They are all so kind, caring, compassionate and professional.Julie B(Daughter of Client/Service User)
Right at Home care has been the best we've had - having tried many local companies.M T(Daughter of Client/Service User)
They are all so kind, caring, compassionate and professional.Julie B(Daughter of Client/Service User)
Right at Home care has been the best we've had - having tried many local companies.M T(Daughter of Client/Service User)
Right at Home Bishop's Stortford & Braintree provides trusted homecare for clients.
The team are passionate about improving the quality of life for client’s and enabling them to live safely and happily in their own homes. That's why they recruit and train CareGivers with a genuine passion for helping people in the local community.
Their preferred visits are a minimum of one hour, so time can be given to provide quality...
Care Provided by Right at Home (Stevenage, Bishop's Stortford & Braintree)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £33.87 - £36.90
- Weekly Live-in Care Fees: £1,750 - £2,100
- 30 Minute Visiting Care Fees: £22.14 - £22.14
Please enquire for full details
Contact Right at Home (Stevenage, Bishop's Stortford & Braintree) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
-
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Right at Home UK
- Private Owned
Person in charge
- Liza Bolden (Manager)
Right at Home (Stevenage, Bishop's Stortford & Braintree) Reviews (48)
Right at Home (Stevenage, Bishop's Stortford & Braintree) has a Review Score of 10 (9.992) out of 10, based on 20 reviews in the last 2 years.
Over all time Right at Home (Stevenage, Bishop's Stortford & Braintree) has 48 reviews.
My very elderly father lives in sheltered accomodation in Great Dunmow and suffered the loss of his wife in 2025. I am his only son and live 50 miles away ; I also lost my own wife at the end of 2025. Right At Home have been an absolute Godsend - their efficiency, flexibility,breadth of service and genuine care for my father have given the highest satisfaction. Most importantly, their regular visits have made him happy during what has been a very difficult time for him. I genuinely cannot recommend them highly enough.
Thank you for your detailed review and kind words about our homecare service. It gives us a great deal of satisfaction to know that we can have a positive impact for both our clients and our clients' families, often during the most difficult times in life. The team is totally dedicated and feedback like this means the world, thank you very much.
Mum needed care after her stroke in July 2023, I was so thankful to have found Right at Home, who provide consistent care at consistent times, which was so important to mum when she lost her independence. Felt very thankful to them as her daughter, as I knew there were carers who could provide the support and care she needed. The carers often went above and beyond for mum particularly when things got really tough for her. She would often looked forward to their visits. I would highly recommend Right at Home BS if you are looking for care for a loved one.
Thank you very much for your lovely feedback about the service, it was a pleasure to support you and provide a service which worked for you. Great see you pop in the office the other week too, best wishes from the whole team.
At a difficult time, they were extremely helpful and put in the extra hours of care, with such short notice.
The staff are all very kind and professional towards the care of my Dad, he says he is very happy with all of them and enjoys their company.
The staff have never let us down and are always helpful if there is a problem.
Thank you all so much, we couldn't have managed without your incredible help and genuine care.
Thank you
Thank you so much for your kind words. It really means a lot to our whole team to know that your Dad feels happy, supported and enjoys the company of our carers. We are always here to help, especially during difficult times, and we are glad we could be there when you needed us. Your appreciation will be shared with the team and thank you again for trusting us to provide the care for your Dad.
So glad we switched to Right at Home. Their communications with us, other care professionals and each other are excellent. Every member of staff that I have spoken to has been considerate and kind. They are always happy to answer my questions or to take the initiative when information needs to be shared between organisations. This has enabled everyone to adapt quickly and efficiently to the changes in Mum's condition. They treat Mum with care and respect and have been proactive with suggestions to help with her comfort and needs as her dementia progresses. The carers are always punctual and it is lovely to read in their notes that Mum has laughed or chatted with them on her better days. I would definitely recommend Right at Home to anyone who is looking for care of a loved one. Many thanks to everyone at Right at Home.
Thank you so much for giving us such a lovely and detailed review of our service. It is a pleasure to support all of you - very best wishes
RAH - brilliant all round.
Very kind and caring
I do look forward to their visits and they will always go the extra mile for me if needed
What surprises me most is they all sometimes think one (or many) steps ahead of me which leads to a pleasant surprise every now and again.
Thank you so much for taking the time to leave such kind words.
It really does mean a lot to the whole team. We are so pleased you look forward to our visits and feel well supported. Hearing that we sometimes manage to think a step ahead and bring a pleasant surprise along the way has made us all smile.
Thank you again. It is a pleasure to support you!
Such a pleasure to have a team of kind, caring people to help with my elderly mother as she dealt with a decline into dementia. The professionalism of the care provider was without compare and they were supportive and kind to us all. I would not hesitate to recommend Right at Home to anyone looking for home care for a relative.
Thank you for taking the time to share such a kind review. We are truly grateful for your trust and are pleased that our team was able to support your mother with compassion and professionalism, and to be there for your family during a difficult time. Your recommendation means a great deal to us and to our care team.
they ensure all her care needs are met, the office staff are efficient and always answer any queries quickly. they have been looking after mum and her cat Tabby for a couple of years
Thank you so much for your lovely feedback. It's great to hear that our care team and office staff made such a positive difference for your mum and Tabby. We truly appreciate you taking the time to share your experience and your kind words about the support provided.
We are so pleased to have found the team at Right at Home. The positive difference they have made for mum and subsequently the whole family has been wonderful. Thank you. Happy to recommend them to anyone looking for a care company.
Thank you so much for your kind words about the team. It is a pleasure to support your family and we're truly grateful to have you as clients. Best wishes from all the team.
But also the kindness they have shown at a difficult time in asking for help has been exceptional
I would recommend these wonderful people in a heartbeat to any friends or family .
Thank you so much for your kind review - it truly means a great deal to our team. The work we do isn't always easy, so hearing that we've made a positive difference to you or your family is incredibly encouraging. With our very best wishes,
Right At Home provided excellent care for my father in law allowing his wish to die at home to be fulfilled. Throughout the months he was cared for the staff were kind and thoughtful, and supported the family throughout. During his last days he was cared for with great compassion and expertise, ensuring he was able to pass peacefully. Knowing that he could have not received better care has been a great comfort to all the family.
Thank you so much for your thoughtful review. Your kind words mean a great deal to our whole team and will be shared with everyone involved in your loved one's care.It's always a privilege to be welcomed into people's lives during such significant and often challenging times. We're honoured to have been able to offer our support, and we're so pleased to know it made a difference.
It was essential to research and find a good, reliable and professional agency.
And WOW! Have we chosen well!
I called Right At Home on a Friday afternoon, the care manager visited and assessed her in hospital on Monday and care commenced on Tuesday. She was then able to be discharged home same day.
The care is exceptional. Manager listens and acts on any concerns and implements changes to care plan when needed.
The careers always arrive promptly with a smile and often a hug, nothing too much trouble.
The on line access to the rota is so helpful and allows us to see who and what time the carers are coming in.
After every visit, I am able to read the audit written by the carer.
The visits enable her to continue living at home independently with support! She loves the girls. As well as the physical care, the chats and laughter are a tonic! Better than any medicine!
Well done ALL at Right At Home
Thank you for taking the time to write such a comprehensive review! What you have written has made our day and we'll be sharing with the whole team who provide the homecare support. It is an absolute pleasure to support your neighbour, thank you again.
A very positive experience so far with all the girls from Right at Home, mum is very happy with the care given! Lovely conversations about mutual interests and mum is relaxed and enjoying their company!
What a lovely surprise to receive this feedback! Thank you very much, we're all really glad to hear that everything is going well. Best wishes from all of us.
I contacted this company because it was local as I needed help at home following major surgery. The package was set up really quickly. I was visited by a member of staff to see what I actually required and to assess the suitability of my home for their staff/carers. I had daily help for 17 days and found everyone to be friendly, caring and willing to do both personal care and household tasks. This made me more independent and able to cope when they left. I looked forward to their visits, and laughter being a good medicine too!
Thank you for your detailed review about our home care service, it was a pleasure to read and we'll be sharing your comments with the team. We try to be as responsive to our Clients as possible and as you say, it's good to have a laugh too!
Myself & my sister are so happy with all the carers & that they are helping both my mum & dad to cope with the situation they are in. I will be telling all my friends about you & your wonderful service & team.
It's wonderful to know that we are making a difference for you and your family. Great to meet you again the other week too. I will be passing your comments on to the rest of the team - very much appreciated. Thank you.
I would totally recommend Right at Home without any hesitation.
Thank you for the detailed feedback on the service. We take great pride in making even a small difference to families at difficult times, so your feedback means the world to the team. We all wish you and the whole family the best for the future.
At last I have found the right care agency for my dear Mum! I can honestly say that Right at Home have changed my and Mums lives for the better. We had tried several other agencies but they did not compare to the excellent care mum is now receiving. Right at home are genuinely caring and very professional. Mum now welcomes the carers into her home whereas before with her Alzheimer's she didn't want to open the door! It's clear to see why Mum is now so much more stable and happy. The carers speak to her with respect and her every need is met. The care team always go that extra mile to ensure Mum is safe and comfortable. From my experience Right at Home carers provide the quality of care you usually only find from nursing care. Online client access to the roster and carer comments for each visit is invaluable. It's very reassuring to see how Mum is feeling and means any issues can be immediately addressed. Thanks also to the management and co-ordinators. Your carers are a credit to you!
Reading your review has made my day & I know the whole team will be delighted to receive such high praise. We are dedicated to making a difference in our Clients' lives, day in, and day out, so it is wonderful to know that our efforts are working for your wonderful mother. One of the reasons I...
I found all the carers were friendly and interested in my life and we always had a brief chat. It has been a pleasure to have their help every day.
Your feedback is very much appreciated. The team aims to make a difference to our clients' lives every day and it will mean a lot to them that you have taken the time to give them this review. Best wishes from all of us at Right at Home Bishop's Stortford and Braintree.
Our first contact with the Care Coordinator was excellent - so friendly and would go the extra mile to help meet our needs. Despite changing Mum's needs a few times, Right at Home were able to be flexible and provide what we needed. Carers were on time, friendly and helpful. I'm sure it can't be an easy job, especially when clients might be challenging! I would definitely recommend Right at Home and am just about to start using them again for Mum as her needs have increased. Thank you!
Thank you very much for your wonderful feedback on the team, we'll be passing it on! Best wishes.
Very impressed with the standard of care, Mum feels more secure and praises the friendly caring nature of the carers. I like the way she gets to see different carers each week as this helps keep her mind active.
It's great to hear such positive feedback about the carers and particularly the impact it has on Mum! Thank you again.
I would strongly recommend anyone needing a carer to contact Right at Home.
The office are easy to discuss any issues with.
I'm glad I chose Right at Home to supply carers for my disabled 90-year-old mum.
Thank you for you detailed and positive feedback on our service, it is very much appreciated. We aim to provide the best service in the area so we are pleased that you are pleased! Best wishes from all of us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 January 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (2)
- Posted: Wednesday 02 Apr 2025On Sunday 30 March, we celebrated all the incredible mums, grandmothers (and great grandmothers!) who bring love, warmth, and kindness into our lives. ?? A special thank you to our...
- Posted: Wednesday 31 Jul 2024Right at Home Bishop's Stortford and Braintree has been awarded the coveted 5 Star Employer badge of honour from WorkBuzz in 2024. The award is based on anonymous feedback in...
Awards / Recognitions (15)
- Recipient: Right at Home (Stevenage, Bishop's Stortford & Braintree)Date: Friday 30 May 2025
- Recipient: Right at Home UKDate: Friday 30 May 2025
- Recipient: Right at Home (Stevenage, Bishop's Stortford & Braintree)Date: Friday 31 May 2024
Meet the Team (5)
I set up Right at Home Bishop's Stortford and Braintree in 2019. I chose the homecare sector because I knew there was so much potential to make a difference in people's lives. I was immediately hooked.
The Right at Home network stood out when doing my research about how to enter the sector: they were honest and value-driven. Over the years I have become a big advocate for the brand & it is inspirational to work with so many like-minded people. I am fully involved in the day-to-day running of the service and feel very lucky to be able to say I love doing what I do.
How we treat the vulnerable in society reflects on who we are. My grandfather experienced poor treatment and care after a dementia diagnosis - looking back I am shocked at what he went through. It is so pleasing to be able to make a small contribution to righting that wrong & to regularly hear what a difference we make to local, vulnerable people's lives.
The values of Right at Home Bishop’s Stortford & Braintree are trust, professionalism, kindness & excellence. We have a wonderful team, all committed to the ethos of the service. If you are looking for quality home care, please do give our friendly team a call - we'll be happy to help.
I am Liza and I am the Registered Manager here at Right at Home Bishop’s Stortford & Braintree.
I am truly committed to my role & I am passionate about providing the best support to all of our clients & their families. It is important that our care packages are tailored to the individual. This means I spend time understanding our clients' personalities and quirks, as well as understanding their health and support needs. I often find myself having a really good giggle with our clients!
To achieve the level of excellence that we aspire to, I make sure our staff are well-trained, happy and confident.
I have experience as a CareGiver - I started my health and social care career 10 years ago and I worked my way up to Care Coordinator and then Registered Manager. I have seen it all & love passing on my knowledge and experience to the team. Over the years I have completed my Health & Social Care Level 5, as well as various other related qualifications in areas such as Dementia, Moving & Positioning, Stoma & Catheter Care.
Please do get in touch to find out more about our services.
I started Right at Home in November 2022. My previous jobs have been working in the animal care industry, working on a farm for 3 years completing my Diplomas alongside college. I’ve always wanted to work within a job that is rewarding and something to be proud of. That is why I made the decision to contact Right at Home and apply for the role of a Caregiver.
I’ve always had a special bond with my grandparents and with my grandad having dementia, I wanted to help people in similar situations and offer care like I did with my grandad.
After a short amount of time I started to help out in the office as a Coordinator and over the course of 2023 I have moved full time into that role. I love coming to the office and still get the chance to meet so many Clients on a regular basis so I have the best of both worlds!
My name is Debs and I have been working in care since 1999, covering all different aspects. I started off as a carer and worked my way up to working in the office as a Care Coordinator.
My career at Right at Home started in January 2022 and I have really enjoyed my time here. My current focus is on the compliance side of the service, making sure our lovely Clients are as safe and happy as possible. My typical day involves auditing Clients' medication records, providing quality control on care records, reviewing care plans with Clients, observing our team members delivering care to ensure standards are maintained and many other related things!
I have completed my level 2 & 3 NVQ and would like to continue to learn new things and use them in my daily duties.
I joined Right at Home Bishop’s Stortford and Braintree in August 2022 as a Care Recruiter.
My role is sourcing, interviewing, and taking our fantastic candidates through the initial onboarding process so they can become a CareGiver in the community.
I understand starting a new role can be daunting, I love talking to people, making them feel comfortable and at ease during this process.
Please get in touch if you have any questions about becoming a CareGiver.
Frequently Asked Questions about Right at Home (Stevenage, Bishop's Stortford & Braintree)
How many Carers does Right at Home (Stevenage, Bishop's Stortford & Braintree) employ?
Right at Home (Stevenage, Bishop's Stortford & Braintree) employs 44 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Stevenage, Bishop's Stortford & Braintree) to verify any information. View our terms and conditions. Right at Home (Stevenage, Bishop's Stortford & Braintree) has an Enhanced Service - more info.