We have found every aspect of dealing with Sarah's Carers to be excellentJohn C(Son of Client/Service User)
a very caring team, all are friendly and knowledgeableMartyn M(Son of Client/Service User)
Without exception, every carer provides a professional, reliable and cheerful service.Sue R(Daughter of Client/Service User)
We have found every aspect of dealing with Sarah's Carers to be excellentJohn C(Son of Client/Service User)
a very caring team, all are friendly and knowledgeableMartyn M(Son of Client/Service User)
Without exception, every carer provides a professional, reliable and cheerful service.Sue R(Daughter of Client/Service User)
Sarah's Carers is a local family run business based in Suffolk that offers clients access to 40 years experience in Care.
At Sarah's Carers the mission is clear:
- Deliver a service that exceeds and delights the customers expectations.
- Enhance the lives and well being of customers by providing a consistent quality service.
- Improve the communities they serve by empowering the customers to participate in and contribute those communities.
- The customers...
Care Provided by Sarah's Carers
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £37
- Weekly Live-in Care Fees: from £1,500
Contact Sarah's Carers to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
-
NHS (Contracted Provider) -
Good to Know
Owner
- Sarah's Carers
- Private Owned
Person in charge
- Sarah Seaman (Manager)
Sarah's Carers Reviews (31)
Sarah's Carers has a Review Score of 9.8 (9.754) out of 10, based on 14 reviews in the last 2 years.
Over all time Sarah's Carers has 31 reviews.
I cannot fault the team at Sarah's Carers. My terminally ill father was discharged from the hospital on a Friday afternoon with no care in place. Following a request from me for some immediate help, Sarah's Carers went out of their way to help. Over a very short period of time, my dad went from one visit a day to two, then three, and within a week, having a live-in carer in addition to the 3-times daily visits. Without exception, the carers have been kind, professional, gentle and caring and have looked after Dad exceptionally well. Dad was very ill after his hospital stay but regained some of his sparkles, and enjoyed the care and companionship provided by Sarah's Carers team. The office-based team also went above and beyond by advising me on funding for Dad's care. I wouldn't hesitate to recommend them to any family member looking for care for their loved one.
We asked Sarah's Carers to change from domiciliary care to live-in care for my elderly mother. We are absolutely delighted with the lady who has moved in. She has made a huge difference, taking Mum out for walks, chatting to her and giving her her social sparkle back. We couldn't be happier with the service provided.
We know it's a big step, for many reasons, to make that move from domiciliary care to live-in care, but we believe the value of 1:1 support in your own home and local environment outweighs any obstacles. Thank you for sharing your experience, as this will help others take that step. We are very...
We are delighted with the care provided by Sarah's Carers. The carers are very professional, prompt and thorough, but also extremely empathetic. The care app keeps me informed, as my mother lives some way from me, but it is always reassuring to have feedback and any potential issues flagged. The support provided by the carers has been invaluable.
Thank you for your feedback, which I will pass on to the care team. We are very pleased to have made a difference to your Mother and be providing peace of mind for yourself. The app is proving an invaluable tool for many families in a similar situation and definitely helps with communication...
Have been using Sarah's Carers since 25th June to attend to my partner. To be honest with you, I would be lost without them. They are friendly and efficient, and nothing is ever too much trouble. It's just nice to see a friendly face in the mornings. A big help getting my partner up, showered and dressed, which makes her feel so much better each morning.
Thank you very much for your feedback. I know the team enjoy being able to help both of you and to be making such a difference. I will pass on your feedback, and thank you very much for taking the time to let us know it is very much appreciated. Best wishes.
The ladies who have attended our home are first class and have cared for my wife for six months with beneficial results. Unquestionably outstanding.
It was a pleasure to be able to help and thank you for your kind comments. I will make sure the care team are aware. We hope you both manage to make the adjustments to live as positively as possible. Best wishes from the team.
The care my husband receives is excellent. Being a nurse lead group they have skin integrity at the top of their list, they listen to my husband’s needs and care for him accordingly. There is no rushing and if they go over the time they still make sure that everything is right. It has helped me tremendously over the past six years as they are here for me as well and I am safe in the knowledge that my husband is being looked after well, they are part of our family. I would highly recommend the company to anyone needing support for help around the house, company, and of course, personal care of which I can say has been much better than companies we used before having Sarah’s Carers.
Thank you very much for your comments and where has that six years gone. It has been a pleasure to help both of you through many life events and you have shared in some of our challenges when your support has been much appreciated. I know we all feel a strong bond with both of you. Best wishes, Sarah.
I was personally recommended Sarah's Carers by a neighbour of my father as care was required and fairly quickly as my father is registered blind and has dementia. From the first phone call into the office to the manager who then visited and set-up the care package, to the carrying out of the care all has gone smoothly. Now after 12 months I can say that the team have provided a very good and caring service. They do seem a very caring team, all are friendly and knowledgeable. They have also offered sensible advice. I have never had to deal with a person with the conditions that my father has but the team has and it comes through that they know what they are doing time and time again. Thank you. The team use an app that is updated after every visit and I can read how my father is and it is also used for messages for myself and it works both ways, I can also add messages myself which has proved very useful. I have no hesitation in recommending Sarah's Carers.
Thank you for your feedback, Martyn, and I have passed your comments on to the care team. I am pleased that you find the Family App beneficial, it is proving very useful for families to not only read what the care team have written but also, as you mention for sending us messages. Kind Regards.
Sarah's Carers have provided personal care for my 99-year-old mother for more than three years, enabling her to continue to live independently in her own home. Without exception, every carer provides a professional, reliable and cheerful service. As a family, we appreciate the peace of mind we have knowing Sarah's Carers will visit every morning.
Dear Sue, thank you on behalf of the team for your kind comments. They will all be pleased to know that their visits help give the whole family peace of mind. Your Mother's ability to retain her independence is very important to them. Kind regards, Sarah.
I would have no hesitation in recommending Sarah’s Carers, each and every one of the carers I meet are kind, understanding, nothing is too much trouble. A thoroughly excellent organisation.
Thank you, Richard, for your feedback. It has always been a pleasure to help you and we have shared many a laugh (I am smiling right now remembering one particular story) and I still value the constructive comments and support you gave in the early days of Sarah's Carers. I remember well the real...
We have found every aspect of dealing with Sarah's Carers to be excellent, from the friendly, efficient and professional care team right through to the administration. Life is a lot more manageable with the assistance they provide. Everyone involved with the organisation seems extremely helpful and their positive attitude towards everything is very impressive. I would recommend them to anyone looking for the care they provide.
Thank you very much for your feedback, we are all very passionate about the service we can provide for our clients and their families. We know that we come into the lives of people at a stressful time and anything we can do to help ease that is important. Kind regards, Sarah.
The carers are always happy and willing to do anything he needs help with. He looks forward to their daily visits.
Thank you Carol for your comments and we are very pleased as a team to be able to help your Father stay independent and in his own home. It's great for them to know he looks forward to their visits. Kind regards, Sarah.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 August 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
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