Golden Hands Home Care
21a North Hill, Colchester, Essex CO1 1EGOther Home Care Providers you may be interested in:
Care Provided by Golden Hands Home Care
Types of Home Care
- Visiting Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Other Care Provided
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Good to Know
Owner
- Golden Hands Home Care Ltd
- Private Owned
Person in charge
- Maria Causapin (Manager)
Golden Hands Home Care Reviews (2)
Over all time Golden Hands Home Care has 2 reviews.
I've made constant complaints to the office and management.
Carers turning up when and if they think they will, if at all.
Let down constantly.
We are deeply sorry you feel this way and received what you describe as a negative experience. We only wish you had brought this to our attention sooner before the client’s care was terminated.
In our files, all concerns were addressed and resolved. We had followed our protocols for...
Can not thank carers enough at Golden Hands for the way they have looked after my Aunt. They are kind, caring, considerate of her needs and keep me updated if any issues arise. I would not hesitate to recommend them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 August 2023- Caring Requires improvement
- Effective Requires improvement
- Responsive Inadequate
- Safe Requires improvement
- Well-led Inadequate
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Golden Hands Home Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Golden Hands Home Care.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Golden Hands Home Care
How many Carers does Golden Hands Home Care employ?
Golden Hands Home Care employs 15 carers.
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