Ease Healthcare Sheffield

Town Hall, The ARC, Manchester Road, Stocksbridge, Sheffield S36 2DT
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8.4 5 Reviews
  • Ease Healthcare Sheffield, Sheffield
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Person in charge

  • Esnath Manomano (Manager)
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Ease Healthcare Sheffield Reviews (5)

8.4

Ease Healthcare Sheffield has a Review Score of 8.4 (8.383) out of 10, based on 5 reviews in the last 2 years. Over all time Ease Healthcare Sheffield has 5 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 1

Date Published

5
4
4
5
0

Review from N I (Grandson of Client) published on 4 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Terrible company, can't cook, giving codeine when it's not needed and forgetting to give correct medication, asking family to leave the property when they arrive, completely ignoring me when I'm trying to ask questions about the patient and forgetting to apply cream, definitely recommend avoiding this
company at all costs!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Mark W (Son of Client) published on 8 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received nothing but great service and care from the attending carers
A big mention to one carer in particular, who my mother talks about non stop, a truly professional and helpful member of your team.
thank you for all you are doing to help relieve a bit of pressure off myself

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C S (Son of Client) published on 8 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This review is based on observations over the last six months.
The staff are helpful, cheerful, courteous and thoughtful towards my mother. They do the best they can for her. However, she can appear to be less than fully grateful at times. I am completely cognisant of the fact that she has very high
and exacting standards that are almost impossible for anybody to meet and far exceed what many would consider reasonable.
Despite this, my experience of the regular visiting staff are as outlined as above and I commend them most highly.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from L T (Daughter of Client) published on 8 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to thank Ease Healthcare and the fantastic care team who have been looking after my mum on a daily basis for the past couple of years. Mum has dementia and they are kind, helpful, polite, patient and very professional with her. They always keep in contact with myself and family
members - they are the best. We have a really good relationship with them and that helps when caring for mum and would be lost without their help. They are outstanding and I would definitely recommend them to anyone looking into needing carers for family members.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from G W (Son of Client) published on 4 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Young lady who came on Thurs 14th was excellent, the best yet. Polite, carried out the basics and did so with a very pleasant attitude.
She should be used by the company as a benchmark on standards and professionalism.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.4 (8.383)

Overview of Review Score

The Review Score of 8.4 (8.383) out of 10 for Ease Healthcare Sheffield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.133 for Ease Healthcare Sheffield is calculated as follows: ( (23 Excellents x 5) + (1 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 30 Ratings = 4.133

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ease Healthcare Sheffield is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Ease Healthcare Sheffield

What Type of Services does Ease Healthcare Sheffield offer?

Ease Healthcare Sheffield offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ease Healthcare Sheffield to verify any information. View our terms and conditions. Ease Healthcare Sheffield has an Basic Service - more info.