (Branch Manager)

Audley Care Redwood Reviews (21)

9.4

Audley Care Redwood has a Review Score of 9.4 (9.371) out of 10, based on 6 reviews in the last 2 years.
Over all time Audley Care Redwood has 21 reviews.

Overall Experience
  • 13
  • 6
  • 1
  • 1
  • 0
Date Published
  • 21
  • 1
  • 1
  • 6
  • 15
Reviewer Connection to Audley Care Redwood
  • 9
  • 5
  • 4
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Warner Q (Client) published on 9 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Timekeeping was good. I'm quite particular about that. The work was fine - what I wanted ad attitude of staff good.
However, it is expensive and that is the reason why I have ceased to use the service.
Reply from Marie Kaye at Audley Care Redwood

Thank you for your feedback I will pass on your comments to the manager and the team. Our ethos is to provide outstanding care to our customers.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.371)

Overview of Review Score

The Review Score of 9.4 (9.371) out of 10 for Audley Care Redwood is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.771 for Audley Care Redwood is calculated as follows: ( (28 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 35 Ratings = 4.771
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Audley Care Redwood is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (4)

Meet the Team (1)

Jayde

Jayde Jones

Job Title: Care Branch Manager Joined: 2018

Over 10 years of working in Health and Social Care, Working towards level 5 NVQ Leadership & Management Health and Social Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Audley Care Redwood to verify any information. View our terms and conditions. Audley Care Redwood has an Enhanced Service - more info.