Bluebird Care Gosport

Fareham Innovation Centre, Daedalus Drive, Lee-on-the-Solent PO13 9FU
Review Us
9.4 44 Reviews
  • Bluebird Care Gosport, Lee-on-the-Solent
Bluebird Care Gosport is a provider of care and support for those who wish to remain living independently at home for as long as possible in Gosport and the surrounding areas.

Person-centered care is delivered by an experienced team who offer domiciliary care services from 30-minute visits to 24-hour live-in care.

Respite care is also available for families who need a break from caring for their loved ones.

The dedicated Bluebird Care team in Gosport are happy to talk to you about your care needs and encourage you to get in touch to find out more.

Care Provided by Bluebird Care Gosport

Types of Home Care

  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Group/Owner

Person in Charge

  • Kat Thomas (Director)
9.4

Bluebird Care Gosport has a Review Score of 9.4 (9.407) out of 10, based on 10 reviews in the last 2 years.
Over all time Bluebird Care Gosport has 44 reviews.

Overall Experience
  • 26
  • 16
  • 1
  • 0
  • 1
Date Published
  • 44
  • 6
  • 7
  • 10
  • 34
Reviewer Connection to Bluebird Care Gosport
  • 21
  • 12
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 44, showing 1-20
Review from E B (Daughter of Client) published on 29 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I find it difficult to rate the services and staff, some are very good and some less so. Generally things tick along, but queries are always dealt with promptly. It is enabling my Mother to live at home.
Reply from Katy Berry, Operations Manager at Bluebird Care Gosport
Thank you for getting in touch and leaving a review. I am grateful that you feel queries are dealt with well. I will ask my colleague Candi to touch base with you to discuss any areas of improvement…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Amy P (Daughter of Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have been using Bluebird to care for my mother, who has dementia for aprox a year. The initial introductory meeting was great and they asked lots of questions to fully understand what mum's needs and interests were.
The ladies that visit mum are all punctual, polite, friendly and professional. They
ensure mum is happy, has her personal care completed and that she is hydrated and fed.
Any minor issues I have raised have been dealt with promptly by Candy.
I have awarded 4/ 5 stars as the ladies sometimes did not follow all mums care needs specifically as I had requested, even after several conversations. On the whole though, mum really likes her carers. She feels safe with them and I feel she is safe and well cared for with them. She and I are very happy with the service they provide. I would recommend to others who need a daily care.
Reply from Katy Berry, Operations Manager at Bluebird Care Gosport
Thank you so much for the lovely review. We all enjoy visiting your mum and we are glad to hear you both feel safe.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Carol D (Sister of Client) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found everyone at Bluebird Care very helpful. Candi came out on a home visit and met me and my two sisters (Sue and Sandra) Sue being the sister having carers. Candi was very accommodating in every way, advising us if we have any concerns to be in touch straight away.
Reply from Katy Berry, Operations Manager at Bluebird Care Gosport
Thank you for your review. We really appreciate the feedback. We are glad you are happy with the care provided and support from Candi and the team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J C (Daughter of Client) published on 16 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Always available for a call, the office staff are friendly and go out of their way to help. The carers are compassionate and capable and as someone who has never left her mum in anyone's care before, i soon felt reassured. I would recommend Bluebird Care, and have done already.
Reply from Katy Berry, Operations Manager at Bluebird Care Gosport
Thank you for completing a review. We are glad that you are happy with the care provided for your mother and we continue to enjoy supporting her. It is a big step having someone come into the home and…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J T (Daughter of Client) published on 16 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have found bluebird very courteous and helpful. We have not been using them for very long but have no complaints to date. My only comment is that the weekend charges are substantial especially for a couple. Unfortunately I don't know how long my parents income can sustain this as they are self funding
and any income/savings is rapidly being eaten up. I appreciate your staff need to be fairly rewarded for their hard work and empathy but would be grateful if there could be any discount for a couple.
Reply from Katy Berry, Operations Manager at Bluebird Care Gosport
Thank you for getting in touch and completing a review. We are glad that you are happy with the care provided. The couples rate that your parents are on is a cheaper option to paying for 2 people…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Brenda J (Client) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found all the ladies who cared for me were lovely, kind and very helpful, did everything I asked them to do for me. I would like to thank them all.
Reply from Stephen Brown, Deputy Care Manager at Bluebird Care Gosport
Thank you for taking the time to provide this feedback. Its excellent to see you have had such a good experience with our service and I look forward to passing on your comments to those who have had…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J F (Son of Client) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very supportive visits. Practical and emotional support domestic support. Encourages outside adventures but does not over pressurise mum, Find twice weekly visits very good.
Reply from Nicola Roberts, Recruitment & Marketing Manager at Bluebird Care Gosport
Thank you so much for taking the time to share your fantastic feedback. We're delighted to hear that you're pleased with the service; supporting your mum is truly a pleasure.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Gordon J (Client) published on 29 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always pleasant to have the visit, especially as I live alone (I am 98 years of age).
Reply from Katy Berry, Care Manager at Bluebird Care Gosport
Thank you for your feedback. We enjoy visiting you and hope you continue to enjoy our visits.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C A (Daughter of Client) published on 14 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bluebird has provided excellent care for my father since he has required extra support in his home. Care staff are very friendly, caring and kind, treating my father with respect and dignity. They have a good rapport with him, especially the ones he sees regularly. I am kept well informed by management
and the carers themselves of any problems that arise. The management team are very approachable and efficient.
Reply from Katy Berry, Care Manager at Bluebird Care Gosport
Thank you for your feedback. We are really glad that you are happy and enjoy visiting your father.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Emma C (Client) published on 8 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
New experience for me. Overall, I'm very pleased. The nurses are always pleasant and always help where needed.
Staff plan not always correct.
Reply from Katy Berry, Care Manager at Bluebird Care Gosport
Thank you for the feedback. We enjoy visiting you and I am glad you are happy with the care you are receiving.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Harry G (Client) published on 29 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Satisfied on all counts. It's difficult to read times on weekly schedule. Could the print be larger?
Reply from Katy Berry, Care Manager at Bluebird Care Gosport
Thank you for your feedback. We really appreciate it and can definitely look into getting the rota in a larger print for you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C R (Son of Client) published on 8 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird supported my father at home for over a year up to January 2023 as his condition deteriorated through a number of health episodes.
At every stage, the office staff were extremely responsive and managed to increase his care plan in a timely manner despite the well-known pressures on social
care generally. This included finding an excellent emergency live-in carer over the recent Christmas and New Year period.
The staff who visited and cared for Dad were invariably friendly, sociable and respectful. His two main carers were exemplary in their genuine interest and concern for him.
Social care is not a perfect world but overall Bluebird gave us splendid support and I am very grateful for their help.
Reply from Katy Berry, Care Manager at Bluebird Care Gosport
Thank you for your review. We are grateful and glad we could support your father at home. It was a pleasure getting to know him and his family, whom he always spoke so highly of. We wish your family…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Cynthia M (Client) published on 23 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am completely satisfied with the service.
Reply from Katy Berry, Care Manager at Bluebird Care Gosport
Thank you very much for your review. We really enjoy visiting you and look forward to seeing you soon at our next coffee morning.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Elizabeth V (Client) published on 11 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding-booked your team after an online search for care after breaking my right elbow. One staff member, in particular, was fantastic and also a staff member from the office, was completely professional in every way. Score out of ten-20+. I would highly recommend you. I have already passed your
details on to a friend.
Reply from Katy Berry, Care Manager at Bluebird Care Gosport
We are really happy to hear your feedback and grateful that you trusted us. We wish you all the best in the future.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Rachel F (Daughter of Client) published on 15 November 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
We had experience of a previous care agency but went with Bluebird because they did shorter visiting times. Because of our experience with another supplier, I know that Bluebird fell short in a number of areas (the other provider was far superior and also cheaper).


The management constantly came

to us with problems rather than being solution-led and just kept trying to extract more and more money. Two or three of the carers were fabulous but others were not. When we tried to change carers (which they claim to be able to and you pay a premium for) they were not able to facilitate this.


Please do your research with other care agencies before going to Bluebird.

Reply from Katy Berry, Care Manager at Bluebird Care Gosport
Thank you for your feedback, Rachel and I can understand your frustrations in relation to the concerns you have raised. I am glad you were happy with some of the care team because they thought highly…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M P (Son of Client) published on 7 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care provided for my bed ridden mother.
Reply from Katy Berry, Care Manager at Bluebird Care Gosport
Thank you for your review, M P. Your mother has stolen the hearts of us all.
Take care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J B (Daughter-in-law of Client) published on 2 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Prompt, professional service.
Clear, concise communication.
Dignity and personalised attention are a priority.
Staff are valued and happy.
Family support is excellent.
Warm and welcoming, comfortable, trustworthy and honest.
Reply from Katy Berry, Care Manager at Bluebird Care Gosport
Thank you for your note. We really appreciated your support whilst caring for this lady, and she has left a lasting impact on us all. We wish your family all the best in the future.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Angela H (Daughter of Client) published on 7 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I thought that all communication with the company was extremely professional. All my questions were answered and they put my mind at rest. They seemed to really care for my mother's well-being and spoke to her without patronising. She seemed comfortable in their presence, as this is the first time we
had needed a carer to visit her whilst I was away.
Overall, I was very pleased and confident to let them into my mother's house and trust them with her care. Would definitely use this company again in the future.
Reply from Katy Berry, Deputy Manager at Bluebird Care Gosport
Thank you very much for your feedback, Angela. We are glad that you felt reassured by the office team and happy with the care provided to your mother. We all enjoyed getting to know your mother and…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P L (Client) published on 3 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have no complaints. I receive first-class care and I would complain if otherwise.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M D (Client) published on 30 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The company has a nice group of ladies, staff and carers. 98% of the carers were very good, and we made a few friends amongst them.
Reply from Katy Wood, Deputy Manager at Bluebird Care Gosport
Thank you for your feedback. We really enjoyed visiting both you and your wife and we wish you all the best.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.407)

Overview of Review Score

The Review Score of 9.4 (9.407) out of 10 for Bluebird Care Gosport is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.407 for Bluebird Care Gosport is calculated as follows: ( (25 Excellents x 5) + (33 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.407
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Gosport is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Sep 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading

Awards / Recognitions (2)

Loading...

Meet the Team (4)

Katherine

Katherine Thomas

Job Title: Director Joined: 2011

After working overseas and seeing first-hand the health care that was provided, when I moved back to the UK I had the drive to work in the healthcare industry and ensure that people were receiving the best care possible.


Prior to starting with Bluebird Care, I worked in the Ambulance service, so saw the industry from a bigger perspective.


I joined Bluebird Care in 2011 as the Care Coordinator and progressed through the ranks to Care Manager. This drove my passion for top-quality care delivery and enabled me to see the different roles within the team. As the Director and owner of Bluebird Care Gosport, I firmly believe that what Bluebird Care stands for is exactly the type of quality care provision that I want to be associated with.


I judge myself daily by whether the service we provide would be good enough for one of my own family members. I believe that a healthy and fulfilled lifestyle does not stop at the front door and I am passionate about enriching the community as a whole. We have a fantastic team of compassionate and caring staff who are dedicated to delivering the best care and support.

Katy

Katy Berry

Job Title: Care Manager Joined: 2020

I have always enjoyed working with people and after a volunteering trip in Africa, I returned knowing I wanted to work in the care sector. I have been working in independent living since 2016 as a support worker, and coordinator and joined Bluebird Care Gosport as Customer Supervisor. I was in the role for a year and enjoyed spending my working day supporting the customers in whichever way that suited them whether it be collecting essentials for them or going over for a cuppa and a chat.


Now as the Care Manager, I can support the supervisors to enrich the lives of the customers within the business as well as ensure that we are an employer of choice for the care assistants that work for us. I truly believe that a happy team is more productive and provide the best care and I look forward to keeping the morale within the team up and our mission statement followed.

Vicki

Vicki Hanlon

Job Title: Care Assistant Supervisor Joined: 2018

grew up in a village called West End outside of Southampton until I met my now husband Simon, I moved to Gosport at age 19 and have been here ever since. I worked in retail for 10 years and then at 2 removal companies in the office for another 10 years. I felt I needed a change and looked into care work. By then I had lost most of my grandparents and missed chatting about the old days. I joined Bluebird Care almost 4 years ago now and have loved it ever since. Last year I progressed to senior carer and later last year I accepted the role of Care Assistant supervisor.


I love getting out and meeting up with the carers for observations, supervision or just to see how they are getting on as well as still getting to see our customers and covering care visits when needed.


In my spare time, I love to take my dog Bailey out on long walks and explore new areas, when we are out I’m always taking photos. I love seeing my nephew and niece who live just up the road, meeting up with friends and staying over with my mum and stepdads over the Island when I can, watching TV and cooking up new recipes when I get a chance.

Karen

Karen Perkins

Job Title: Customer Supervisor Joined: 2022

I worked many different roles at the start of my working career, from fundraising to body piercing and hairdressing, I couldn’t quite figure out what I wanted to do. Then six years ago I entered the care sector and I have not looked back.


I started as a support worker in residential services and moved on to different companies as a senior and team leader. I am now the customer supervisor for Bluebird Care and I could not be happier. I have lived in Gosport all my life and working for Bluebird Care means that I get to support people in my local community to receive packages of care that enable them to live safely and independently in their own homes.

Frequently Asked Questions about Bluebird Care Gosport

What Type of Services does Bluebird Care Gosport offer?

Bluebird Care Gosport offers Home Care.

How many Carers does Bluebird Care Gosport employ?

Bluebird Care Gosport employs 26 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Gosport to verify any information. View our terms and conditions. Bluebird Care Gosport has an Enhanced Service - more info.