Over all time Limitless Home Care Ltd has 1 review.
Overall Experience
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Review from Beryl (Wife of Client) published on 17 November 2020
Submitted via Website • Report
Overall Experience5.0 out of 5
After months of struggling and arguing while washing, showering and dressing my husband, each morning, I was exhausted and my family insisted I got carers in to help. I knew from the minute the manager and her deputy walked into our home we had chosen the right company. They were very friendly but professional,
explaining their backgrounds( NHS nurses) and the company policies. My husband was (unusually) very open to their suggestions for his needs and care. They explained that it would be 2 or 3 different carers but one of them would accompany the carer on their 1st visit to introduce them and explain what services had been agreed. My husband was a different man! Chatting away to the carer each day. Telling them little anecdotes about his life etc. It made such a difference to our lives. Our daily angels.
Unfortunately, my husband had a massive heartache in March which he didn't survive.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
20 Jun 2019
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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What Type of Services does Limitless Home Care Ltd offer?
Limitless Home Care Ltd offers Home Care.
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