CC Health Care Ltd

1 Ditton Court Road, Westcliff-on-Sea SS0 7HG
Review Us
8.5 3 Reviews
  • CC Health Care Ltd, Westcliff-on-Sea
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • CC Health Care Limited

Person in charge

  • Cresencia Makanga (Manager)
Are you the Owner/Manager of CC Health Care Ltd? View your Advertising Options

CC Health Care Ltd Reviews (3)

8.5

CC Health Care Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time CC Health Care Ltd has 3 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 1
Date Published
  • 3
  • 0
  • 1
  • 2
  • 1
Reviewer Connection to CC Health Care Ltd
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from Bridget H (Sister of Client) published on 25 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding care. My sister was treated with dignity, kindness and great care. All the staff were wonderful, they were so dedicated, we cannot thank them enough.
Not only did they show understanding and tenderness to my sister but also to the family and friends at her bedside. Amazing people.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M H (Daughter of Client) published on 26 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
CC Healthcare looked after my Mum with 4 visits a day to us at home during her end-of-life care. They treated her with respect and dignity and were gentle and highly skilled at washing, changing, and repositioning her in the bed. They offered support and advice to me and had fun with my elderly Dad
who spent every moment by her side helping take his mind off things. I can't say enough good things about the staff other than to say they made a bleak period so much easier and I looked forward to their visits and will be forever grateful.
Reply from Cresencia Makanga, Registered Manager at CC Health Care Ltd

Thank you for your feedback. It was a pleasure working with you and you also made our job easier. Much appreciated and all the best.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mollie S (Friend of Client) published on 13 June 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Constantly finding out-of-date food in fridge. Medication not being witnessed given.
Key safe left on numbers. Not wearing the correct PPE. Very rude and abrupt when confronted about things. Will not recommend this service to anyone.
Reply from Cresencia Makanga, Registered Manager at CC Health Care Ltd

Thank you for your feedback and concerns. Whilst some of the issues have already been resolved with the service user and the SCCG involved, we are keen to discuss this further with you so as to provide an opportunity for learning and improving our services.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for CC Health Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for CC Health Care Ltd is calculated as follows: ( (10 Excellents x 5) ) ÷ 10 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for CC Health Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about CC Health Care Ltd

What Type of Services does CC Health Care Ltd offer?

CC Health Care Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CC Health Care Ltd to verify any information. View our terms and conditions. CC Health Care Ltd has an Basic Service - more info.