Sarah's Carers

We engaged the services of Sarah's carers a few years ago to help with my mother's personal care needs. From the outset through to my mothers passing away these carers were exceptional. The carried out their duties with great respect for the client. But, not only that they afforded her the time to chat during their visits. This to us, as a family, was as important as anything else. They manage to achieve what the company's name implies- CARE.

Sarah's Carers provided support for my 93 year old mother for 45 minutes/one hour daily from mid May 2025 to late August 2025, when she was at home recovering from an emergency hip operation. All the staff involved were excellent. They were professional in every way, patient, thoughtful, and kind, good at developing a rapport with my mother. She was very appreciative, and I also had direct observation of their professionalism when I was with my mother during this time. I would recommend Sarah's Carers.

A wonderful service by professional carers, will not hesitate to recommend and definitely use again. Mum was a little apprehensive but was so happy with her care, the carers all went over and above what we had expected.

Excellent service with caring from all the girls and management. We will be happy to recommend to others who need the service in the area and will use again ourselves when in the future it is needed.

After a fall I broke my wrist and I was in plaster for 6 weeks. During that time I could do very little for myself and especially as I live alone I needed help. So.....Sarah's Carers came to the rescue! I had a carer 5 mornings a week to help with personal care for 6 weeks. Without exception all the carers I had were lovely. They were cheerful, efficient, nothing was too much trouble. We had many laughs and shared lots of stories so they not only helped with my personal care but they helped with my mental health during that time. I really could not have managed without them and very much looked forward to their visits and I miss them now I am better! I am sure that their helpfulness and kindness had a big effect on my recovery. I cannot praise Sarah's Carers more highly and would recommended them highly.

Sarah's Carers supported Dad with morning and evening visits in his last few weeks before he sadly passed away. Dad's needs changed very quickly and Mum couldn't manage things on her own. Fortunately Sarah's Carers were able to put the necessary support in place quickly and efficiently. Communication was very good and the visit notes shared on the App were very useful. The carers themselves were friendly, capable and reliable and we couldn't have managed without them.

The team at Sarah's Carers cared for my Dad, in our home, for the last 6 months of his life. Initially, a team of 2-carers a day helped Dad with basic tasks, provided company, made him snacks, etc. As time progressed, 2 carers visited 3x daily to provide advanced care and in the final month, a live-in carer supported Dad and us, in our home. The carers we worked with provided an exceptional level of care to Dad and went above and beyond in their support of him and us. I would recommend them to anyone.

All of the staff at Sarah's Carers who helped mum were wonderful. Mum had complex needs due to her pain levels and the carers were always very gentle, patient and supportive. They treated mum with dignity and respect. Two members of staff in particular were very kind to mum and also to me when I needed some emotional support during difficult times. I highly recommend them.

In general a very good set of carers with some better than others.

When we were in dire need of help at very short notice Sarah's Carers came to the rescue and we could not be more grateful. They found a delightful night carer for us who went above and beyond to ensure our father's final days were as comfortable as possible. Thank you so much.

We have employed Sarah's Carers for almost one year, during which they have supplied us with a number of live-in carers to look after our formerly super-fit and alert 94-year-old mother. She suffered a serious stroke last year, leaving her with significantly reduced mobility and cognitive capacity. All the carers have been kind, caring and professional and some highly entertaining and truly outstanding, providing such companionship as to almost become members of the family! The support provided by the owner and her support staff has been exemplary, and we have had full confidence throughout the entire time. Our mother's recovery has substantially exceeded expectations and even now we still see further improvements in her overall condition. The kindness and encouragement shown by the carers have undoubtedly been a major positive influence. We would recommend Sarah's Carers to anyone who needs such support. They go that extra mile and then some! Thank you all at Sarah's Carers.

The whole set-up from the beginning, caring to do the care is exceptional. The office staff are so attentive and helpful. The girls that come to Dad are kind, caring, respectful, compassionate, punctual, polite and nothing is any problem. The communication app is fantastic for them and me. I can only praise all of 'Sarah's Carers'. Thank you.

The carers were skilful at changing subjects of discussion and steering her thoughts away from negative things. Always thinking about her immediate needs and letting family know of any concerns.

I cannot thank the service enough as it has made a real difference to my sense of well-being. Most commendable.

We can’t fault the professional way the office team deal with every eventuality (and there have been plenty!) or the wonderful carers who come in to care for Dad and would recommend Sarah’s Carers to anyone.

We find a vast majority of the carers most professional and excellent at their job. At times they seem to be let down by the office staff. Whilst being quite expensive generally they are reasonable value for money.

In all that time their staff have treated my wife with respect, care, kindness, dignity, and affection, giving her many happy moments and thereby giving me the time to be a husband and not a carer.

Sarah's Carers provide a carer each morning to help get my wife out of bed, washed and dressed. Until recently they came for an hour from 10:30 – but this week, following my six-month review, I agreed to increase this by half an hour each day to allow more time and to reduce stress for my wife, who has Alzheimer's Disease. The carers are all excellent and I can't praise them highly enough. There is one carer in particular, who has developed a good rapport with my wife and explains everything to her and why the actions are necessary. She has acted as a mentor to her colleagues to help them deal with my wife if she is having a bad day.

I just wanted to say a huge thank you for all you have done for my parents over the last few months. Mum and Dad absolutely loved your wonderful, caring and efficient staff enormously and looked forward to their visits.

You wouldn't get better!