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Right at Home (Stevenage, Bishop's Stortford & Braintree) has a Review Score of 10 (9.989) out of 10, based on 15 reviews in the last 2 years.
Over all time Right at Home (Stevenage, Bishop's Stortford & Braintree) has 41 reviews.
Thank you so much for your kind review - it truly means a great deal to our team. The work we do isn't always easy, so hearing that we've made a positive difference to you or your family is incredibly encouraging. With our very best wishes,
Thank you so much for your thoughtful review. Your kind words mean a great deal to our whole team and will be shared with everyone involved in your loved one's care.It's always a privilege to be welcomed into people's lives during such significant and often challenging times. We're honoured to have been able to offer our support, and we're so pleased to know it made a difference.
Thank you for taking the time to write such a comprehensive review! What you have written has made our day and we'll be sharing with the whole team who provide the homecare support. It is an absolute pleasure to support your neighbour, thank you again.
What a lovely surprise to receive this feedback! Thank you very much, we're all really glad to hear that everything is going well. Best wishes from all of us.
Thank you for your detailed review about our home care service, it was a pleasure to read and we'll be sharing your comments with the team. We try to be as responsive to our Clients as possible and as you say, it's good to have a laugh too!
It's wonderful to know that we are making a difference for you and your family. Great to meet you again the other week too. I will be passing your comments on to the rest of the team - very much appreciated. Thank you.
Thank you for the detailed feedback on the service. We take great pride in making even a small difference to families at difficult times, so your feedback means the world to the team. We all wish you and the whole family the best for the future.
Reading your review has made my day & I know the whole team will be delighted to receive such high praise. We are dedicated to making a difference in our Clients' lives, day in, and day out, so it is wonderful to know that our efforts are working for your wonderful mother. One of the reasons I started this service was to right the wrongs of my grandfather's poor care with dementia, so it is a personal mission for me when it comes to dementia. Best wishes.
Your feedback is very much appreciated. The team aims to make a difference to our clients' lives every day and it will mean a lot to them that you have taken the time to give them this review. Best wishes from all of us at Right at Home Bishop's Stortford and Braintree.
Thank you very much for your wonderful feedback on the team, we'll be passing it on! Best wishes.
It's great to hear such positive feedback about the carers and particularly the impact it has on Mum! Thank you again.
Thank you for you detailed and positive feedback on our service, it is very much appreciated. We aim to provide the best service in the area so we are pleased that you are pleased! Best wishes from all of us.
It's lovely to read your feedback - thank you so much for taking the time to let us know how you and your father feel about the service. I know everyone enjoys his company too. The whole team will be thrilled with your comments.
Thank you for your feedback on the 'lovely ladies'! They'll be delighted with the feedback. Happy New Year to you and all the family!
I just read your review out to the whole team as it was so great. Thank you so much for the feedback and it is a pleasure to support you and your family.
Thank you so much for your review - the team will really appreciate your positive feedback. Best wishes.
Thank you very much for your positive feedback - we are so pleased that everything is working well. The whole team will really appreciate your comments on the work they do.
Thank you for taking the time to provide your comments on our homecare service - we always aim to deliver a a responsive and personalised service. Best wishes from all the team.
Thank you so much for your feedback about the service; the whole team would have done anything for your mother and they will be really pleased with your comments about the level of care they provided. Best wishes to you all.
Thank you, it was a pleasure to deal with all of you and we all wish you the best in the future.
The Review Score of 10 (9.989) out of 10 for Right at Home (Stevenage, Bishop's Stortford & Braintree) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Right at Home (Stevenage, Bishop's Stortford & Braintree) is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5I set up Right at Home Bishop's Stortford and Braintree in 2019. I chose the homecare sector because I knew there was so much potential to make a difference in people's lives. I was immediately hooked.
The Right at Home network stood out when doing my research about how to enter the sector: they were honest and value-driven. Over the years I have become a big advocate for the brand & it is inspirational to work with so many like-minded people. I am fully involved in the day-to-day running of the service and feel very lucky to be able to say I love doing what I do.
How we treat the vulnerable in society reflects on who we are. My grandfather experienced poor treatment and care after a dementia diagnosis - looking back I am shocked at what he went through. It is so pleasing to be able to make a small contribution to righting that wrong & to regularly hear what a difference we make to local, vulnerable people's lives.
The values of Right at Home Bishop’s Stortford & Braintree are trust, professionalism, kindness & excellence. We have a wonderful team, all committed to the ethos of the service. If you are looking for quality home care, please do give our friendly team a call - we'll be happy to help.
I am Liza and I am the Registered Manager here at Right at Home Bishop’s Stortford & Braintree.
I am truly committed to my role & I am passionate about providing the best support to all of our clients & their families. It is important that our care packages are tailored to the individual. This means I spend time understanding our clients' personalities and quirks, as well as understanding their health and support needs. I often find myself having a really good giggle with our clients!
To achieve the level of excellence that we aspire to, I make sure our staff are well-trained, happy and confident.
I have experience as a CareGiver - I started my health and social care career 10 years ago and I worked my way up to Care Coordinator and then Registered Manager. I have seen it all & love passing on my knowledge and experience to the team. Over the years I have completed my Health & Social Care Level 5, as well as various other related qualifications in areas such as Dementia, Moving & Positioning, Stoma & Catheter Care.
Please do get in touch to find out more about our services.
I started Right at Home in November 2022. My previous jobs have been working in the animal care industry, working on a farm for 3 years completing my Diplomas alongside college. I’ve always wanted to work within a job that is rewarding and something to be proud of. That is why I made the decision to contact Right at Home and apply for the role of a Caregiver.
I’ve always had a special bond with my grandparents and with my grandad having dementia, I wanted to help people in similar situations and offer care like I did with my grandad.
After a short amount of time I started to help out in the office as a Coordinator and over the course of 2023 I have moved full time into that role. I love coming to the office and still get the chance to meet so many Clients on a regular basis so I have the best of both worlds!
My name is Debs and I have been working in care since 1999, covering all different aspects. I started off as a carer and worked my way up to working in the office as a Care Coordinator.
My career at Right at Home started in January 2022 and I have really enjoyed my time here. My current focus is on the compliance side of the service, making sure our lovely Clients are as safe and happy as possible. My typical day involves auditing Clients' medication records, providing quality control on care records, reviewing care plans with Clients, observing our team members delivering care to ensure standards are maintained and many other related things!
I have completed my level 2 & 3 NVQ and would like to continue to learn new things and use them in my daily duties.
I joined Right at Home Bishop’s Stortford and Braintree in August 2022 as a Care Recruiter.
My role is sourcing, interviewing, and taking our fantastic candidates through the initial onboarding process so they can become a CareGiver in the community.
I understand starting a new role can be daunting, I love talking to people, making them feel comfortable and at ease during this process.
Please get in touch if you have any questions about becoming a CareGiver.
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