Submit a Review for Right at Home (Stevenage, Bishop's Stortford & Braintree)
Suite 9, The Chestnuts, 4 Stortford Road, Great Dunmow, CM6 1DA
View full details of Right at Home (Stevenage, Bishop's Stortford & Braintree)Latest Reviews for Right at Home (Stevenage, Bishop's Stortford & Braintree)
23 February 2026
So glad we switched to Right at Home. Their communications with us, other care professionals and each other are excellent. Every member of staff that I have spoken to has been considerate and kind. They are always happy to answer my questions or to take the initiative when information needs to be
shared between organisations. This has enabled everyone to adapt quickly and efficiently to the changes in Mum's condition. They treat Mum with care and respect and have been proactive with suggestions to help with her comfort and needs as her dementia progresses. The carers are always punctual and it is lovely to read in their notes that Mum has laughed or chatted with them on her better days. I would definitely recommend Right at Home to anyone who is looking for care of a loved one. Many thanks to everyone at Right at Home.
13 February 2026
RAH - brilliant all round.
Great people to deal with
Very kind and caring
I do look forward to their visits and they will always go the extra mile for me if needed
What surprises me most is they all sometimes think one (or many) steps ahead of me which leads to a pleasant surprise every
now and again.
13 January 2026
Such a pleasure to have a team of kind, caring people to help with my elderly mother as she dealt with a decline into dementia. The professionalism of the care provider was without compare and they were supportive and kind to us all. I would not hesitate to recommend Right at Home to anyone
looking for home care for a relative.
28 October 2025
The team are excellent carers, friendly, accommodating and wonderful with Mum,
they ensure all her care needs are met, the office staff are efficient and always answer any queries quickly. they have been looking after mum and her cat Tabby for a couple of years
08 October 2025
We are so pleased to have found the team at Right at Home. The positive difference they have made for mum and subsequently the whole family has been wonderful. Thank you. Happy to recommend them to anyone looking for a care company.
30 July 2025
This company have been nothing but professional, patient ,thoughtful , trustworthy efficient I could go on
But also the kindness they have shown at a difficult time in asking for help has been exceptional
I would recommend these wonderful people in a heartbeat to any friends or family .
10 July 2025
Right At Home provided excellent care for my father in law allowing his wish to die at home to be fulfilled. Throughout the months he was cared for the staff were kind and thoughtful, and supported the family throughout. During his last days he was cared for with great compassion and expertise,
ensuring he was able to pass peacefully. Knowing that he could have not received better care has been a great comfort to all the family.
27 March 2025
I needed to set up home care for an elderly neighbour before being discharged from hospital.
It was essential to research and find a good, reliable and professional agency.
And WOW! Have we chosen well!
I called Right At Home on a Friday afternoon, the care manager visited and assessed her in
hospital on Monday and care commenced on Tuesday. She was then able to be discharged home same day.
The care is exceptional. Manager listens and acts on any concerns and implements changes to care plan when needed.
The careers always arrive promptly with a smile and often a hug, nothing too much trouble.
The on line access to the rota is so helpful and allows us to see who and what time the carers are coming in.
After every visit, I am able to read the audit written by the carer.
The visits enable her to continue living at home independently with support! She loves the girls. As well as the physical care, the chats and laughter are a tonic! Better than any medicine!
Well done ALL at Right At Home
05 March 2025
A very positive experience so far with all the girls from Right at Home, mum is very happy with the care given! Lovely conversations about mutual interests and mum is relaxed and enjoying their company!
21 January 2025
I contacted this company because it was local as I needed help at home following major surgery. The package was set up really quickly. I was visited by a member of staff to see what I actually required and to assess the suitability of my home for their staff/carers. I had daily help for 17 days and
found everyone to be friendly, caring and willing to do both personal care and household tasks. This made me more independent and able to cope when they left. I looked forward to their visits, and laughter being a good medicine too!
19 November 2024
Myself & my sister are so happy with all the carers & that they are helping both my mum & dad to cope with the situation they are in. I will be telling all my friends about you & your wonderful service & team.
25 October 2024
From the moment we first met with the manager of Right at Home we knew we had chosen well and that Dad would be in safe and caring hands. All of the caregivers were always so helpful, polite, and friendly. After only the first few visits we felt very comfortable with the carers being in the home and
we could not have imagined coping without them. Every visit often began and ended with a smile and/or a hug and encouraging kind words. They would chat with my Dad and there was plenty of laughter. Nothing was ever too much trouble. All the staff, including the manager, went above and beyond on many occasions, including making special trips out when it was necessary. None of us expected my Dad's palliative care to be as short as it was. However, the care he received was excellent and we as a family are so grateful for the incredible support we received both during those difficult last days and also since Dad passed away.
I would totally recommend Right at Home without any hesitation.
23 October 2024
At last I have found the right care agency for my dear Mum! I can honestly say that Right at Home have changed my and Mums lives for the better. We had tried several other agencies but they did not compare to the excellent care mum is now receiving. Right at home are genuinely caring and very
professional. Mum now welcomes the carers into her home whereas before with her Alzheimer's she didn't want to open the door! It's clear to see why Mum is now so much more stable and happy. The carers speak to her with respect and her every need is met. The care team always go that extra mile to ensure Mum is safe and comfortable. From my experience Right at Home carers provide the quality of care you usually only find from nursing care. Online client access to the roster and carer comments for each visit is invaluable. It's very reassuring to see how Mum is feeling and means any issues can be immediately addressed. Thanks also to the management and co-ordinators. Your carers are a credit to you!
22 July 2024
Right at Home has provided a very good care service to my husband every morning. They were all punctual, removed their shoes and gave a cheerful greeting. They all worked efficiently and were well-informed on their client's needs.
I found all the carers were friendly and interested in my life and
we always had a brief chat. It has been a pleasure to have their help every day.
31 May 2024
Our first contact with the Care Coordinator was excellent - so friendly and would go the extra mile to help meet our needs. Despite changing Mum's needs a few times, Right at Home were able to be flexible and provide what we needed. Carers were on time, friendly and helpful. I'm sure it can't be an
easy job, especially when clients might be challenging! I would definitely recommend Right at Home and am just about to start using them again for Mum as her needs have increased. Thank you!
14 May 2024
Very impressed with the standard of care, Mum feels more secure and praises the friendly caring nature of the carers. I like the way she gets to see different carers each week as this helps keep her mind active.
09 May 2024
The staff are very nice and helpful to my mum, who can be difficult to deal with. Nothing is too much trouble for the carers; washing, dressing, cleaning, feeding and hoovering.
I would strongly recommend anyone needing a carer to contact Right at Home.
The office are easy to discuss any issues
with.
I'm glad I chose Right at Home to supply carers for my disabled 90-year-old mum.
08 January 2024
The staff are fantastic. The office is always quick to act on any problem there may be with my dad. If I call the office, I can always talk to someone who understands our situation.
The caregivers go out of their way to help and care for my dad, and he tells me he is very fond of all the girls and
how kind they are.
He loves to chat and enjoys their company.
The cottage is cleaned and his ironing is always done. We are very lucky to be able to use this company, I honestly don’t know how we would cope without them.
We fully rely on Right at Home who have never let us down and who have helped us beyond their work at times of extra need.
Thank you.
28 December 2023
We have been delighted by the service provided by the ‘lovely ladies’ from Right at Home. They are all so kind, caring, compassionate and professional. They provide my mother with daily support and it is good to know that she has a friendly face to talk to every morning. They help her with all sorts
of things from taking her to pick up her prescriptions to helping her decorate her Christmas tree. She would be lost without them!
07 November 2023
Absolutely brilliant. Since Mum has been receiving home care, our quality of life has improved incredibly. Not only is Mum gaining strength and confidence but as a family we are settled and feel secure that Mum is seeing someone every day and all her needs are being met. I recently went on holiday
and for the first time, I wasn't constantly worried about whether Mum was ok. I felt relaxed being away knowing "her lovely girls" as Mum calls them were caring for her. I can't recommend you enough. It certainly has been a life changer for us.
Latest Reviews for Right at Home (Stevenage, Bishop's Stortford & Braintree)
23 February 2026
So glad we switched to Right at Home. Their communications with us, other care professionals and each other are excellent. Every member of staff that I have spoken to has been considerate and kind. They are always happy to answer my questions or to take the initiative when information needs to be
shared between organisations. This has enabled everyone to adapt quickly and efficiently to the changes in Mum's condition. They treat Mum with care and respect and have been proactive with suggestions to help with her comfort and needs as her dementia progresses. The carers are always punctual and it is lovely to read in their notes that Mum has laughed or chatted with them on her better days. I would definitely recommend Right at Home to anyone who is looking for care of a loved one. Many thanks to everyone at Right at Home.
13 February 2026
RAH - brilliant all round.
Great people to deal with
Very kind and caring
I do look forward to their visits and they will always go the extra mile for me if needed
What surprises me most is they all sometimes think one (or many) steps ahead of me which leads to a pleasant surprise every
now and again.
13 January 2026
Such a pleasure to have a team of kind, caring people to help with my elderly mother as she dealt with a decline into dementia. The professionalism of the care provider was without compare and they were supportive and kind to us all. I would not hesitate to recommend Right at Home to anyone
looking for home care for a relative.
28 October 2025
The team are excellent carers, friendly, accommodating and wonderful with Mum,
they ensure all her care needs are met, the office staff are efficient and always answer any queries quickly. they have been looking after mum and her cat Tabby for a couple of years
08 October 2025
We are so pleased to have found the team at Right at Home. The positive difference they have made for mum and subsequently the whole family has been wonderful. Thank you. Happy to recommend them to anyone looking for a care company.
30 July 2025
This company have been nothing but professional, patient ,thoughtful , trustworthy efficient I could go on
But also the kindness they have shown at a difficult time in asking for help has been exceptional
I would recommend these wonderful people in a heartbeat to any friends or family .
10 July 2025
Right At Home provided excellent care for my father in law allowing his wish to die at home to be fulfilled. Throughout the months he was cared for the staff were kind and thoughtful, and supported the family throughout. During his last days he was cared for with great compassion and expertise,
ensuring he was able to pass peacefully. Knowing that he could have not received better care has been a great comfort to all the family.
27 March 2025
I needed to set up home care for an elderly neighbour before being discharged from hospital.
It was essential to research and find a good, reliable and professional agency.
And WOW! Have we chosen well!
I called Right At Home on a Friday afternoon, the care manager visited and assessed her in
hospital on Monday and care commenced on Tuesday. She was then able to be discharged home same day.
The care is exceptional. Manager listens and acts on any concerns and implements changes to care plan when needed.
The careers always arrive promptly with a smile and often a hug, nothing too much trouble.
The on line access to the rota is so helpful and allows us to see who and what time the carers are coming in.
After every visit, I am able to read the audit written by the carer.
The visits enable her to continue living at home independently with support! She loves the girls. As well as the physical care, the chats and laughter are a tonic! Better than any medicine!
Well done ALL at Right At Home
05 March 2025
A very positive experience so far with all the girls from Right at Home, mum is very happy with the care given! Lovely conversations about mutual interests and mum is relaxed and enjoying their company!
21 January 2025
I contacted this company because it was local as I needed help at home following major surgery. The package was set up really quickly. I was visited by a member of staff to see what I actually required and to assess the suitability of my home for their staff/carers. I had daily help for 17 days and
found everyone to be friendly, caring and willing to do both personal care and household tasks. This made me more independent and able to cope when they left. I looked forward to their visits, and laughter being a good medicine too!
19 November 2024
Myself & my sister are so happy with all the carers & that they are helping both my mum & dad to cope with the situation they are in. I will be telling all my friends about you & your wonderful service & team.
25 October 2024
From the moment we first met with the manager of Right at Home we knew we had chosen well and that Dad would be in safe and caring hands. All of the caregivers were always so helpful, polite, and friendly. After only the first few visits we felt very comfortable with the carers being in the home and
we could not have imagined coping without them. Every visit often began and ended with a smile and/or a hug and encouraging kind words. They would chat with my Dad and there was plenty of laughter. Nothing was ever too much trouble. All the staff, including the manager, went above and beyond on many occasions, including making special trips out when it was necessary. None of us expected my Dad's palliative care to be as short as it was. However, the care he received was excellent and we as a family are so grateful for the incredible support we received both during those difficult last days and also since Dad passed away.
I would totally recommend Right at Home without any hesitation.
23 October 2024
At last I have found the right care agency for my dear Mum! I can honestly say that Right at Home have changed my and Mums lives for the better. We had tried several other agencies but they did not compare to the excellent care mum is now receiving. Right at home are genuinely caring and very
professional. Mum now welcomes the carers into her home whereas before with her Alzheimer's she didn't want to open the door! It's clear to see why Mum is now so much more stable and happy. The carers speak to her with respect and her every need is met. The care team always go that extra mile to ensure Mum is safe and comfortable. From my experience Right at Home carers provide the quality of care you usually only find from nursing care. Online client access to the roster and carer comments for each visit is invaluable. It's very reassuring to see how Mum is feeling and means any issues can be immediately addressed. Thanks also to the management and co-ordinators. Your carers are a credit to you!
22 July 2024
Right at Home has provided a very good care service to my husband every morning. They were all punctual, removed their shoes and gave a cheerful greeting. They all worked efficiently and were well-informed on their client's needs.
I found all the carers were friendly and interested in my life and
we always had a brief chat. It has been a pleasure to have their help every day.
31 May 2024
Our first contact with the Care Coordinator was excellent - so friendly and would go the extra mile to help meet our needs. Despite changing Mum's needs a few times, Right at Home were able to be flexible and provide what we needed. Carers were on time, friendly and helpful. I'm sure it can't be an
easy job, especially when clients might be challenging! I would definitely recommend Right at Home and am just about to start using them again for Mum as her needs have increased. Thank you!
14 May 2024
Very impressed with the standard of care, Mum feels more secure and praises the friendly caring nature of the carers. I like the way she gets to see different carers each week as this helps keep her mind active.
09 May 2024
The staff are very nice and helpful to my mum, who can be difficult to deal with. Nothing is too much trouble for the carers; washing, dressing, cleaning, feeding and hoovering.
I would strongly recommend anyone needing a carer to contact Right at Home.
The office are easy to discuss any issues
with.
I'm glad I chose Right at Home to supply carers for my disabled 90-year-old mum.
08 January 2024
The staff are fantastic. The office is always quick to act on any problem there may be with my dad. If I call the office, I can always talk to someone who understands our situation.
The caregivers go out of their way to help and care for my dad, and he tells me he is very fond of all the girls and
how kind they are.
He loves to chat and enjoys their company.
The cottage is cleaned and his ironing is always done. We are very lucky to be able to use this company, I honestly don’t know how we would cope without them.
We fully rely on Right at Home who have never let us down and who have helped us beyond their work at times of extra need.
Thank you.
28 December 2023
We have been delighted by the service provided by the ‘lovely ladies’ from Right at Home. They are all so kind, caring, compassionate and professional. They provide my mother with daily support and it is good to know that she has a friendly face to talk to every morning. They help her with all sorts
of things from taking her to pick up her prescriptions to helping her decorate her Christmas tree. She would be lost without them!
07 November 2023
Absolutely brilliant. Since Mum has been receiving home care, our quality of life has improved incredibly. Not only is Mum gaining strength and confidence but as a family we are settled and feel secure that Mum is seeing someone every day and all her needs are being met. I recently went on holiday
and for the first time, I wasn't constantly worried about whether Mum was ok. I felt relaxed being away knowing "her lovely girls" as Mum calls them were caring for her. I can't recommend you enough. It certainly has been a life changer for us.