Ivy Care (Reading & Newbury)

8A Armour Road, Tilehurst, Reading RG31 6HS
Review Us
9.8 35 Reviews
  • Ivy Care (Reading & Newbury), Reading
Ivy Care (Reading & Newbury) provides personalised and quality domiciliary and live-in care from experienced and compassionate staff in Reading and West Berkshire area, enabling people to remain within the comfort of their own homes.

Ivy Care (Reading & Newbury) management will work with you, your family and others involved in your care to form a team dedicated to meeting your needs at home.
Show Ivy Care (Reading & Newbury) on the Map

Care Provided by Ivy Care (Reading & Newbury)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £29

Charge rate will depend on care needs

These prices are only a guideline, please contact Ivy Care (Reading & Newbury) to find out the exact price for your requirements.

Contact Ivy Care (Reading & Newbury) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Ivy Care (Reading & Newbury) to get a personalised quote.

Good to Know

Owner

  • IV Care Ltd
  • Privately Owned

Person in Charge

  • Ingrida Savickaite (Manager)

Ivy Care (Reading & Newbury) Reviews (35)

9.8

Ivy Care (Reading & Newbury) has a Review Score of 9.8 (9.772) out of 10, based on 13 reviews in the last 2 years.
Over all time Ivy Care (Reading & Newbury) has 35 reviews.

Overall Experience
  • 33
  • 2
  • 0
  • 0
  • 0
Date Published
  • 35
  • 3
  • 10
  • 13
  • 22
Reviewer Connection to Ivy Care (Reading & Newbury)
  • 8
  • 7
  • 7
  • 6
  • 4
  • 1
  • 1
  • 1
Total of 35, showing 1-20
Review from P T (Son of Client) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers are very good and help my father especially when he has not been well, such as during a bout of gastroentiritis. We could not go on without them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from John M (Son of Client) assisted by family/friend published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, if problem come into office, all sorted.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Karen B (Daughter of Client) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a lovely team, office and carer's.
Kind and caring.
Went beyond the call of duty.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S S (Daughter-in-law of Client) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ivy Care has been absolutely outstanding in the care they provided for both my elderly father-in-law and mother-in-law. They supported our family right through to end-of-life care with compassion, dignity, and professionalism.
Every carer we encountered was incredibly kind, consistently showing genuine
respect, understanding, and patience. Their unwavering dedication meant the world to me. Without their support, I simply wouldn't have been able to manage a full-time job while ensuring my in-laws received the care they deserved.
The peace of mind I felt each day, knowing my loved ones were in such capable and compassionate hands, is something I will always be grateful for. I'm truly thankful for the amazing work the carers at Ivy Care do, and I'm so glad we chose them.
I would highly recommend Ivy Care to anyone looking for compassionate, professional, and dependable care for a loved one.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Paul S (Son of Client) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ivy Care provided outstanding support for both my mum and dad, right through to end-of-life care. Every carer we met was kind, respectful, and deeply compassionate. Their professionalism gave our family peace of mind and allowed my wife to continue working full-time, knowing our parents were in safe
hands. I'm truly grateful and would highly recommend Ivy Care to anyone in need of dependable, heartfelt care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Amirul H (Client) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience with one of the carers was really helpful. I was suffering from anorexia bulimia and BPD therefore, I was very sick because of not eating and purging to the point I would spend days without eating. He made sure I was eating (stayed til my food was at least digested for a bit, and even
fed me if needed!) I really recommend him and his teams!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J B (Husband of Client) assisted by family/friend published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The services we received from Ivy Care was second to none. The teams of carers that called on us were courteous, sympathetic and very professional. They treated my wife with great care and attention. They dealt with her needs and made sure that her comfort was paramount. We would recommend Ivy Care
as the company to use.This is because the carers and staff go the extra mile. Hence we felt that they were not only carers but close family and friends. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Christine M (Client) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are generally friendly and willing to help where needed. My home is left clean esp bathroom, kitchen and bathroom floors. I am left ready to get on with my days cheerful and in good order. They are here for the full 30 minutes. Most people are calm and good natured which makes them pleasant to
have in my home. Ivy Care was recommended to me and I would choose them again if needed. Initially they helped me get back on my feet after a long stay in hospital and definitely helped me regain my confidence.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Fiona H (Friend of Client) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kind, caring and reliable. I can rest assured while I am at work my friend will be treated with respect and dignity and a smile. The team can't do enough and are trustworthy and communication is always good
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Katherine D (Granddaughter of Client) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ivy care have looked after nan for about a year and we cannot thank them enough. They have all been amazing, communication is great and anything they feel gran has needed medically or personal care wise they advised us of. They were brilliant when gran passed and became a huge part of our family over
the last year seeing gran and granddad 4 times a day 7 days a week. Their care was hugely appreciated by both gran and granddad and myself and my brother.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jennifer S (Wife of Client) published on 7 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So much help and kindness from carers. My husband treated with dignity at all times. Times of calls are very regular which helps to plan the day. I feel happy that my husband is in safe hands and he is always ready to see them. Very pleased with Ivy Care and would recommend it to friends and relatives.
Thank you to all.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D F (Husband of Client) published on 2 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided is excellent. The carers go above and beyond in everything they do. They are so kind and thoughtful in how they treat my wife. They also always try to make her smile and make her day as enjoyable as it can be. She always looks forward to their daily visits with whoever comes to see
her.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Graham O (Client) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely impressed with the role offered by Ivy Care. Having been recently discharged from hospital following repairs to femur fractures, I need help to wash and dress. Their attitude is kind and friendly and they fully understand my needs when it comes to dealing with my pain threshold.
Their
approach is very professional and friendly, indeed I look forward to their daily visits. I have no doubt recommending their services to anyone looking for an experienced care organisation whose only concern is for the client’s wellbeing.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Kathy M (Daughter of Client) published on 28 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to the amazing staff at Ivy Care. Mum was in your care for the last months of her life, we couldn't have asked for a kinder, more helpful group of people. She so enjoyed the carer popping in during the day and the care they gave was amazing. I highly recommend this company. Ten out of ten.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jane P (Daughter of Client) published on 2 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother found it difficult at the start to accept care. However, the staff are professional, friendly, hard-working and do an excellent job. They keep the client safe, feeling cared for and are good at developing positive working relationships with the clients and others involved regularly with their
care. My mother looks forward to every care call she receives. I would highly recommend this company.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Dave B (Son of Client) published on 22 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service care provided for my dad was excellent, always friendly and helpful. It made a very difficult situation for my dad much easier. I would highly recommend this company for anyone requiring care in the home.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Dawn (Daughter of Client) published on 16 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise Good Oaks and their carers highly enough, they have attended my Mother four times per day for some time now and are always caring, kind, thoughtful and treat her with dignity and respect. Good Oaks offer an all-round service by supporting the primary family contact too, office staff are
always available to help and support me with any additional needs or answer any questions I might have. Whilst the quality of care should always be the primary consideration, it is also reassuring that Good Oaks charges are very reasonable and fair with no hidden extras. I happily recommend Good Oaks to care for your loved ones.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R C (Daughter of Client) published on 15 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had a fortnightly hair wash. The carer was friendly and efficient and good at chatting to my mum and humouring her.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J W (Client) published on 2 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional and caring.
Always wearing protective equipment.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R C (Wife of Client) published on 1 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have not had this company for long, however, I am extremely happy with how the carers approach their work and my husband, who has dementia. I feel that to the carers, this is not just a job, it's a vocation, and they are fully committed to doing their best for their clients.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Ivy Care (Reading & Newbury) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.947 for Ivy Care (Reading & Newbury) is calculated as follows: ( (72 Excellents x 5) + (4 Goods x 4) ) ÷ 76 Ratings = 4.947
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Ivy Care (Reading & Newbury) is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 4.825
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Mar 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (1)

Ingrida

Ingrida Savickaite

Job Title: Director/Registered Manager Joined: 2018

Ingrida started her career as a home-visiting carer in 2006 and by 2013 she achieved her CQC registration as a care manager. She worked in different positions and has a good understanding of what is good and passionate care. Despite gaining a degree in Psychology and Criminology, Ingrida dedicated her life and career to domiciliary care where she can make a difference in the individual life.

Frequently Asked Questions about Ivy Care (Reading & Newbury)

What Type of Services does Ivy Care (Reading & Newbury) offer?

Ivy Care (Reading & Newbury) offers Home Care.

How many Carers does Ivy Care (Reading & Newbury) employ?

Ivy Care (Reading & Newbury) employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ivy Care (Reading & Newbury) to verify any information. View our terms and conditions. Ivy Care (Reading & Newbury) has an Enhanced Service - more info.