Bluebird Care Gosport

Fareham Innovation Centre, Daedalus Drive, Lee-on-the-Solent PO13 9FU
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9.4 44 Reviews
  • Bluebird Care Gosport, Lee-on-the-Solent
Bluebird Care Gosport is a provider of care and support for those who wish to remain living independently at home for as long as possible in Gosport and the surrounding areas.

Person-centered care is delivered by an experienced team who offer domiciliary care services from 30-minute visits to 24-hour live-in care.

Respite care is also available for families who need a break from caring for their loved ones.

The dedicated Bluebird Care team in Gosport are happy to talk to you about your care needs and encourage you to get in touch to find out more.

Care Provided by Bluebird Care Gosport

Types of Home Care

  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Group/Owner

Person in Charge

  • Kat Thomas (Director)
9.4

Bluebird Care Gosport has a Review Score of 9.4 (9.407) out of 10, based on 10 reviews in the last 2 years.
Over all time Bluebird Care Gosport has 44 reviews.

Overall Experience
  • 26
  • 16
  • 1
  • 0
  • 1
Date Published
  • 44
  • 6
  • 7
  • 10
  • 34
Reviewer Connection to Bluebird Care Gosport
  • 21
  • 12
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 44, showing 41-44
Review from Diana N (Wife of Client) published on 17 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care staff were always willing to do anything they were asked to do. They were prompt good humoured and worked with both of us. Usually some household tasks like ironing followed by the exercises given by the physio. Also, post-stroke paper and pencil exercises.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S E (Son of Client) published on 25 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very smooth organisation and administration. The carer is punctual, friendly and very competent and obviously has a genuine interest in her 'patient'. Often performs extra tasks such as bringing in/putting out bins etc. Impressive overall so far.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Vicki P (Daughter of Client) published on 15 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This team is everything you could hope for when one of your family members needs care. From the moment I contacted them almost 8 months ago, they have been not only professional, effective, organised and reliable; but they have been compassionate, generous, supportive, helpful and warm.


In the really

difficult moments, when all the other organisations have let us down, the Bluebird team have helped us to believe that creating a lifestyle for my Father that is worth living was possible. They have helped guide us through getting all the equipment and support services in place. They have, time after time, made the right call on the help my father needs.


I have also been impressed by how the management supports the care team. I could not have hoped for a better group of people who have formed close relationships with my father, each in their own way, and helped him to cope with the terrible change in his life as a result of a stroke.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A D (Daughter of Client) published on 8 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bluebird is extremely good. My parents need care four times a day. The carers are always on time, friendly, helpful and do all that is asked of them. My parents have built up friendships with some of the carers as they look forward to them coming into help with all their daily needs. We could not manage
without them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.407)

Overview of Review Score

The Review Score of 9.4 (9.407) out of 10 for Bluebird Care Gosport is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.407 for Bluebird Care Gosport is calculated as follows: ( (25 Excellents x 5) + (33 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.407
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Gosport is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Sep 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

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Meet the Team (4)

Katherine

Katherine Thomas

Job Title: Director Joined: 2011

After working overseas and seeing first-hand the health care that was provided, when I moved back to the UK I had the drive to work in the healthcare industry and ensure that people were receiving the best care possible.


Prior to starting with Bluebird Care, I worked in the Ambulance service, so saw the industry from a bigger perspective.


I joined Bluebird Care in 2011 as the Care Coordinator and progressed through the ranks to Care Manager. This drove my passion for top-quality care delivery and enabled me to see the different roles within the team. As the Director and owner of Bluebird Care Gosport, I firmly believe that what Bluebird Care stands for is exactly the type of quality care provision that I want to be associated with.


I judge myself daily by whether the service we provide would be good enough for one of my own family members. I believe that a healthy and fulfilled lifestyle does not stop at the front door and I am passionate about enriching the community as a whole. We have a fantastic team of compassionate and caring staff who are dedicated to delivering the best care and support.

Katy

Katy Berry

Job Title: Care Manager Joined: 2020

I have always enjoyed working with people and after a volunteering trip in Africa, I returned knowing I wanted to work in the care sector. I have been working in independent living since 2016 as a support worker, and coordinator and joined Bluebird Care Gosport as Customer Supervisor. I was in the role for a year and enjoyed spending my working day supporting the customers in whichever way that suited them whether it be collecting essentials for them or going over for a cuppa and a chat.


Now as the Care Manager, I can support the supervisors to enrich the lives of the customers within the business as well as ensure that we are an employer of choice for the care assistants that work for us. I truly believe that a happy team is more productive and provide the best care and I look forward to keeping the morale within the team up and our mission statement followed.

Vicki

Vicki Hanlon

Job Title: Care Assistant Supervisor Joined: 2018

grew up in a village called West End outside of Southampton until I met my now husband Simon, I moved to Gosport at age 19 and have been here ever since. I worked in retail for 10 years and then at 2 removal companies in the office for another 10 years. I felt I needed a change and looked into care work. By then I had lost most of my grandparents and missed chatting about the old days. I joined Bluebird Care almost 4 years ago now and have loved it ever since. Last year I progressed to senior carer and later last year I accepted the role of Care Assistant supervisor.


I love getting out and meeting up with the carers for observations, supervision or just to see how they are getting on as well as still getting to see our customers and covering care visits when needed.


In my spare time, I love to take my dog Bailey out on long walks and explore new areas, when we are out I’m always taking photos. I love seeing my nephew and niece who live just up the road, meeting up with friends and staying over with my mum and stepdads over the Island when I can, watching TV and cooking up new recipes when I get a chance.

Karen

Karen Perkins

Job Title: Customer Supervisor Joined: 2022

I worked many different roles at the start of my working career, from fundraising to body piercing and hairdressing, I couldn’t quite figure out what I wanted to do. Then six years ago I entered the care sector and I have not looked back.


I started as a support worker in residential services and moved on to different companies as a senior and team leader. I am now the customer supervisor for Bluebird Care and I could not be happier. I have lived in Gosport all my life and working for Bluebird Care means that I get to support people in my local community to receive packages of care that enable them to live safely and independently in their own homes.

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