Bluebird Care Gosport

Fareham Innovation Centre, Daedalus Drive, Lee-on-the-Solent PO13 9FU
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9.2 44 Reviews
  • Bluebird Care Gosport, Lee-on-the-Solent
Bluebird Care Gosport provides high-quality, flexible and completely person-centred care that supports people to remain safe, independent and connected to the life they love at home.

The team offers regular home care visits, full live-in care and the Bluebird Care Assist early intervention service. Every care plan is shaped around the individual rather than a list of tasks. The focus is always on confidence, dignity and the comfort of familiar surroundings.

Families choose Bluebird Care Gosport for its high continuity, strong communication and flexibility that adapts as needs change. Their Care Professionals are carefully selected, well-trained and trusted within the community. Many have supported the same customers for years, building real stability and genuine relationships.

The branch supports many self-funding families who want reliability, peace of mind and a premium service that keeps life on their terms. For people considering live-in care, Bluebird Care Gosport provides a one-to-one service that offers comfort, companionship and complete daily support without the disruption of moving away from home.

Rooted in the local community, the team understands the area and the people they support. They take pride in helping local families stay where they feel happiest.

Bluebird Care Gosport is committed to care that puts quality first and helps people remain confidently at home.

Care Provided by Bluebird Care Gosport

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £39.90
  • Weekly Live-in Care Fees: from £1610

These prices are only a guideline, please contact Bluebird Care Gosport to find out the exact price for your requirements.

Contact Bluebird Care Gosport to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Bluebird Care Gosport to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Kat Thomas (Director)
9.2

Bluebird Care Gosport has a Review Score of 9.2 (9.157) out of 10, based on 10 reviews in the last 2 years.
Over all time Bluebird Care Gosport has 44 reviews.

Overall Experience
  • 26
  • 16
  • 1
  • 0
  • 1
Date Published
  • 44
  • 5
  • 7
  • 10
  • 34
Reviewer Connection to Bluebird Care Gosport
  • 21
  • 12
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 44, showing 41-44
Review from Diana N (Wife of Client) published on 17 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care staff were always willing to do anything they were asked to do. They were prompt good humoured and worked with both of us. Usually some household tasks like ironing followed by the exercises given by the physio. Also, post-stroke paper and pencil exercises.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S E (Son of Client) published on 25 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very smooth organisation and administration. The carer is punctual, friendly and very competent and obviously has a genuine interest in her 'patient'. Often performs extra tasks such as bringing in/putting out bins etc. Impressive overall so far.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Vicki P (Daughter of Client) published on 15 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This team is everything you could hope for when one of your family members needs care. From the moment I contacted them almost 8 months ago, they have been not only professional, effective, organised and reliable; but they have been compassionate, generous, supportive, helpful and warm.


In the really

difficult moments, when all the other organisations have let us down, the Bluebird team have helped us to believe that creating a lifestyle for my Father that is worth living was possible. They have helped guide us through getting all the equipment and support services in place. They have, time after time, made the right call on the help my father needs.


I have also been impressed by how the management supports the care team. I could not have hoped for a better group of people who have formed close relationships with my father, each in their own way, and helped him to cope with the terrible change in his life as a result of a stroke.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A D (Daughter of Client) published on 8 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bluebird is extremely good. My parents need care four times a day. The carers are always on time, friendly, helpful and do all that is asked of them. My parents have built up friendships with some of the carers as they look forward to them coming into help with all their daily needs. We could not manage
without them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.2 (9.157)

Overview of Review Score

The Review Score of 9.2 (9.157) out of 10 for Bluebird Care Gosport is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.407 for Bluebird Care Gosport is calculated as follows: ( (25 Excellents x 5) + (33 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.407
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Gosport is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 4.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Sep 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

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Meet the Team (7)

Kat

Kat Thomas

Job Title: Director Joined: 2011

After working overseas and seeing first-hand the health care that was provided, when I moved back to the UK, I had the drive to work in the healthcare industry and ensure that people were receiving the best care possible.


Prior to starting with Bluebird Care, I worked in the Ambulance service, so saw the industry from a bigger perspective.


I joined Bluebird Care in 2011 as the Care Coordinator and progressed through the ranks to Care Manager. This drove my passion for top-quality care delivery and enabled me to see the different roles within the team. As the Director and owner of Bluebird Care Gosport, I firmly believe that what Bluebird Care stands for is exactly the type of quality care provision that I want to be associated with.


I judge myself daily by whether the service we provide would be good enough for one of my own family members. I believe that a healthy and fulfilled lifestyle does not stop at the front door, and I am passionate about enriching the community as a whole. We have a fantastic team of compassionate and caring staff who are dedicated to delivering the best care and support.

Katy

Katy Berry

Job Title: Operations Manager Joined: 2020

I have always enjoyed working with people, and after a volunteering trip in Africa, I returned knowing I wanted to work in the care sector. I have been working in independent living since 2016 as a support worker and coordinator, and joined Bluebird Care Gosport as Customer Supervisor. I was in the role for a year and enjoyed spending my working day supporting the customers in whichever way that suited them, whether it be collecting essentials for them or going over for a cuppa and a chat.


Now, as the Operations Manager, I can support the supervisors to enrich the lives of the customers within the business as well as ensure that we are an employer of choice for the care assistants that work for us. I truly believe that a happy team is more productive and provides the best car,e and I look forward to keeping the morale within the team up and our mission statement followed.

Jenny

Jenny O'Callaghan

Job Title: Strategy and Finance Director Joined: 2025

Jenny brings over 20 years of experience as a CIMA-qualified accountant and accomplished Head of Finance. She joined Bluebird Care in April 2025 as Strategy & Finance Director, bringing with her a broad and versatile background spanning engineering, corporate finance, manufacturing, and logistics.


Throughout her career, Jenny has built a strong reputation for driving operational efficiency and delivering strategic improvements that create meaningful, measurable impact. She has a proven ability to streamline processes, enhance financial performance, and support sustainable business growth, always with a keen eye on balancing people, planet, and profit. Her superpower lies in demystifying complex financial data, translating it into clear, actionable plans that enable businesses to make confident, informed decisions.


Though new to the care sector, Jenny is deeply inspired by Bluebird Care’s purpose-led mission. She is passionate about supporting people to remain independent in the comfort and familiarity of their own homes, empowering them to make their own decisions about the support they need and how it is delivered. Jenny is committed to ensuring that financial strategy aligns with compassionate, customer-centred care, where dignity, autonomy, and quality of life come first.

Vicki

Vicki Hanlon

Job Title: Care Assistant Supervisor Joined: 2018

I grew up in a village called West End outside of Southampton until I met my now husband Simon. I moved to Gosport at age 19 and have been here ever since. I worked in retail for 10 years and then at 2 removal companies in the office for another 10 years. I felt I needed a change and looked into care work. By then, I had lost most of my grandparents and missed chatting about the old days. I joined Bluebird Care almost 4 years ago now and have loved it ever since. Last year I progressed to senior carer, and later last year, I accepted the role of Care Assistant supervisor.


I love getting out and meeting up with the carers for observations, supervision, or just to see how they are getting on, as well as still getting to see our customers and covering care visits when needed.


In my spare time, I love to take my dog Bailey out on long walks and explore new areas. When we are out, I’m always taking photos. I love seeing my nephew and niece, who live just up the road, meeting up with friends and staying over with my mum and stepdad over the Island when I can, watching TV and cooking up new recipes when I get a chance.

Jamie

Jamie Wigmore

Job Title: Care Coordinator Joined: 2024

Jamie’s experience in care began at a young age, inspired by his father, who worked as a therapist supporting autistic individuals. As a child, Jamie often accompanied his dad on holidays with the people he supported, planting early seeds of empathy and understanding that would shape his future career.


Jamie’s professional journey has been varied and rich. He first trained as a chef before transitioning to front-of-house hospitality, eventually becoming Assistant Manager at the Balmer Lawn Hotel. While he thrived in hospitality, Jamie felt a calling to return to the care sector, particularly in autism and mental health services.


He worked in several care homes before being promoted to Team Leader and then Deputy Manager in a residential setting for autistic adults. Recognised for his skills and leadership, Jamie was offered a position on the company’s training team. He soon became Regional Trainer, delivering training across 56 sites along the south coast on a wide range of care-related topics.


Following this, Jamie took a brief step away from care and worked as a delivery driver for Argos, before returning to the sector to support people living with dementia and those receiving care at home. He quickly progressed into a Field Supervisor role and then into coordination, managing care delivery and supporting staff across the service.


Always open to new challenges, Jamie later worked as a bus driver across the New Forest and Dorset. However, after experiencing a health scare, he decided to return to what he truly loved, supporting others. That’s when he joined Bluebird Care.


Jamie brings a wealth of experience, compassion, and a calm, confident presence to his role. His varied background and in-depth knowledge of both frontline care and leadership make him a valuable asset to the team and a trusted point of support for customers and colleagues alike.

Candi

Candi Wigmore

Job Title: Customer Supervisor Joined: 2024

Candi’s journey into care began early. At just 13 years old, she became a young carer for her nan, supporting her with personal care, nutrition, hydration, and offering companionship in the evenings so her nan was never alone. At 15, she completed work experience in a care home and discovered a real passion for supporting others.


After becoming a young mum, Candi spent several years working in cleaning and part-time factory roles while raising her family. At 22, she joined Vista (The Society for the Blind), working in a day centre for elderly people with visual impairments. She loved the role and remained there for three years, until becoming a full-time stay-at-home mum after the birth of her third child. During this time, all three of her children were diagnosed with autism and ADHD, and Candi dedicated the next ten years to supporting their needs.


When the time was right, Candi returned to care. She quickly built strong relationships with her customers and felt deeply connected to her role, confident she had made the right decision. When the company she worked for restructured and her care round ended, Candi joined Bluebird Care


At Bluebird Care, Candi thrived as a care assistant, but her desire to do more led her to apply for the Care Coordinator role. After her interview, she was offered the position of Customer Supervisor, a perfect fit that allows her to stay involved with customers while also helping to plan and manage the care they receive.


Since stepping into the role, Candi hasn’t looked back. She loves being able to support customers not only in person but also through thoughtful, well-organised care planning. Her personal experience and passion for making a difference shine through in everything she does.

Nicky

Nicky Roberts

Job Title: Recruitment and Marketing Manager Joined: 2022

Nicky began her career in the care sector as an apprentice with Hampshire County Council, working in a nursing home while completing her NVQ Levels 2 and 3. Afterwards, she became an NVQ assessor, a role she enjoyed but found herself missing the daily interactions with older people who required care. In 2010, Nicky joined Bluebird Care as a Care Coordinator and soon took on the role of Customer Supervisor.


After five years with Bluebird Care, Nicky took maternity leave and decided to become a stay-at-home mum for a while. She welcomed another child during this time, and once both were in school, Nicky felt the pull to return to the work she loved. She rejoined Bluebird Care as a bank carer and quickly realised how much she enjoyed being back. Before long, she became a permanent member of the team.


In November 2023, Nicky was nominated for ‘Home Care Worker of the Year’ for the Southeast at the Great British Care Awards, which she went on to win. Following this achievement, she was asked to take on a temporary role within the office to assist with admin and audits. After a few months, Nicky transitioned into her current role as Recruitment and Marketing Manager, a position she is excited about as she continues to learn and grow in new areas.

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