They are all so kind, caring, compassionate and professional.Julie B(Daughter of Client/Service User)
Right at Home care has been the best we've had - having tried many local companies.M T(Daughter of Client/Service User)
They are all so kind, caring, compassionate and professional.Julie B(Daughter of Client/Service User)
Right at Home care has been the best we've had - having tried many local companies.M T(Daughter of Client/Service User)
Right at Home Bishop's Stortford & Braintree provides trusted homecare for clients.
The team are passionate about improving the quality of life for client’s and enabling them to live safely and happily in their own homes. That's why they recruit and train CareGivers with a genuine passion for helping people in the local community.
Their preferred visits are a minimum of one hour, so time can be given to provide quality...
Right at Home Bishop's Stortford & Braintree provides trusted homecare for clients.
The team are passionate about improving the quality of life for client’s and enabling them to live safely and happily in their own homes. That's why they recruit and train CareGivers with a genuine passion for helping people in the local community.
Their preferred visits are a minimum of one hour, so time can be given to provide quality care that isn't rushed, with an ethos that is driven by positive outcomes rather than simply by need.
If you or any of your loved ones are looking for high-quality companionship, personal care, assistance with medication, meal preparation, specialist dementia care or any other complex medical conditions, please feel free to get in touch.
The team cover the following areas: Bishop's Stortford, Great Dunmow, Braintree, Saffron Walden, Newport, Stansted, Stansted Mountfitchet, Much Hadham, Little Hadham, Felsted, Sawbridgeworth, Stebbing, Takeley, Little Easton, Great Easton, Little Hallingbury, Barnston, Blake End, Great Saling, Lindsell, Broxted, High Roding, Birchanger, Elsenham, Great Notley, Rayne, Sheering, Hatfield Heath & Hatfield Broad Oak.
Care Provided by Right at Home (Stevenage, Bishop's Stortford & Braintree)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£33.87 - £36.90
Weekly Live-in Care
£1,750 - £2,100
Please enquire for full details
The price(s) shown are provided by the agency. Contact Right at Home (Stevenage, Bishop's Stortford & Braintree) for full pricing details and T&Cs.
Contact Right at Home (Stevenage, Bishop's Stortford & Braintree) to get a personalised quote:
Right at Home (Stevenage, Bishop's Stortford & Braintree) has a Review Score of 10 (9.966) out of 10, based on 19 reviews in the last 2 years. Over all time Right at Home (Stevenage, Bishop's Stortford & Braintree) has 51 reviews.
Reviewer Connection to Right at Home (Stevenage, Bishop's Stortford & Braintree)
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Showing 51 reviews matching selected criteria
Review from Darren M (Son of Client) published on 17 March 2021 Submitted via Website•
Overall Experience
From the initial call, the service from Right at Home was excellent. The managing director and manager were very professional and accommodating, and everything was clearly explained. The care my father received was excellent, no matter who the individual carers were, and he spoke very highly of...
From the initial call, the service from Right at Home was excellent. The managing director and manager were very professional and accommodating, and everything was clearly explained. The care my father received was excellent, no matter who the individual carers were, and he spoke very highly of them. Sadly, care was only required for a matter of weeks before he passed away, but they made his final days so much easier. I would definitely recommend this company to anyone requiring care.
↩Reply from Christopher Neal, Managing Director at Right at Home (Stevenage, Bishop's Stortford & Braintree)
Thank you for your feedback on behalf of all of us.
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Review from Jenny M (Sister of Client) published on 16 March 2021 Submitted via Website•
Overall Experience
I have had a lot of experience with other care providers, and I rate Right at Home very highly. Any issues that I raise are dealt with quickly, and I'm kept up to date with what is going on. Right at Home assess my brother on what he can do, rather than what he can't do.
I have had a lot of experience with other care providers, and I rate Right at Home very highly. Any issues that I raise are dealt with quickly, and I'm kept up to date with what is going on. Right at Home assess my brother on what he can do, rather than what he can't do.
↩Reply from Christopher Neal, Managing Director at Right at Home (Stevenage, Bishop's Stortford & Braintree)
Thank you for your comments; it is a pleasure to look after your brother. Always lots of laughter!
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Review from Barbara P (Daughter of Client) published on 7 January 2021 Submitted via Website•
Overall Experience
Excellent service, carers go above and beyond. Nothing is too much trouble. My father is 95 and they all make time to sit and chat with him he couldn’t be happier. Would highly recommend Right at Home, so grateful we found them.
Excellent service, carers go above and beyond. Nothing is too much trouble. My father is 95 and they all make time to sit and chat with him he couldn’t be happier. Would highly recommend Right at Home, so grateful we found them.
↩Reply from Christopher Neal, Managing Director at Right at Home (Stevenage, Bishop's Stortford & Braintree)
Thank you for your feedback - we all thoroughly enjoy supporting your wonderful father!
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Review from Dawn H (Daughter of Client) published on 3 September 2020 Submitted via Website•
Overall Experience
Our family have been very pleased with the extremely high level of support that Right at Home has given us during what has been a really stressful time. The wonderful care of mum provided by the professional team of carers has been exceptional. Right at Home has gone out of their way to accommodate...
Our family have been very pleased with the extremely high level of support that Right at Home has given us during what has been a really stressful time. The wonderful care of mum provided by the professional team of carers has been exceptional. Right at Home has gone out of their way to accommodate our requests often at last minute and genuinely go above and beyond just providing care. We couldn’t have got through these last few months without them and would highly recommend their services.
↩Reply from Christopher Neal, Managing Director at Right at Home (Stevenage, Bishop's Stortford & Braintree)
It has been a pleasure to support you all and thank you for the great feedback.
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Review from Nigel W (Son of Client) published on 28 July 2020 Submitted via Website•
Overall Experience
Mum has had various care agencies over the years, none are up to the standard of Right at Home. They exceed all expectations and genuinely care for her.
Can't praise them enough, to be honest. Just knowing they are going in that day is very reassuring.
Mum has had various care agencies over the years, none are up to the standard of Right at Home. They exceed all expectations and genuinely care for her.
Can't praise them enough, to be honest. Just knowing they are going in that day is very reassuring.
↩Reply from Christopher Neal, Managing Director at Right at Home (Stevenage, Bishop's Stortford & Braintree)
Thank you very much for giving us this feedback, it's great to hear that we make a difference.
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Review from Kim R (Daughter of Client) published on 23 July 2020 Submitted via Website•
Overall Experience
I am so pleased we chose Right at Home for my mother’s care. They are reliable, friendly and professional. Mum never had a carer who she wasn’t introduced to first and Right at Home built a team of about three staff members around my mum's needs. Mum really liked her carer and could not stop...
I am so pleased we chose Right at Home for my mother’s care. They are reliable, friendly and professional. Mum never had a carer who she wasn’t introduced to first and Right at Home built a team of about three staff members around my mum's needs. Mum really liked her carer and could not stop singing her praises.
↩Reply from Christopher Neal, Managing Director at Right at Home (Stevenage, Bishop's Stortford & Braintree)
Thank you very much for your kind words about our service - best wishes from all the team
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Review from Robert G (Client / Service User) published on 27 April 2020 Submitted via Website•
Overall Experience
For most people looking for a care provider its a new experience, which company do you trust your loved one's life to when they are all claiming to offer a 'personalised caring' service? It's easy to make promises but you really only know how good the care provider you have chosen is once you have...
For most people looking for a care provider its a new experience, which company do you trust your loved one's life to when they are all claiming to offer a 'personalised caring' service? It's easy to make promises but you really only know how good the care provider you have chosen is once you have met the people who are actually providing the care. Right at Home (Bishop's Stortford & Braintree) have been excellent at all levels, it starts with the management and their professionalism runs throughout the business. It's not easy to gain the trust of an elderly person who doesn't want to be helped but despite the initial resistance everyone worked to ensure the best level of care was always provided, their care and kindness was greatly appreciated.
Many care companies claim to offer excellent levels of service - Right at Home actually do.
↩Reply from Christopher Neal, Managing Director at Right at Home (Stevenage, Bishop's Stortford & Braintree)
Thank you very much for your kind words about our service.
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Treated with Dignity
Value for Money
Review from Malcolm R (Son of Client) published on 27 April 2020 Submitted via Website•
Overall Experience
Very good start to care arrangement, at a very difficult time for everyone (Covid-19). Visits have been punctual, and nothing has been too much trouble for the carers. Great flexibility has been shown in fine-tuning the visits to suit my father's requirements. He was initially very reluctant to...
Very good start to care arrangement, at a very difficult time for everyone (Covid-19). Visits have been punctual, and nothing has been too much trouble for the carers. Great flexibility has been shown in fine-tuning the visits to suit my father's requirements. He was initially very reluctant to accept help but has now been won over by the kindness and efficiency of the manager and the team.
↩Reply from Christopher Neal, Managing Director at Right at Home (Stevenage, Bishop's Stortford & Braintree)
We're always pleased to quickly win clients round who were reluctant to receive support. Many thanks for your feedback.
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Review from Charlotte M (Granddaughter of Client) published on 10 January 2020 Submitted via Website•
Overall Experience
We have been very pleased with the service from Right at Home. They are very helpful and supportive and we have worked well together with them to provide the best care for my grandmother. We would definitely recommend them.
We have been very pleased with the service from Right at Home. They are very helpful and supportive and we have worked well together with them to provide the best care for my grandmother. We would definitely recommend them.
↩Reply from Christopher Neal, Managing Director at Right at Home (Stevenage, Bishop's Stortford & Braintree)
Thank you for the feedback. It's a pleasure to be able to help you all.
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Review from Claire S (Daughter of Client) published on 8 January 2020 Submitted via Website•
Overall Experience
I was lucky enough to find Right At Home (Bishop's Stortford and Braintree) when looking for care for my father in what turned out to be the last few months of his life. Although still in possession of all his marbles, he was becoming weaker and not eating properly, and needed help getting up and...
I was lucky enough to find Right At Home (Bishop's Stortford and Braintree) when looking for care for my father in what turned out to be the last few months of his life. Although still in possession of all his marbles, he was becoming weaker and not eating properly, and needed help getting up and dressed at the start of the day. I popped into the Dunmow office on spec, and found that they had just opened - Dad was their first client! We hit it off immediately: it was clear that they all thought the world of Dad. The manager managed his care expertly, often attending with newer staff members receiving training. He received first-class care and attention from various staff, especially one in particular, who raised his spirits so much in his last months. Sadly, following a fall (when no carers were present), he went into a care home for a few weeks' respite care, and we arranged live-in care for when came out - but sadly he never did. Thank you all, for making him so happy.
↩Reply from Christopher Neal, Managing Director at Right at Home (Stevenage, Bishop's Stortford & Braintree)
Thank you Claire - your positive feedback means a lot to us. Your dad was a special man and we all miss him despite the short time we knew him.
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Review from Gillian B (Daughter of Client) published on 7 January 2020 Submitted via Website•
Overall Experience
I have found Right at Home to be professional, reliable, kind and extremely caring. Nothing is too much trouble for the team.
I would not hesitate to recommend this fantastic care provider.
I have found Right at Home to be professional, reliable, kind and extremely caring. Nothing is too much trouble for the team.
I would not hesitate to recommend this fantastic care provider.
↩Reply from Christopher Neal, Managing Director at Right at Home (Stevenage, Bishop's Stortford & Braintree)
Thank you Gill, all the team are very fond of your mum.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 January 2022
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (1)
News
02 Apr 2025
On Sunday 30 March, we celebrated all the incredible mums, grandmothers (and great grandmothers!) who bring love, warmth, and kindness into our lives. ?? A special thank you to our...
There are no accreditations posted yet for Right at Home (Stevenage, Bishop's Stortford & Braintree).
Meet the Team (5)
Christopher NealJob Title Managing DirectorJoined 2019
I set up Right at Home Bishop's Stortford and Braintree in 2019. I chose the homecare sector because I knew there was so much potential to make a...
I set up Right at Home Bishop's Stortford and Braintree in 2019. I chose the homecare sector because I knew there was so much potential to make a difference in people's lives. I was immediately hooked.
The Right at Home network stood out when doing my research about how to enter the sector: they were honest and value-driven. Over the years I have become a big advocate for the brand & it is inspirational to work with so many like-minded people. I am fully involved in the day-to-day running of the service and feel very lucky to be able to say I love doing what I do.
How we treat the vulnerable in society reflects on who we are. My grandfather experienced poor treatment and care after a dementia diagnosis - looking back I am shocked at what he went through. It is so pleasing to be able to make a small contribution to righting that wrong & to regularly hear what a difference we make to local, vulnerable people's lives.
The values of Right at Home Bishop’s Stortford & Braintree are trust, professionalism, kindness & excellence. We have a wonderful team, all committed to the ethos of the service. If you are looking for quality home care, please do give our friendly team a call - we'll be happy to help.
Liza BoldenJob Title Registered ManagerJoined 2020
I am Liza and I am the Registered Manager here at Right at Home Bishop’s Stortford & Braintree.
I am truly committed to my role & I am passionate...
I am Liza and I am the Registered Manager here at Right at Home Bishop’s Stortford & Braintree.
I am truly committed to my role & I am passionate about providing the best support to all of our clients & their families. It is important that our care packages are tailored to the individual. This means I spend time understanding our clients' personalities and quirks, as well as understanding their health and support needs. I often find myself having a really good giggle with our clients!
To achieve the level of excellence that we aspire to, I make sure our staff are well-trained, happy and confident.
I have experience as a CareGiver - I started my health and social care career 10 years ago and I worked my way up to Care Coordinator and then Registered Manager. I have seen it all & love passing on my knowledge and experience to the team. Over the years I have completed my Health & Social Care Level 5, as well as various other related qualifications in areas such as Dementia, Moving & Positioning, Stoma & Catheter Care.
Please do get in touch to find out more about our services.
Rebecca Job Title Care CoordinatorJoined 2022
I started Right at Home in November 2022. My previous jobs have been working in the animal care industry, working on a farm for 3 years completing my...
I started Right at Home in November 2022. My previous jobs have been working in the animal care industry, working on a farm for 3 years completing my Diplomas alongside college. I’ve always wanted to work within a job that is rewarding and something to be proud of. That is why I made the decision to contact Right at Home and apply for the role of a Caregiver.
I’ve always had a special bond with my grandparents and with my grandad having dementia, I wanted to help people in similar situations and offer care like I did with my grandad.
After a short amount of time I started to help out in the office as a Coordinator and over the course of 2023 I have moved full time into that role. I love coming to the office and still get the chance to meet so many Clients on a regular basis so I have the best of both worlds!
Debra Job Title Quality ControllerJoined 2022
My name is Debs and I have been working in care since 1999, covering all different aspects. I started off as a carer and worked my way up to working...
My name is Debs and I have been working in care since 1999, covering all different aspects. I started off as a carer and worked my way up to working in the office as a Care Coordinator.
My career at Right at Home started in January 2022 and I have really enjoyed my time here. My current focus is on the compliance side of the service, making sure our lovely Clients are as safe and happy as possible. My typical day involves auditing Clients' medication records, providing quality control on care records, reviewing care plans with Clients, observing our team members delivering care to ensure standards are maintained and many other related things!
I have completed my level 2 & 3 NVQ and would like to continue to learn new things and use them in my daily duties.
Tanya Job Title RecruiterJoined 2022
I joined Right at Home Bishop’s Stortford and Braintree in August 2022 as a Care Recruiter.
My role is sourcing, interviewing, and taking our...
I joined Right at Home Bishop’s Stortford and Braintree in August 2022 as a Care Recruiter.
My role is sourcing, interviewing, and taking our fantastic candidates through the initial onboarding process so they can become a CareGiver in the community.
I understand starting a new role can be daunting, I love talking to people, making them feel comfortable and at ease during this process.
Please get in touch if you have any questions about becoming a CareGiver.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Stevenage, Bishop's Stortford & Braintree) to verify any information. View our terms and conditions. Right at Home (Stevenage, Bishop's Stortford & Braintree) has an Enhanced Service -what an Enhanced Service includes.
