Acts Health Care Ltd

Suite 2.2, Litchurch Plaza, Litchurch Lane, Derby DE24 8AA
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9.3 4 Reviews
  • Acts Health Care Ltd, Derby
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Funding & Fees

  • Hourly Visiting Care Fees: from £21.50

These prices are only a guideline, please contact Acts Health Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Acts Health Care Ltd

Person in charge

  • Adwoa Anakwa (Manager)
Are you the Owner/Manager of Acts Health Care Ltd? View your Advertising Options

Acts Health Care Ltd Reviews (4)

9.3

Acts Health Care Ltd has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time Acts Health Care Ltd has 4 reviews.

Overall Experience
  • 4
  • 0
  • 0
  • 0
  • 0
Date Published
  • 4
  • 1
  • 3
  • 4
  • 0
Reviewer Connection to Acts Health Care Ltd
  • 4
Total of 4, showing 1-4
Review from Jill G (Daughter of Client) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thanks goes to the Manager, and her care team. They looked after my mother from January 2025 to her passing in July.


Overall Acts Healthcare were very caring, they adapted their hours to fit in with Mum's needs.
They were always available to speak to on the phone/e mail/text. The App was good once

it was activated correctly.
Mum enjoyed their company and was happy to rely on them for her care. She chose to stay at home for her end of life rather than go into a home - a testament to the care that she was receiving.
Reply from Adwoa Anakwa, Registered Manager at Acts Health Care Ltd

Thank you for your kind words. We enjoyed working with your mum and the family. May she continue to rest peacefully in the Lord.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S R (Daughter of Client) published on 19 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Acts Health Care provide marvellous care for both my parents. The carer is always prompt and works efficiently. My parents really appreciate, as do I, what the carer does for them. She recently gave very appropriate advice regarding a fall my father sustained. I am very impressed with this company.
Reply from Adwoa Anakwa, Registered Manager at Acts Health Care Ltd

Thank you for appreciating the support we provide for your parents.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Karen Y (Daughter of Client) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Acts Health Care company have been in contact with me constantly within the past few months regarding my mum's care, they have reviewed her case and taken action when necessary. At the moment I can't fault them. My mother has got used to her carers and relies on them to take care of her. My mum has
connected with her carers and trusts them.
No concerns at all regarding trust issues.
Reply from Adwoa Anakwa, Registered Manager at Acts Health Care Ltd

Thank you for your continued trust in us and appreciating the support we provide.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L P (Daughter of Client) published on 13 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers turn up on time and do what we have asked them to do nothing is too much trouble. Help with cleaning like hoovering, taking mum out for walks or to different groups helps to make food washing pots.
Reply from Adwoa Anakwa, Registered Manager at Acts Health Care Ltd

Thank you for appreciating what we do for your mum. We will continue to do our best.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Acts Health Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Acts Health Care Ltd is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Acts Health Care Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Acts Health Care Ltd

What Type of Services does Acts Health Care Ltd offer?

Acts Health Care Ltd offers Home Care.

How many Carers does Acts Health Care Ltd employ?

Acts Health Care Ltd employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Acts Health Care Ltd to verify any information. View our terms and conditions. Acts Health Care Ltd has an Basic Service - more info.