Helping Hands Home Care (Torquay)

We have been using Helping Hands for almost a year, but in April my mother had to go into hospital where she remained for over 4 weeks.
When I was notified of mum's intended hospital discharge date I phoned Helping Hands and they organised for care to resume within a very short time span. I have also had to request additional care at fairly short notice, but this has all been arranged for me.
The fact that arrangements are very flexible and I can have additional care as and when needed (so long as reasonable notice is given) is vitally important to me as mum's carer.
Everyone I have dealt with has been very professional and considerate and a great deal of effort is put into meeting our needs, for which I am very pleased and grateful.

I have already recommended the company to a friend, who has also now become a client.

My mum has Alzheimer’s and diabetes. She still lives at home on her own at the moment.
She needs carers to prepare all meals which need to be to her taste and diabetic friendly. Her carers do her shopping, take her to appointments, prompt with personal care and most of all be a friend to chat to and play scrabble with.
When not under Covid restrictions her carers also take her out for short walks and local visits to shops and cafes etc.
I have just had my first proper visit with my mum for a year.
I am so pleased with the care my mum is provided, she has regular carers so that Mum knows them and they get to know her.
Her carers are lovely, I met two of them this week. They have a very good and friendly rapport with Mum, she enjoys a good giggle!
They have been able to keep Mum's health stable and keep her in her own home, I am sure without their regular visits Mum would be in a nursing home by now.

I am very grateful to Helping Hands and would highly recommend them.