Eniola Care

Grove House, Rampersad Road, Haywards Heath RH17 7RF
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9.2 8 Reviews
  • Eniola Care, Haywards Heath
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Home Care Providers belonging to Trinity Homecare - Sussex
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £12

These prices are only a guideline, please contact Eniola Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Eniola Care Ltd

Person in charge

  • Jide Oni (Care Manager)
Are you the Owner/Manager of Eniola Care? View your Advertising Options

Eniola Care Reviews (8)

9.2

Eniola Care has a Review Score of 9.2 (9.204) out of 10, based on 5 reviews in the last 2 years.
Over all time Eniola Care has 8 reviews.

Overall Experience
  • 5
  • 3
  • 0
  • 0
  • 0
Date Published
  • 8
  • 0
  • 3
  • 5
  • 3
Reviewer Connection to Eniola Care
  • 3
  • 2
  • 1
  • 1
  • 1
Total of 8, showing 1-8
Review from E H (Daughter of Client) published on 8 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Eniola Care are always friendly and reliable. The carers support my mother with personal care, preparing meals, assist with medication and household chores. They also keep me informed about any changes or concerns about my mums health and let me know when medication is running low. We are
very pleased with the service they provide as living some distance away it is reassuring to know that she is in such good hands.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Linzi A (Client) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found that Eniola Care is much better than most. They are always willing to help/advise with anything, nothing is too much trouble. Plus they always let me know if they are delayed or stuck in traffic.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Richard C (Son of Client) published on 17 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers are polite and attentive doing their very best to meet the needs of my mother. She really appreciates the time that they take to interact with her as a person rather than just someone who needs care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S A (Husband of Client) published on 7 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Eniola Care were able to provide the required service at short notice and was very attentive and effective in providing my wife's care at all levels of staff.
All members of staff we met were polite, friendly, and efficiently carried out the care tasks as required without any problems, plus other minor
household jobs etc.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Esther S (Client) published on 27 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Eniola Care is the best when it comes to offering care services. All staff and management are caring and offer the best services there is. I highly recommend it for all your care services to your loved ones.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sandra H (Wife of Client) published on 30 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff who came to support my husband were kind and considerate as well as efficient in taking care of his personal needs. They also constantly reassured him when he found it difficult to accept that he was not able to look after himself.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Thandekile Patience S (Daughter of Client) published on 23 December 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
The Care Support Workers have been so good to my mum. They have shown empathy and caring. The owner of the company is great. Very supportive to us as a family. She has been there for us as service users and supportive of her carers.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Bridget K (Client) published on 18 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with the carer - she was just perfect for my needs. Kind and considerate. Would book again without hesitation.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.2 (9.204)

Overview of Review Score

The Review Score of 9.2 (9.204) out of 10 for Eniola Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.704 for Eniola Care is calculated as follows: ( (19 Excellents x 5) + (8 Goods x 4) ) ÷ 27 Ratings = 4.704
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Eniola Care is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jan 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Eniola Care

What Type of Services does Eniola Care offer?

Eniola Care offers Home Care.

How many Carers does Eniola Care employ?

Eniola Care employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Eniola Care to verify any information. View our terms and conditions. Eniola Care has an Basic Service - more info.