Total Care Options Ltd

Unit 4 Blenheim Court, Peppercorn Close, Peterborough PE1 2DU
Review Us
7.0 3 Reviews
  • Total Care Options Ltd, Peterborough
Total Care Options Ltd is a growing UK care provider based in Peterborough.

The team offer person-centred home care, live-in care, supported living and complex care services to people in their own homes. The organisation's continuing aim is to provide a professional and efficient service that meets all of its service users' requirements.
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Care Provided by Total Care Options Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Varies depending on the type of care provided.

Contact Total Care Options Ltd to get a personalised quote.

Contact Total Care Options Ltd to get a personalised quote.

Good to Know

Owner

  • Total Care Options Ltd
  • Privately Owned

Person in Charge

  • Kiliana Chibanda (Manager)

Total Care Options Ltd Reviews (3)

7.0

Total Care Options Ltd has a Review Score of 7.0 (7.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Total Care Options Ltd has 3 reviews.

Overall Experience
  • 2
  • 1
  • 0
  • 0
  • 0
Date Published
  • 3
  • 1
  • 1
  • 1
  • 2
Reviewer Connection to Total Care Options Ltd
  • 2
  • 1
Total of 3, showing 1-3
Review from J B (Daughter of Client) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall we are happy with the care my dad has recieved over the last few years. Care is now provided for my mum also. This enabling them to be togethering their own home. A few little blips now and then always seem to get sorted out. For myself, there are a few things which could be improved. If carers
are entering the property with muddy shoes, please could the be cleaned up. Please can mum be dressed in appropriate clothing for the weather. Also could messages and notes be left regarding low supple of pads, cleaning fluids etc. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Robert W (Son of Client) published on 21 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with level of care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sally W (Daughter of Client) published on 26 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team were excellent and friendly and provided the high level of care Mum needed.
They were on time, polite and full of smiles, making her day!
The app provided detailed information for the family to work with and understand.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.0 (7.000)

Overview of Review Score

The Review Score of 7.0 (7.000) out of 10 for Total Care Options Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.000 for Total Care Options Ltd is calculated as follows: ( (1 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 6 Ratings = 4
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Total Care Options Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Apr 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Total Care Options Ltd

What Type of Services does Total Care Options Ltd offer?

Total Care Options Ltd offers Home Care.

How many Carers does Total Care Options Ltd employ?

Total Care Options Ltd employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Total Care Options Ltd to verify any information. View our terms and conditions. Total Care Options Ltd has an Enhanced Service - more info.