Surrey Quality Care Services Ltd Reviews (6)
Over all time Surrey Quality Care Services Ltd has 6 reviews.
Review from A A (Mother of Client) published on 13 June 2023
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Surrey Quality Care is the only agency I have ever used for my daughter and have no regrets whatsoever because the carers are like family. My daughter loves them, and she is treated with the utmost respect and love, which is nothing more than is requested or expected. I am very happy with the quality
of care my daughter receives. Well done, girls. Continue doing what you're doing. Thumbs up!
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Review from B G (Client) published on 24 May 2023
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers are very caring and supportive. They put my mind at ease, and the management always listens to my concerns and queries and acts upon them in a timely manner. Overall, the agency puts the needs of its clients into consideration before any other thing.
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Review from Trevor J (Client) published on 23 May 2023
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After nearly 4.5 months in the hospital, with O.C.D. stress, anxiety and heart condition etc. To get my weight back on. From under a 7-stone skeleton to a better weight limit. Also, try to rebuild my mental state at a foundation for a month straight after that.
It took me a couple of weeks to settle
It took me a couple of weeks to settle
in with the team. I really then started to notice how kind, helpful, understanding, supportive the carers were etc. Getting back to cooking my own meals, washing in the sink first because of my bad balance (2 walking sticks) then the shower after a few weeks. It's taking a bit of time, but I have got further than I would of, than if I was on my own, learning to trust myself more etc. Still a bit hesitant leaving my flat on my own etc. I am getting there. It's nice to eat home-cooked food now instead of tasteless microwave meals. I would recommend them to anyone for long/short-term care. 100%.
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Review from Linda R (Sister of Client) published on 19 May 2023
Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Absolutely awful... unprofessional, untrained. Don’t remove gloves after personal care and before preparing food. Don’t read care plans. Forget to document important information, ie. that they injure clients.
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Review from Audrey A (Daughter of Client) published on 16 May 2022
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the carers are very kind and thoughtful and attend to my needs. They always treat me with dignity and always find time to chat. Overall, I am very happy with the care provided.
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Review from Judith H (Client) published on 26 April 2022
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It was a bit difficult at first, but after that, it has worked out very well. We have been very satisfied with all the staff and sorry to leave them. We would rather have stayed with this company.
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