Blessed Hearts Homecare

Office 7 Flexspace West Bromwich, 151 Middlemore Road, West Bromwich, Birmingham B21 0AL
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8.0 8 Reviews
  • Blessed Hearts Homecare, Birmingham
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £40
  • Weekly Live-in Care Fees: £1610 – £1610

Very competitive, based on care need assessment

These prices are only a guideline, please contact Blessed Hearts Homecare to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Blessed Hearts Homecare

Person in charge

  • Bernadette Bennett (Registered Manager)

Admission Criteria

  • None
Are you the Owner/Manager of Blessed Hearts Homecare? View your Advertising Options

Blessed Hearts Homecare Reviews (8)

8.0

Blessed Hearts Homecare has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Blessed Hearts Homecare has 8 reviews.

Overall Experience
  • 7
  • 1
  • 0
  • 0
  • 0
Date Published
  • 8
  • 0
  • 1
  • 1
  • 7
Reviewer Connection to Blessed Hearts Homecare
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 8, showing 1-8
Review from W E (Daughter of Client) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom has Alzheimer's dementia and the carers have been coming for nearly a year now. The carers come four times a day and they do her a meal and and a drink and have a chat with her which she looks forward to, they also give her medication which frees me up to do her shopping, ordering of medication,
hospital visits etc. so I'm so grateful for the help.
The manager and her undermanager are so helpful if I phone with any questions or problems, I can't praise the service less than a ten for the service we have received.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from I W (Client) published on 7 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers who have visited me have been very helpful and have done everything I have asked them to do.
Reply from Joseph Nana at Blessed Hearts Homecare

Hello, Thank you for your review. Please can you let us know what we can do to improve our service to you. Regards.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Kim F (Niece of Client) published on 16 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed urgent palliative care for my uncle. I found SureCare so helpful. They found someone to help out straight away.
SureCare went out of their way to help us and worked around our schedule. They covered us for night care 10 pm-7 am always on time and one lady, in particular, was amazing - she
covered all of the nights for us. It was lovely to find someone we trusted and knew my uncle liked.
Big thanks to all at SureCare
Reply from Stacey Lane at Blessed Hearts Homecare

Thank you so much for the review. We are so glad that we exceeded expectations and were able to help you during this difficult time. I will pass on your gratitude to that staff that attended. All of our staff are trained to the highest quality and are compassionate and sensitive to everyone's individual needs. Thank you very much.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Gary K (Son of Client) published on 16 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Surecare were recommended to me by a professional in the healthcare industry. My (and more importantly my parents') experience of all points of contact from the first phone call through to the provisional of daily care has been exceptional. What has been particularly impressive (and important to me)
has been the ease, simplicity and personal touch at each and every stage of communication coupled with the empathetic and professional care service.
The proof of the pudding is of course in the eating. My parents’ feedback on the care received is the true litmus test. Understandably uncertain in their first experience of having care visits, they have since expressed glowing praise and appreciation for the carer. He has undoubtedly helped my dad successfully recover at home post hospitalisation and supported my mum through a physical and emotionally testing time.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A K (Wife of Client) published on 12 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the service. Very professional approach. Carer very polite, punctual and caring. Wouldn't think of having anybody in his place.
Reply from Joseph Nana at Blessed Hearts Homecare

Thank you for appreciating the work of our hard working Carers.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L M (Niece of Client) published on 15 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with this company, it is the second company I have ever used and I am very happy with them.


When dealing with the office - their communication skills are impeccable, any concern I have ever raised, no matter how minor has been addressed immediately, putting my mind to rest. They have contacted

me with suggestions and show a total understanding of the situation. Their training with the carers is thorough.


When dealing with the carers - they are very accommodating, caring, understanding, helpful, friendly.


Would strongly recommend this company, as they have relieved a lot of stress I had with a previous care company I was using.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Marie C (Daughter of Client) published on 9 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Family run care company who are very professional and thorough. They took time to get to know my parents and ensured they were cared for. I had total trust in them and both managers were accessible at any time for conversations. I would definitely recommend them.
Reply from Joseph Nana at Blessed Hearts Homecare

Thank you for your review. We are also grateful for the attention you pay to your loved ones and your openness and advise for the care you like for your parents.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Donna R (Client) published on 17 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were extremely happy with the level of care provided. I can highly recommend the care services from Surecare Wolverhampton, our carer was professional, kind, caring and patient. We can not thank you enough for making my mum's respite time away, worry-free.


Many thanks.

Reply from Joseph Nana at Blessed Hearts Homecare

Thank you so much. I am so pleased that our services met your expectation. I would also like to thank you for making it easier for our Care Worker to feel welcome into your home.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Blessed Hearts Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Blessed Hearts Homecare is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blessed Hearts Homecare is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Feb 2022

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Blessed Hearts Homecare

What Type of Services does Blessed Hearts Homecare offer?

Blessed Hearts Homecare offers Home Care.

How many Carers does Blessed Hearts Homecare employ?

Blessed Hearts Homecare employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blessed Hearts Homecare to verify any information. View our terms and conditions. Blessed Hearts Homecare has an Basic Service - more info.