Best Care Liverpool Ltd specialises in providing a high quality of care to vulnerable adults.
Caring, empathetic, able care assistants provide personal care, assistance with washing and dressing, meal preparation, support to go out on social visits or anything else clients may need. Always ensuring respect are dignity are of paramount importance.
Best Care Liverpool's clients' needs and wishes are assessed and planned for, always ensure they are given the...
Best Care Liverpool Ltd specialises in providing a high quality of care to vulnerable adults.
Caring, empathetic, able care assistants provide personal care, assistance with washing and dressing, meal preparation, support to go out on social visits or anything else clients may need. Always ensuring respect are dignity are of paramount importance.
Best Care Liverpool's clients' needs and wishes are assessed and planned for, always ensure they are given the best level of care they can provide.
Staff take time to get to know clients well, building a rapport with clients gaining knowledgeable about individuals' needs and how they are to be met.
Care Provided by Best Care Liverpool Ltd
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £24
Contact Best Care Liverpool Ltd to get a personalised quote:
Our fees range depending on the length of the calls that are required. The fees can be discussed at the initial enquiry stage. We believe that our fees are in line with other service providers in our local area. We can deliver 15 minute calls through to 1 hour calls and including shopping calls as per the request or more if required. Calls can be once a day or up to four times a day or more depending on the needs of the individual requirement
The price(s) shown are provided by the agency. Contact Best Care Liverpool Ltd for full pricing details and T&Cs.
Best Care Liverpool Ltd has a Review Score of 8.9 (8.861) out of 10, based on 6 reviews in the last 2 years. Over all time Best Care Liverpool Ltd has 36 reviews.
Review from Jenny W (Wife of Client) published on 18 September 2026 Submitted via Website•
Overall Experience
This company are superb. They are caring for my husband who is unable to get around by himself. They treat him with care and dignity and understand when he is having a bad day so they change their routine to suit whatever day he is having.
The team of carers that he has got are all fab and...
This company are superb. They are caring for my husband who is unable to get around by himself. They treat him with care and dignity and understand when he is having a bad day so they change their routine to suit whatever day he is having.
The team of carers that he has got are all fab and they all brighten not just my husband's day but mine as well as they have the personal touch and take the time to get to know us and are always ready to help with anything that may arise.
I highly recommend Best Care Liverpool for their service and staff
Thank You all for everything that you do
↩Reply from Primrose Matsega, Managing Director at Best Care Liverpool Ltd
Thank you so much for taking the time to leave such a thoughtful review.
It means so much to our entire team to hear that the care and support we provide is making a positive difference to both you and your husband. Providing care with dignity, compassion and understanding is at the heart of...
Thank you so much for taking the time to leave such a thoughtful review.
It means so much to our entire team to hear that the care and support we provide is making a positive difference to both you and your husband. Providing care with dignity, compassion and understanding is at the heart of everything we do, and we believe that taking the time to truly get to know the people and families we support is incredibly important.
We will be sure to share your lovely words with the carers who support your husband. We know they will be delighted to hear the difference they are making to you both.
Thank you for placing your trust in Best Care Liverpool and for your kind recommendation. It is a privilege to support you and your family.
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Review from J L (Son of Client) published on 26 February 2026 Submitted via Website•
Overall Experience
Worst service ever carers turn up outside of property sit in car for 15-20 minutes then go Inside see to patient for 5-10 minutes then leave (supposed to stay with patient for minimum of 1/2 hour ) they do not wash patient properly just a quick rub with damp cloth ADVISE patient to soil themselves...
Worst service ever carers turn up outside of property sit in car for 15-20 minutes then go Inside see to patient for 5-10 minutes then leave (supposed to stay with patient for minimum of 1/2 hour ) they do not wash patient properly just a quick rub with damp cloth ADVISE patient to soil themselves they don't clean anywhere in their home and when there is 2 of them they speak loudly in their native language which makes patient uncomfortable and called themselves best care absolutely joke disgusting company
↩Reply from Primrose Matsega, Managing Director at Best Care Liverpool Ltd
Thank you for taking the time to submit a review, we are very disappointed that you are/were unhappy with the service we provide, and do not tolerate this type of behaviour. We would appreciate you getting in touch with further details of this so we can investigate further.
Please can you email info@bestcareliverpool.co.uk so we can urgently look into this incident.
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Review from M M (Client / Service User) published on 19 May 2025 Submitted via Website•
Overall Experience
I have been with this care agency for nearly two years now and I have never been more grateful for all there help and support from all these staff members they are wonderful people who really care about me as a person I look forward to them coming to me as they always make me smile and feel well...
I have been with this care agency for nearly two years now and I have never been more grateful for all there help and support from all these staff members they are wonderful people who really care about me as a person I look forward to them coming to me as they always make me smile and feel well looked after I regard them as my extended family and I can't praise them enough
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Review from Sandra N (Wife of Client) published on 31 March 2025 Submitted via Website•
Overall Experience
Can't express enough how professional and excellent staff the company employ would recommend the company to any one they come in my home I feel so safe and secure for my husbands care from this excellent care company wouldn't use any other I would like to say a big thankyou to all the team at best...
Can't express enough how professional and excellent staff the company employ would recommend the company to any one they come in my home I feel so safe and secure for my husbands care from this excellent care company wouldn't use any other I would like to say a big thankyou to all the team at best care
↩Reply from Alec, Marketing Manager at Best Care Liverpool Ltd
Thank you so much for your kind words and heartfelt feedback. We're truly grateful for your trust in our team and so pleased to hear that you feel safe and supported in our care. It means the world to us to know we're making a positive difference. We'll be sure to pass your thanks on to the whole team at BestCare theyll be thrilled!
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Review from K C (Mother of Client) published on 23 December 2024 Submitted via Website•
Overall Experience
Can't thank this company enough, they helped me out from a very tricky situation at such short notice (only a couple of hours) enabling my elderly parents and especially my mum (who has late stage dementia) to remain at home.
The carers are lovely and the admin side was done very...
Can't thank this company enough, they helped me out from a very tricky situation at such short notice (only a couple of hours) enabling my elderly parents and especially my mum (who has late stage dementia) to remain at home. The carers are lovely and the admin side was done very professionally. We are on our third week of 24/7 care as we don't trust social services, it is self-funded, and it's not cheap but it's a lot cheaper than other care companies, some of which I am still awaiting a reply from.
I highly recommend.
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Review from Cath S (Daughter of Client) published on 8 November 2024 Submitted via Website•
Overall Experience
My family started using Best Care as my mum had Alzheimer's and she nor my family wanted to put her in a home as she was very scared of them. I truly cannot recommend this company highly enough, they were the smiliest, most caring carers I have ever known, there was a language barrier but just a...
My family started using Best Care as my mum had Alzheimer's and she nor my family wanted to put her in a home as she was very scared of them. I truly cannot recommend this company highly enough, they were the smiliest, most caring carers I have ever known, there was a language barrier but just a simple thing as leaving a writing pad if Mum could not understand them, that was the only downside we found but even then, their bubbly, happy selves, it did not matter. We had this company for nearly a year and I could not fault them, always on time, if asked to change times they did it almost immediately, if the odd time running late, they would ring and let you know, the care plan was also so infornative and you could just log in and see what Mum had eaten etc.
Truly, 100%, I would recommend this company, thank you Best Care, you truly were best care. Sadly, my mum died at home but that would never have happened if it was not for their help.
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Review from Donna P (Daughter of Client) published on 4 July 2024 Submitted via Website•
Overall Experience
Just like to say my father has had Best Care carers since September 2023, can not fault them, they provide great care to my father and would recommend them to all. The whole experience has been fantastic, all staff are professional and caring, five stars.
Just like to say my father has had Best Care carers since September 2023, can not fault them, they provide great care to my father and would recommend them to all. The whole experience has been fantastic, all staff are professional and caring, five stars.
↩Reply from Primrose Matsega, Managing Director at Best Care Liverpool Ltd
Thank you very much for the five-star review. We are happy to give our best service any time and I will share this with our lovely carers. Thank you once again.
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Review from D L (Client / Service User) published on 28 May 2024 Submitted via Website•
Overall Experience
My carers are great, the only thing is they move them constantly, they should stay in the same area as a service user. We get used to the same carers treating me with care and dignity, they should not be moved to different places.
My carers are great, the only thing is they move them constantly, they should stay in the same area as a service user. We get used to the same carers treating me with care and dignity, they should not be moved to different places.
↩Reply from Primrose Matsega, Managing Director at Best Care Liverpool Ltd
Thank you so much for your incredibly kind and positive review on homecare.co.uk! We are absolutely thrilled to hear about your wonderful experience with our home care services. It warms our hearts to know that we have been able to make a positive impact on your life and the lives of your loved...
Thank you so much for your incredibly kind and positive review on homecare.co.uk! We are absolutely thrilled to hear about your wonderful experience with our home care services. It warms our hearts to know that we have been able to make a positive impact on your life and the lives of your loved ones. Our team is dedicated to providing the highest level of care and support and your feedback serves as a great motivation for all of us. We believe that every individual deserves the best care possible and we are delighted that we could meet your expectations. Please know that we are always here for you and your family, ready to assist in any way we can. Your trust in us is greatly appreciated and we look forward to continuing to provide top-notch care and support in the future. If you ever need anything or have any questions, please don't hesitate to reach out. Once again, thank you for taking the time to share your positive experience. It means the world to us.
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Review from Elizabeth M (Sister of Client) published on 16 May 2024 Submitted via Website•
Overall Experience
Extremely pleased with all the care given. Always arrive on time, very pleasant, patient, and caring. Always maintain my brother's privacy and dignity and treat him with respect at all times. Always cheerful and courteous.
Extremely pleased with all the care given. Always arrive on time, very pleasant, patient, and caring. Always maintain my brother's privacy and dignity and treat him with respect at all times. Always cheerful and courteous.
↩Reply from Primrose Matsega, Managing Director at Best Care Liverpool Ltd
Thank you very much for giving us a 5-star review. We are always here to help with your requirements. If anything feel free to reach us for further service.
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Review from Elaine L (Wife of Client) published on 1 May 2024 Submitted via Website•
Overall Experience
Our carers arrive at the same time every day (unless there was a previous emergency). They take my advice on the best way to help my husband. They are always polite and respectful of our wishes and adapt quickly to new regimes.
The office staff always try to accommodate extra visits if needed....
Our carers arrive at the same time every day (unless there was a previous emergency). They take my advice on the best way to help my husband. They are always polite and respectful of our wishes and adapt quickly to new regimes.
The office staff always try to accommodate extra visits if needed. They carry out the care with respect of persons in a quiet, efficient but caring manner.
↩Reply from Primrose Matsega, Managing Director at Best Care Liverpool Ltd
Thank you so much for your kind words and the five-star review! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority and we look forward to serving you again in the future.
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Review from Marie H (Wife of Client) published on 29 April 2024 Submitted via Website•
Overall Experience
The members of staff from Best Care Liverpool, who provide my husband’s care, are truly caring, polite and always professional, despite my husband’s sometimes aggressive and abusive behaviour, they treat him with patience and dignity. They are compassionate and understanding of his mood swings....
The members of staff from Best Care Liverpool, who provide my husband’s care, are truly caring, polite and always professional, despite my husband’s sometimes aggressive and abusive behaviour, they treat him with patience and dignity. They are compassionate and understanding of his mood swings. They use various distraction techniques to calm and reassure him.
They are always cheery and interested in our daily plans. My husband is involved as much as he is able. He enjoys a bit of banter revolving mainly around food and drink, his favourite subjects. They always leave him comfortable and well cared for, things he needs close to hand before wishing us both a cheery goodbye. A well-deserved five-star rating.
↩Reply from Primrose Matsega, Managing Director at Best Care Liverpool Ltd
Thank you so much for taking the time to share your experience with Best Care Liverpool. We are thrilled to hear such kind words about our staff members and the care they provide to your husband. Our team strives to create a warm and supportive environment for all our clients, even in challenging...
Thank you so much for taking the time to share your experience with Best Care Liverpool. We are thrilled to hear such kind words about our staff members and the care they provide to your husband. Our team strives to create a warm and supportive environment for all our clients, even in challenging situations. We greatly appreciate your acknowledgement of their professionalism, patience and dedication to treating your husband with dignity and respect. We value your feedback immensely and we'll continue to do our best to provide the highest standard of care possible.
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No Rating
Review from Lian T (Granddaughter of Client) published on 26 April 2024 Submitted via Website•
Overall Experience
We adore many of the lovely carers who come out to help my nan. Especially two carers in particular. These two wonderful people always treat my nan with the utmost care and respect. I feel that they both genuinely care about her well-being and will go out of their way to ensure she is well looked...
We adore many of the lovely carers who come out to help my nan. Especially two carers in particular. These two wonderful people always treat my nan with the utmost care and respect. I feel that they both genuinely care about her well-being and will go out of their way to ensure she is well looked after and happy. Their communication with the family is second to none. They are fantastic at their job and I feel so lucky that they care for my nan. Their service is outstanding all of the time! The only issue I have had is that sometimes the care from some of the other carers is inconsistent. Some do not take the time or put in the effort to get to know my nan or to learn ways to deal with her, i.e. try to get her to eat/drink or are quite inattentive towards her. Which is a real shame.
A member of staff in the office is very responsive and will always try to accommodate requests/changes/concerns etc.
↩Reply from Primrose Matsega, Managing Director at Best Care Liverpool Ltd
Thank you very much for your genuine and honest feedback. We will look into your concern. Appropriate and looking forward to best care all the times.
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Review from S W (Son of Client) published on 23 April 2024 Submitted via Website•
Overall Experience
We are very pleased with the service your carers provide for my mother. Carers are always on time and never miss a visit which is great piece of mind for us. They always let me know of any barriers that may impact on the care they provide for Mum, e.g. when medication or consumables are due to run...
We are very pleased with the service your carers provide for my mother. Carers are always on time and never miss a visit which is great piece of mind for us. They always let me know of any barriers that may impact on the care they provide for Mum, e.g. when medication or consumables are due to run out or suggestions on how we can help to improve Mum's quality of life.
↩Reply from Primrose Matsega, Managing Director at Best Care Liverpool Ltd
Thank you for sharing such a positive review of our staff at Best Care Liverpool. We are thrilled to hear that you are very satisfied and happy with the service provided. We will continue to do our best to provide the best care to our service users.
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Review from Cheryl P (Daughter of Client) published on 23 April 2024 Submitted via Website•
Overall Experience
The service provided by Best Care Liverpool has been a real lifeline for my mum and our family. We’ve had a few hiccups along the way as this was the first care arrangement we’ve needed and as a family, we were all learning what this meant in reality but fortunately, both the carers and the...
The service provided by Best Care Liverpool has been a real lifeline for my mum and our family. We’ve had a few hiccups along the way as this was the first care arrangement we’ve needed and as a family, we were all learning what this meant in reality but fortunately, both the carers and the managers are receptive to feedback and have worked with us to ensure Mum is given care relevant to her changing needs and are mindful of ensuring Mum is treated with dignity and care - which is so important to us all. Mum particularly likes that a couple of the carers like to chat as much as she does as this can be the highlight of her day. I’d have no hesitation recommending this team to others looking to support a loved one.
↩Reply from Primrose Matsega, Managing Director at Best Care Liverpool Ltd
Thank you so much for taking the time to share your experience with Best Care Liverpool. We appreciate your understanding as we navigated through the initial hiccups in the care arrangement. Feedback from our clients and their families is incredibly important to us and we are glad to hear that both...
Thank you so much for taking the time to share your experience with Best Care Liverpool. We appreciate your understanding as we navigated through the initial hiccups in the care arrangement. Feedback from our clients and their families is incredibly important to us and we are glad to hear that both our carers and managers have been receptive and proactive in addressing any issues to ensure that your mum receives the care she needs while being treated with the dignity and respect she deserves.
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Review from S D (Cousin of Client) published on 22 April 2024 Submitted via Website•
Overall Experience
The staff are excellent. Apart from their necessary duties, they take the time to get to know the service users and their individual needs, both mentally and physically are identified and catered for with love, care and enthusiasm.
Very satisfied and happy!
The staff are excellent. Apart from their necessary duties, they take the time to get to know the service users and their individual needs, both mentally and physically are identified and catered for with love, care and enthusiasm.
Very satisfied and happy!
↩Reply from Primrose Matsega, Managing Director at Best Care Liverpool Ltd
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with the service provided by Best Care Liverpool. Your feedback is important to us and we appreciate your kind words.
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Review from T O (Son of Client) published on 22 April 2024 Submitted via Website•
Overall Experience
I am happy with the work of the carers, they all do a good job looking after my mum, apart from a couple a while back who said they couldn't take mum in from the TV room to the living room because they weren't insured.
I am happy with the work of the carers, they all do a good job looking after my mum, apart from a couple a while back who said they couldn't take mum in from the TV room to the living room because they weren't insured.
↩Reply from Primrose Matsega, Managing Director at Best Care Liverpool Ltd
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with the service provided by Best Care Liverpool. Your feedback is important to us and we appreciate your kind words.
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Review from Elaine M (Client / Service User) published on 25 September 2023 Submitted via Website•
Overall Experience
My partner is cared for by St Helens Best Care Liverpool. He has a great team looking after him but today they outdid themselves. Today as a family, we celebrated our grandson's 25th birthday, who had sadly passed away. I needed my partner to be put in his wheelchair for a dove release. They...
My partner is cared for by St Helens Best Care Liverpool. He has a great team looking after him but today they outdid themselves. Today as a family, we celebrated our grandson's 25th birthday, who had sadly passed away. I needed my partner to be put in his wheelchair for a dove release. They arranged for the carers to call out of their time to do this for us, putting themselves out to help so now I would like to personally thank them for making this day special. Best Care Liverpool, you should be so proud of your carers because I know they are second to none. Thank you once again.
↩Reply from Primrose Matsega, Managing Director at Best Care Liverpool Ltd
Thank you so much for your incredibly kind and positive review on homecare.co.uk! We are absolutely thrilled to hear about your wonderful experience with our home care services. It warms our hearts to know that we have been able to make a positive impact on your life and the lives of your loved...
Thank you so much for your incredibly kind and positive review on homecare.co.uk! We are absolutely thrilled to hear about your wonderful experience with our home care services. It warms our hearts to know that we have been able to make a positive impact on your life and the lives of your loved ones. Our team is dedicated to providing the highest level of care and support, and your feedback serves as a great motivation for all of us. We believe that every individual deserves the best care possible, and we are delighted that we could meet your expectations. Please know that we are always here for you and your family, ready to assist in any way we can. Your trust in us is greatly appreciated, and we look forward to continuing to provide top-notch care and support in the future. If you ever need anything or have any questions, please don't hesitate to reach out. Once again, thank you for taking the time to share your positive experience.
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Review from Janis K (Son of Client) published on 12 September 2023 Submitted via Website•
Overall Experience
Best Care Liverpool is 100 per cent. All the care people that come are amazing, always pleasant, 100 per cent dedicated to their job. They are all so amazing. They are always happy lads and take their job with great joy - never had anyone like this care - brilliant service.
Best Care Liverpool is 100 per cent. All the care people that come are amazing, always pleasant, 100 per cent dedicated to their job. They are all so amazing. They are always happy lads and take their job with great joy - never had anyone like this care - brilliant service.
↩Reply from Primrose Matsega, Managing Director at Best Care Liverpool Ltd
Thank you so much for your incredibly kind and positive review on homecare.co.uk! We are absolutely thrilled to hear about your wonderful experience with our home care services. It warms our hearts to know that we have been able to make a positive impact on your life and the lives of your loved...
Thank you so much for your incredibly kind and positive review on homecare.co.uk! We are absolutely thrilled to hear about your wonderful experience with our home care services. It warms our hearts to know that we have been able to make a positive impact on your life and the lives of your loved ones. Our team is dedicated to providing the highest level of care and support, and your feedback serves as a great motivation for all of us. We believe that every individual deserves the best care possible, and we are delighted that we could meet your expectations. Please know that we are always here for you and your family, ready to assist in any way we can. Your trust in us is greatly appreciated, and we look forward to continuing to provide top-notch care and support in the future. If you ever need anything or have any questions, please don't hesitate to reach out. Once again, thank you for taking the time to share your positive experience.
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Review from Derek B (Client / Service User) published on 8 September 2023 Submitted via Website•
Overall Experience
Hi,
I have been using Best Care staff now since May 2023 and I have been impressed with the care provided. The staff are polite and friendly, I have a good rapport with the staff that take care of me, we enjoy their company as well as their expertise in caring for me. I highly recommend Best Care...
Hi,
I have been using Best Care staff now since May 2023 and I have been impressed with the care provided. The staff are polite and friendly, I have a good rapport with the staff that take care of me, we enjoy their company as well as their expertise in caring for me. I highly recommend Best Care to anybody who needs first-class care with an emphasis on excellence in the care of anyone.
↩Reply from Primrose Matsega, Managing Director at Best Care Liverpool Ltd
Thank you so much for your incredibly kind and positive review on homecare.co.uk! We are absolutely thrilled to hear about your wonderful experience with our home care services. It warms our hearts to know that we have been able to make a positive impact on your life and the lives of your loved...
Thank you so much for your incredibly kind and positive review on homecare.co.uk! We are absolutely thrilled to hear about your wonderful experience with our home care services. It warms our hearts to know that we have been able to make a positive impact on your life and the lives of your loved ones. Our team is dedicated to providing the highest level of care and support and your feedback serves as a great motivation for all of us. We believe that every individual deserves the best care possible and we are delighted that we could meet your expectations. Please know that we are always here for you and your family, ready to assist in any way we can. Your trust in us is greatly appreciated and we look forward to continuing to provide top-notch care and support in the future. If you ever need anything or have any questions, please don't hesitate to reach out. Once again, thank you for taking the time to share your positive experience.
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Review from Lee A (Son of Client) published on 1 September 2023 Submitted via Website•
Overall Experience
It's all good, they are without doubt the best carers my dad has ever had. Understanding of him the way they treat him. The interaction, with my also. I've learnt from their help with my dad. Things nobody has ever shown me before. My dad can also share a joke and smiles when they come to see him....
It's all good, they are without doubt the best carers my dad has ever had. Understanding of him the way they treat him. The interaction, with my also. I've learnt from their help with my dad. Things nobody has ever shown me before. My dad can also share a joke and smiles when they come to see him. Friendly, caring, warm, trustworthy. That part, the trust, is the most important part for me as his son. As I've never left my dad with a sitter since I've been his carer. And that's over 10 years. So for me to find a service like that. And my dad to be comfortable with somebody else being with him. So I can do shopping and do my learning course. Then I cannot say how much I appreciate you all. So thank you. Big thanks.
↩Reply from Primrose Matsega, Managing Director at Best Care Liverpool Ltd
Thank you so much for your incredibly kind and positive review on homecare.co.uk! We are absolutely thrilled to hear about your wonderful experience with our home care services. It warms our hearts to know that we have been able to make a positive impact on your life and the lives of your loved...
Thank you so much for your incredibly kind and positive review on homecare.co.uk! We are absolutely thrilled to hear about your wonderful experience with our home care services. It warms our hearts to know that we have been able to make a positive impact on your life and the lives of your loved ones. Our team is dedicated to providing the highest level of care and support and your feedback serves as a great motivation for all of us. We believe that every individual deserves the best care possible and we are delighted that we could meet your expectations. Please know that we are always here for you and your family, ready to assist in any way we can. Your trust in us is greatly appreciated and we look forward to continuing to provide top-notch care and support in the future.
If you ever need anything or have any questions, please don't hesitate to reach out. Once again, thank you for taking the time to share your positive experience.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 September 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
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Meet the Team (1)
Stephanie CloseJob Title Manager - Liverpool/KnowsleyJoined 2018
I have dedicated 26 years of my career to the care sector, honing my expertise and knowledge in providing top-notch healthcare and social care...
I have dedicated 26 years of my career to the care sector, honing my expertise and knowledge in providing top-notch healthcare and social care services. Over the years, I have achieved significant qualifications, including completing Levels 3, 4, and 5 in health and social care, as well as Levels 4 and 5 in management. Additionally, I have attained a Level 4 qualification in business and leadership, further enhancing my skills in these areas.
For the past five years, I have had the privilege of being a part of the esteemed BCL organization. Throughout my time with BCL, I have consistently demonstrated my commitment to delivering exceptional care and promoting the well-being of those in need. Recognizing my capabilities and dedication, I was recently promoted to the role of manager, a position I have held for the past seven months.
As a manager, I take great pride in leading a team of compassionate professionals, fostering a positive and nurturing work environment, and ensuring the highest standards of care are maintained. I strongly believe in empowering my team members and creating opportunities for their professional growth and development.
My extensive experience, coupled with my diverse qualifications, allows me to approach my role with a comprehensive understanding of both the care sector and effective management practices. I am driven by a genuine passion for making a positive impact on the lives of individuals and communities.
I am truly grateful for the enriching experiences and opportunities that both my career in the care sector and my time at BCL have provided me. I remain committed to upholding the highest standards of care, continuously expanding my knowledge and skills, and making a meaningful difference in the lives of those I serve.
Thank you for taking the time to learn about my professional journey and accomplishments.
Frequently Asked Questions about Best Care Liverpool Ltd
How much does Best Care Liverpool Ltd cost?
The agency lists fees from £24 for hourly visiting care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Best Care Liverpool Ltd employ?
Best Care Liverpool Ltd employs 100 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Best Care Liverpool Ltd to verify any information. View our terms and conditions. Best Care Liverpool Ltd has an Enhanced Service -what an Enhanced Service includes.
