Clover Health and Homecare

Regus Brunel Office, 2430/2440 The Quadrant, Aztec West, Almondsbury, Bristol BS32 4AQ
Review Us
8.0 6 Reviews
  • Clover Health and Homecare, Bristol
Clover Health and Homecare is a trusted care provider based in Bristol, offering both domiciliary care and supported living services. Clover is run by a qualified nurse and a compassionate senior team with over 60 years of combined experience in health and social care.

Clover's mission is simple: to help people live well in the comfort of their own homes or Clover's Supported Living accommodation. Everyone knows there really is no place like your own space, which is why Clover is here to support you or your loved one with high-quality, person-centred care that’s tailored to individual needs and preferences. Whether it’s occasional help or more regular support, Clover offer's flexible care that fits around your lifestyle and routines.

Everything about Clover is guided by the company's motto, 'Excellence Everyday', because everyone deserves outstanding care, every single day.
Show Clover Health and Homecare on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £33

These prices are only a guideline, please contact Clover Health and Homecare to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Clover Health and Homecare Ltd

Person in charge

  • Shirly Chipinge (Chief Executive Officer)

Clover Health and Homecare Reviews (6)

8.0

Clover Health and Homecare has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Clover Health and Homecare has 6 reviews.

Overall Experience
  • 6
  • 0
  • 0
  • 0
  • 0
Date Published
  • 6
  • 0
  • 0
  • 1
  • 5
Reviewer Connection to Clover Health and Homecare
  • 3
  • 1
  • 1
  • 1
Total of 6, showing 1-6
Review from L G (Daughter of Client) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clover Health and Homecare have been providing additional 1:1 care each afternoon for our Mum who is in a residential home. She has advanced dementia and is at risk of falling. They’ve assisted her with joining in with the home's activities and also weather permitting have taken her out which she really
enjoys. They’ve also suggested things we could do to help improve Mum's care.
The care and respect they have shown her have been wonderful, taking time to sit and chat and sing which she loves.
I would definitely recommend Clover to anyone.
Reply from Shirley Chipinge, Managing Director at Clover Health and Homecare

Thank you so much for your positive feedback. It was a real pleasure looking after your Mum.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Beverley T (Daughter of Client) published on 5 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Clover Health and Homecare since November 2022, with a live-in care package for my mum who has advanced dementia. All the staff, including management, from day one have been very professional, kind, respectful and caring to my mum and to all members of the family! They have taken
the time to get to know Mum personally, always with a smile and showing her the utmost dignity, even when Mum's behaviour at times can be challenging. They make sure that all Mum's needs are met and go above and beyond to give her the best care, whilst giving her great companionship. Clover has allowed me to step back. I sleep better at night as I have complete piece of mind knowing that my mum is in very safe hands, with a brilliant twenty-four hour carer and the whole team. The level of care and support is excellent.
Reply from Shirley Chipinge, Managing Director at Clover Health and Homecare

Thank you for your positive feedback. It's a pleasure and an honour looking after your mum.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Maxine F (Daughter-in-law of Client) published on 19 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The help that Clover Health and Homecare gave was of great value to me as a full time carer. They would help not only look after mum-in-law but with any task required.
They were considerate, caring and polite. They were a breath of fresh air, in an end of life care situation.
Reply from Shirley Chipinge, Managing Director at Clover Health and Homecare

It was a pleasure and an honour to look after your mum in law. Best wishes from all of us at Clover Health.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C W (Wife of Client) published on 19 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had a package of care for my husband between January to April 2023 when he had terminal cancer.
The staff at Clover Health and Homecare were very friendly and helpful and took a genuine interest in us and also adapted their behaviour when I had a quiet word about my husband initially struggling
to adapt to being cared for.
They always treated him with respect and helped to make him more comfortable as much as they could. They also came up with suggestions for how to help him more and ensure a good quality of life. In addition they chatted to me whilst performing care duties and supported me too. So my overall impression of Clover was very positive.
Reply from Shirley Chipinge, Managing Director at Clover Health and Homecare

Thank you. It was a pleasure and an honour to support your husband. Best wishes from the Clover team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P D (Daughter of Client) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clover Health and Homecare Bristol found the most amazing people to live in with my dad. Kind, caring, efficient, with lovely, happy personality. He could not have been looked after better. His final years were happy, safe, clean and comfortable thanks to the Clover carers.
The management was by people
who had been active in the field of care, so the administration fully understood the practicalities of those working with the client.
My dad's health improved as soon as the first live-in carer arrived. The security of knowing someone was there, plus the bliss of being kept properly clean and well fed, and the sunny smiles of his carers, brought him back from an unhealthy state he had reached before they came.
We were so lucky to have chosen Clover, I am very happy to have an opportunity to sing their praises.
Reply from Shirley Chipinge, Managing Director at Clover Health and Homecare

Thank you. It was a pleasure and an honour to look after your dad. Best wishes from the Clover team!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Neil L (Son of Client) published on 10 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clover Health and Homecare, have provided daily care for our mother in the last 5 weeks of her life in her own home, which is what she wanted. Words cannot fully express how impressed we have been with the care received from both the senior managers and all of their team, and we will be eternally grateful.
Both
the senior managers do the caring as well, which speaks volumes.
All the staff love their job, I have nothing but praise for the company and especially the management.
The care has been of the highest possible standard and all the carers have been friendly, caring and efficient, treating our mum with the respect she deserved.
They have made a difficult time in all of our lives much more bearable and pleasant, we all looked forward to their visits 3 times a day.
We cannot thank you all enough.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Clover Health and Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Clover Health and Homecare is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Clover Health and Homecare is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (4)

Shirley

Shirley Chipinge

Job Title: Chief Executive and Clinical Director Joined: 2015

As the Founder and Chief Executive Officer of Clover Health and Homecare my promise to you is that choosing Clover to be a care provider will be a decision you never regret.


With my background in mental health care, I personally ensure that Clover treats each individual's physical and mental health needs as the backbone of everything we do, because our person-centred approach never stops being the core of why we are here.

Derek

Derek Edwards

Job Title: Registered Manager Joined: 2024

I'm responsible for the day-to-day management of the support services we offer and the company's Registered Manager.  I look after the care team here at Clover and ensure we comply with all relevant regulations as a healthcare provider in the UK. 


Before joining Clover, I was driven to set up a young person's care service that still operates today (33 years in all). During that time, I gained my Diploma in Business and Finance, along with various care-related skills and qualifications, including sign language (BSL).


I am an active contributor at care forums across the South of England and was recently blessed to have a piece I wrote published by Skills for Care.

Rene

Rene OewenKamp

Job Title: HR and Office Administrator Joined: 2019

I moved from South Africa to the UK in 2019 and have a background that includes aesthetics, skin care and healthcare, as well as HR, office management and administration.  At Clover, I focus on recruitment and people management, plus training and finance.


I am also one of the On-Call team members who ensures 24/7 communications with our caregivers and those we care for. I wholeheartedly embrace Clover's vision of delivering compassionate, high-quality care.

Michelle

Michelle Edwards

Job Title: Clinical Administrator Joined: 2023

I moved into the care sector 15 years ago when I started working for the Melanie Ann Trust.  This organisation managed residential homes for adults with severe learning disabilities and complex health needs.  Now at Clover, I have responsibility for all clinical administration, particularly ensuring that we align our caregivers' skills and availability to the needs of those we provide care to.

Frequently Asked Questions about Clover Health and Homecare

What Type of Services does Clover Health and Homecare offer?

Clover Health and Homecare offers Home Care.

How many Carers does Clover Health and Homecare employ?

Clover Health and Homecare employs 21 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Clover Health and Homecare to verify any information. View our terms and conditions. Clover Health and Homecare has an Enhanced Service - more info.