Bluebird Care Gosport

Fareham Innovation Centre, Daedalus Drive, Lee-on-the-Solent PO13 9FU
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9.4 44 Reviews
  • Bluebird Care Gosport, Lee-on-the-Solent
Bluebird Care Gosport provides high-quality, flexible and completely person-centred care that supports people to remain safe, independent and connected to the life they love at home.

The team offers regular home care visits, full live-in care and the Bluebird Care Assist early intervention service. Every care plan is shaped around the individual rather than a list of tasks. The focus is always on confidence, dignity and the comfort of familiar surroundings.

Families choose Bluebird Care Gosport for its high continuity, strong communication and flexibility that adapts as needs change. Their Care Professionals are carefully selected, well-trained and trusted within the community. Many have supported the same customers for years, building real stability and genuine relationships.

The branch supports many self-funding families who want reliability, peace of mind and a premium service that keeps life on their terms. For people considering live-in care, Bluebird Care Gosport provides a one-to-one service that offers comfort, companionship and complete daily support without the disruption of moving away from home.

Rooted in the local community, the team understands the area and the people they support. They take pride in helping local families stay where they feel happiest.

Bluebird Care Gosport is committed to care that puts quality first and helps people remain confidently at home.

Care Provided by Bluebird Care Gosport

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £39.90
  • Weekly Live-in Care Fees: from £1610

These prices are only a guideline, please contact Bluebird Care Gosport to find out the exact price for your requirements.

Contact Bluebird Care Gosport to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Bluebird Care Gosport to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Kat Thomas (Director)
9.4

Bluebird Care Gosport has a Review Score of 9.4 (9.407) out of 10, based on 10 reviews in the last 2 years.
Over all time Bluebird Care Gosport has 44 reviews.

Overall Experience
  • 26
  • 16
  • 1
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  • 1
Date Published
  • 44
  • 5
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  • 10
  • 34
Reviewer Connection to Bluebird Care Gosport
  • 21
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Total of 44, showing 1-20
Review from E B (Daughter of Client) published on 29 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I find it difficult to rate the services and staff, some are very good and some less so. Generally things tick along, but queries are always dealt with promptly. It is enabling my Mother to live at home.
Reply from Katy Berry, Operations Manager at Bluebird Care Gosport
Thank you for getting in touch and leaving a review. I am grateful that you feel queries are dealt with well. I will ask my colleague Candi to touch base with you to discuss any areas of improvement…read more
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Review from Amy P (Daughter of Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have been using Bluebird to care for my mother, who has dementia for aprox a year. The initial introductory meeting was great and they asked lots of questions to fully understand what mum's needs and interests were.
The ladies that visit mum are all punctual, polite, friendly and professional. They
ensure mum is happy, has her personal care completed and that she is hydrated and fed.
Any minor issues I have raised have been dealt with promptly by Candy.
I have awarded 4/ 5 stars as the ladies sometimes did not follow all mums care needs specifically as I had requested, even after several conversations. On the whole though, mum really likes her carers. She feels safe with them and I feel she is safe and well cared for with them. She and I are very happy with the service they provide. I would recommend to others who need a daily care.
Reply from Katy Berry, Operations Manager at Bluebird Care Gosport
Thank you so much for the lovely review. We all enjoy visiting your mum and we are glad to hear you both feel safe.
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Review from Carol D (Sister of Client) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found everyone at Bluebird Care very helpful. Candi came out on a home visit and met me and my two sisters (Sue and Sandra) Sue being the sister having carers. Candi was very accommodating in every way, advising us if we have any concerns to be in touch straight away.
Reply from Katy Berry, Operations Manager at Bluebird Care Gosport
Thank you for your review. We really appreciate the feedback. We are glad you are happy with the care provided and support from Candi and the team.
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Review from J C (Daughter of Client) published on 16 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Always available for a call, the office staff are friendly and go out of their way to help. The carers are compassionate and capable and as someone who has never left her mum in anyone's care before, i soon felt reassured. I would recommend Bluebird Care, and have done already.
Reply from Katy Berry, Operations Manager at Bluebird Care Gosport
Thank you for completing a review. We are glad that you are happy with the care provided for your mother and we continue to enjoy supporting her. It is a big step having someone come into the home and…read more
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Review from J T (Daughter of Client) published on 16 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have found bluebird very courteous and helpful. We have not been using them for very long but have no complaints to date. My only comment is that the weekend charges are substantial especially for a couple. Unfortunately I don't know how long my parents income can sustain this as they are self funding
and any income/savings is rapidly being eaten up. I appreciate your staff need to be fairly rewarded for their hard work and empathy but would be grateful if there could be any discount for a couple.
Reply from Katy Berry, Operations Manager at Bluebird Care Gosport
Thank you for getting in touch and completing a review. We are glad that you are happy with the care provided. The couples rate that your parents are on is a cheaper option to paying for 2 people…read more
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Review from Brenda J (Client) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found all the ladies who cared for me were lovely, kind and very helpful, did everything I asked them to do for me. I would like to thank them all.
Reply from Stephen Brown, Deputy Care Manager at Bluebird Care Gosport
Thank you for taking the time to provide this feedback. Its excellent to see you have had such a good experience with our service and I look forward to passing on your comments to those who have had…read more
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Review from J F (Son of Client) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very supportive visits. Practical and emotional support domestic support. Encourages outside adventures but does not over pressurise mum, Find twice weekly visits very good.
Reply from Nicola Roberts, Recruitment & Marketing Manager at Bluebird Care Gosport
Thank you so much for taking the time to share your fantastic feedback. We're delighted to hear that you're pleased with the service; supporting your mum is truly a pleasure.
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Review from Gordon J (Client) published on 29 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always pleasant to have the visit, especially as I live alone (I am 98 years of age).
Reply from Katy Berry, Care Manager at Bluebird Care Gosport
Thank you for your feedback. We enjoy visiting you and hope you continue to enjoy our visits.
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Review from C A (Daughter of Client) published on 14 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bluebird has provided excellent care for my father since he has required extra support in his home. Care staff are very friendly, caring and kind, treating my father with respect and dignity. They have a good rapport with him, especially the ones he sees regularly. I am kept well informed by management
and the carers themselves of any problems that arise. The management team are very approachable and efficient.
Reply from Katy Berry, Care Manager at Bluebird Care Gosport
Thank you for your feedback. We are really glad that you are happy and enjoy visiting your father.
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Review from Emma C (Client) published on 8 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
New experience for me. Overall, I'm very pleased. The nurses are always pleasant and always help where needed.
Staff plan not always correct.
Reply from Katy Berry, Care Manager at Bluebird Care Gosport
Thank you for the feedback. We enjoy visiting you and I am glad you are happy with the care you are receiving.
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Review from Harry G (Client) published on 29 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Satisfied on all counts. It's difficult to read times on weekly schedule. Could the print be larger?
Reply from Katy Berry, Care Manager at Bluebird Care Gosport
Thank you for your feedback. We really appreciate it and can definitely look into getting the rota in a larger print for you.
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Review from C R (Son of Client) published on 8 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird supported my father at home for over a year up to January 2023 as his condition deteriorated through a number of health episodes.
At every stage, the office staff were extremely responsive and managed to increase his care plan in a timely manner despite the well-known pressures on social
care generally. This included finding an excellent emergency live-in carer over the recent Christmas and New Year period.
The staff who visited and cared for Dad were invariably friendly, sociable and respectful. His two main carers were exemplary in their genuine interest and concern for him.
Social care is not a perfect world but overall Bluebird gave us splendid support and I am very grateful for their help.
Reply from Katy Berry, Care Manager at Bluebird Care Gosport
Thank you for your review. We are grateful and glad we could support your father at home. It was a pleasure getting to know him and his family, whom he always spoke so highly of. We wish your family…read more
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Review from Cynthia M (Client) published on 23 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am completely satisfied with the service.
Reply from Katy Berry, Care Manager at Bluebird Care Gosport
Thank you very much for your review. We really enjoy visiting you and look forward to seeing you soon at our next coffee morning.
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Review from Elizabeth V (Client) published on 11 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding-booked your team after an online search for care after breaking my right elbow. One staff member, in particular, was fantastic and also a staff member from the office, was completely professional in every way. Score out of ten-20+. I would highly recommend you. I have already passed your
details on to a friend.
Reply from Katy Berry, Care Manager at Bluebird Care Gosport
We are really happy to hear your feedback and grateful that you trusted us. We wish you all the best in the future.
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Review from Rachel F (Daughter of Client) published on 15 November 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
We had experience of a previous care agency but went with Bluebird because they did shorter visiting times. Because of our experience with another supplier, I know that Bluebird fell short in a number of areas (the other provider was far superior and also cheaper).


The management constantly came

to us with problems rather than being solution-led and just kept trying to extract more and more money. Two or three of the carers were fabulous but others were not. When we tried to change carers (which they claim to be able to and you pay a premium for) they were not able to facilitate this.


Please do your research with other care agencies before going to Bluebird.

Reply from Katy Berry, Care Manager at Bluebird Care Gosport
Thank you for your feedback, Rachel and I can understand your frustrations in relation to the concerns you have raised. I am glad you were happy with some of the care team because they thought highly…read more
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Review from M P (Son of Client) published on 7 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care provided for my bed ridden mother.
Reply from Katy Berry, Care Manager at Bluebird Care Gosport
Thank you for your review, M P. Your mother has stolen the hearts of us all.
Take care.
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Review from J B (Daughter-in-law of Client) published on 2 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Prompt, professional service.
Clear, concise communication.
Dignity and personalised attention are a priority.
Staff are valued and happy.
Family support is excellent.
Warm and welcoming, comfortable, trustworthy and honest.
Reply from Katy Berry, Care Manager at Bluebird Care Gosport
Thank you for your note. We really appreciated your support whilst caring for this lady, and she has left a lasting impact on us all. We wish your family all the best in the future.
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Review from Angela H (Daughter of Client) published on 7 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I thought that all communication with the company was extremely professional. All my questions were answered and they put my mind at rest. They seemed to really care for my mother's well-being and spoke to her without patronising. She seemed comfortable in their presence, as this is the first time we
had needed a carer to visit her whilst I was away.
Overall, I was very pleased and confident to let them into my mother's house and trust them with her care. Would definitely use this company again in the future.
Reply from Katy Berry, Deputy Manager at Bluebird Care Gosport
Thank you very much for your feedback, Angela. We are glad that you felt reassured by the office team and happy with the care provided to your mother. We all enjoyed getting to know your mother and…read more
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Review from P L (Client) published on 3 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have no complaints. I receive first-class care and I would complain if otherwise.
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Review from M D (Client) published on 30 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The company has a nice group of ladies, staff and carers. 98% of the carers were very good, and we made a few friends amongst them.
Reply from Katy Wood, Deputy Manager at Bluebird Care Gosport
Thank you for your feedback. We really enjoyed visiting both you and your wife and we wish you all the best.
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Current Review Score: 9.4 (9.407)

Overview of Review Score

The Review Score of 9.4 (9.407) out of 10 for Bluebird Care Gosport is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.407 for Bluebird Care Gosport is calculated as follows: ( (25 Excellents x 5) + (33 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.407
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Gosport is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Sep 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

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Meet the Team (7)

Kat

Kat Thomas

Job Title: Director Joined: 2011

After working overseas and seeing first-hand the health care that was provided, when I moved back to the UK, I had the drive to work in the healthcare industry and ensure that people were receiving the best care possible.


Prior to starting with Bluebird Care, I worked in the Ambulance service, so saw the industry from a bigger perspective.


I joined Bluebird Care in 2011 as the Care Coordinator and progressed through the ranks to Care Manager. This drove my passion for top-quality care delivery and enabled me to see the different roles within the team. As the Director and owner of Bluebird Care Gosport, I firmly believe that what Bluebird Care stands for is exactly the type of quality care provision that I want to be associated with.


I judge myself daily by whether the service we provide would be good enough for one of my own family members. I believe that a healthy and fulfilled lifestyle does not stop at the front door, and I am passionate about enriching the community as a whole. We have a fantastic team of compassionate and caring staff who are dedicated to delivering the best care and support.

Katy

Katy Berry

Job Title: Operations Manager Joined: 2020

I have always enjoyed working with people, and after a volunteering trip in Africa, I returned knowing I wanted to work in the care sector. I have been working in independent living since 2016 as a support worker and coordinator, and joined Bluebird Care Gosport as Customer Supervisor. I was in the role for a year and enjoyed spending my working day supporting the customers in whichever way that suited them, whether it be collecting essentials for them or going over for a cuppa and a chat.


Now, as the Operations Manager, I can support the supervisors to enrich the lives of the customers within the business as well as ensure that we are an employer of choice for the care assistants that work for us. I truly believe that a happy team is more productive and provides the best car,e and I look forward to keeping the morale within the team up and our mission statement followed.

Jenny

Jenny O'Callaghan

Job Title: Strategy and Finance Director Joined: 2025

Jenny brings over 20 years of experience as a CIMA-qualified accountant and accomplished Head of Finance. She joined Bluebird Care in April 2025 as Strategy & Finance Director, bringing with her a broad and versatile background spanning engineering, corporate finance, manufacturing, and logistics.


Throughout her career, Jenny has built a strong reputation for driving operational efficiency and delivering strategic improvements that create meaningful, measurable impact. She has a proven ability to streamline processes, enhance financial performance, and support sustainable business growth, always with a keen eye on balancing people, planet, and profit. Her superpower lies in demystifying complex financial data, translating it into clear, actionable plans that enable businesses to make confident, informed decisions.


Though new to the care sector, Jenny is deeply inspired by Bluebird Care’s purpose-led mission. She is passionate about supporting people to remain independent in the comfort and familiarity of their own homes, empowering them to make their own decisions about the support they need and how it is delivered. Jenny is committed to ensuring that financial strategy aligns with compassionate, customer-centred care, where dignity, autonomy, and quality of life come first.

Vicki

Vicki Hanlon

Job Title: Care Assistant Supervisor Joined: 2018

I grew up in a village called West End outside of Southampton until I met my now husband Simon. I moved to Gosport at age 19 and have been here ever since. I worked in retail for 10 years and then at 2 removal companies in the office for another 10 years. I felt I needed a change and looked into care work. By then, I had lost most of my grandparents and missed chatting about the old days. I joined Bluebird Care almost 4 years ago now and have loved it ever since. Last year I progressed to senior carer, and later last year, I accepted the role of Care Assistant supervisor.


I love getting out and meeting up with the carers for observations, supervision, or just to see how they are getting on, as well as still getting to see our customers and covering care visits when needed.


In my spare time, I love to take my dog Bailey out on long walks and explore new areas. When we are out, I’m always taking photos. I love seeing my nephew and niece, who live just up the road, meeting up with friends and staying over with my mum and stepdad over the Island when I can, watching TV and cooking up new recipes when I get a chance.

Jamie

Jamie Wigmore

Job Title: Care Coordinator Joined: 2024

Jamie’s experience in care began at a young age, inspired by his father, who worked as a therapist supporting autistic individuals. As a child, Jamie often accompanied his dad on holidays with the people he supported, planting early seeds of empathy and understanding that would shape his future career.


Jamie’s professional journey has been varied and rich. He first trained as a chef before transitioning to front-of-house hospitality, eventually becoming Assistant Manager at the Balmer Lawn Hotel. While he thrived in hospitality, Jamie felt a calling to return to the care sector, particularly in autism and mental health services.


He worked in several care homes before being promoted to Team Leader and then Deputy Manager in a residential setting for autistic adults. Recognised for his skills and leadership, Jamie was offered a position on the company’s training team. He soon became Regional Trainer, delivering training across 56 sites along the south coast on a wide range of care-related topics.


Following this, Jamie took a brief step away from care and worked as a delivery driver for Argos, before returning to the sector to support people living with dementia and those receiving care at home. He quickly progressed into a Field Supervisor role and then into coordination, managing care delivery and supporting staff across the service.


Always open to new challenges, Jamie later worked as a bus driver across the New Forest and Dorset. However, after experiencing a health scare, he decided to return to what he truly loved, supporting others. That’s when he joined Bluebird Care.


Jamie brings a wealth of experience, compassion, and a calm, confident presence to his role. His varied background and in-depth knowledge of both frontline care and leadership make him a valuable asset to the team and a trusted point of support for customers and colleagues alike.

Candi

Candi Wigmore

Job Title: Customer Supervisor Joined: 2024

Candi’s journey into care began early. At just 13 years old, she became a young carer for her nan, supporting her with personal care, nutrition, hydration, and offering companionship in the evenings so her nan was never alone. At 15, she completed work experience in a care home and discovered a real passion for supporting others.


After becoming a young mum, Candi spent several years working in cleaning and part-time factory roles while raising her family. At 22, she joined Vista (The Society for the Blind), working in a day centre for elderly people with visual impairments. She loved the role and remained there for three years, until becoming a full-time stay-at-home mum after the birth of her third child. During this time, all three of her children were diagnosed with autism and ADHD, and Candi dedicated the next ten years to supporting their needs.


When the time was right, Candi returned to care. She quickly built strong relationships with her customers and felt deeply connected to her role, confident she had made the right decision. When the company she worked for restructured and her care round ended, Candi joined Bluebird Care


At Bluebird Care, Candi thrived as a care assistant, but her desire to do more led her to apply for the Care Coordinator role. After her interview, she was offered the position of Customer Supervisor, a perfect fit that allows her to stay involved with customers while also helping to plan and manage the care they receive.


Since stepping into the role, Candi hasn’t looked back. She loves being able to support customers not only in person but also through thoughtful, well-organised care planning. Her personal experience and passion for making a difference shine through in everything she does.

Nicky

Nicky Roberts

Job Title: Recruitment and Marketing Manager Joined: 2022

Nicky began her career in the care sector as an apprentice with Hampshire County Council, working in a nursing home while completing her NVQ Levels 2 and 3. Afterwards, she became an NVQ assessor, a role she enjoyed but found herself missing the daily interactions with older people who required care. In 2010, Nicky joined Bluebird Care as a Care Coordinator and soon took on the role of Customer Supervisor.


After five years with Bluebird Care, Nicky took maternity leave and decided to become a stay-at-home mum for a while. She welcomed another child during this time, and once both were in school, Nicky felt the pull to return to the work she loved. She rejoined Bluebird Care as a bank carer and quickly realised how much she enjoyed being back. Before long, she became a permanent member of the team.


In November 2023, Nicky was nominated for ‘Home Care Worker of the Year’ for the Southeast at the Great British Care Awards, which she went on to win. Following this achievement, she was asked to take on a temporary role within the office to assist with admin and audits. After a few months, Nicky transitioned into her current role as Recruitment and Marketing Manager, a position she is excited about as she continues to learn and grow in new areas.

Frequently Asked Questions about Bluebird Care Gosport

What Type of Services does Bluebird Care Gosport offer?

Bluebird Care Gosport offers Home Care.

How many Carers does Bluebird Care Gosport employ?

Bluebird Care Gosport employs 19 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Gosport to verify any information. View our terms and conditions. Bluebird Care Gosport has an Enhanced Service - more info.