Surrey Quality Care Services Ltd

Unit A3, Smallmead House, Smallmead, Horley RH6 9LW
Review Us
6 Reviews
  • Surrey Quality Care Services Ltd, Horley
Surrey Quality Care provides older people with the support they need to stay independent, safe and comfortable in their own homes. They offer person-centred care that aims to enrich the life of each client and provide peace of mind for client's loved ones.

Services include personal care, visiting care, domestic care and companionship. Care plans are tailored to each client's needs, goals and choices.

Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £20

Our prices are set with reference to the individual needs of clients. It will therefore be helpful to both parties if you contact the office for a quote that will be specific to the care needs of your loved ones.
Please contact the office for queries relating to the cost of care.

These prices are only a guideline, please contact Surrey Quality Care Services Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Emms Ventures Ltd

Person in charge

  • Chinedum Emmanuel (Care manager)

Surrey Quality Care Services Ltd Reviews (6)

Over all time Surrey Quality Care Services Ltd has 6 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 1

Date Published

6
0
0
0
6
Overall Experience  Overall Experience 5.0 out of 5

Surrey Quality Care is the only agency I have ever used for my daughter and have no regrets whatsoever because the carers are like family. My daughter loves them, and she is treated with the utmost respect and love, which is nothing more than is requested or expected. I am very happy with the quality
of care my daughter receives. Well done, girls. Continue doing what you're doing. Thumbs up!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The carers are very caring and supportive. They put my mind at ease, and the management always listens to my concerns and queries and acts upon them in a timely manner. Overall, the agency puts the needs of its clients into consideration before any other thing.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

After nearly 4.5 months in the hospital, with O.C.D. stress, anxiety and heart condition etc. To get my weight back on. From under a 7-stone skeleton to a better weight limit. Also, try to rebuild my mental state at a foundation for a month straight after that.
It took me a couple of weeks to settle
in with the team. I really then started to notice how kind, helpful, understanding, supportive the carers were etc. Getting back to cooking my own meals, washing in the sink first because of my bad balance (2 walking sticks) then the shower after a few weeks. It's taking a bit of time, but I have got further than I would of, than if I was on my own, learning to trust myself more etc. Still a bit hesitant leaving my flat on my own etc. I am getting there. It's nice to eat home-cooked food now instead of tasteless microwave meals. I would recommend them to anyone for long/short-term care. 100%.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 1.0 out of 5

Absolutely awful... unprofessional, untrained. Don’t remove gloves after personal care and before preparing food. Don’t read care plans. Forget to document important information, ie. that they injure clients.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

All the carers are very kind and thoughtful and attend to my needs. They always treat me with dignity and always find time to chat. Overall, I am very happy with the care provided.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

It was a bit difficult at first, but after that, it has worked out very well. We have been very satisfied with all the staff and sorry to leave them. We would rather have stayed with this company.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Nov 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Surrey Quality Care Services Ltd

What Type of Services does Surrey Quality Care Services Ltd offer?

Surrey Quality Care Services Ltd offers Home Care.

How many Carers does Surrey Quality Care Services Ltd employ?

Surrey Quality Care Services Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Surrey Quality Care Services Ltd to verify any information. View our terms and conditions. Surrey Quality Care Services Ltd has an Enhanced Service - more info.