Ivy Care (Reading & Newbury)

8A Armour Road, Tilehurst, Reading RG31 6HS
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9.9 35 Reviews
  • Ivy Care (Reading & Newbury), Reading
Ivy Care (Reading & Newbury) provides personalised and quality domiciliary and live-in care from experienced and compassionate staff in Reading and West Berkshire area, enabling people to remain within the comfort of their own homes.

Ivy Care (Reading & Newbury) management will work with you, your family and others involved in your care to form a team dedicated to meeting your needs at home.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £29

Charge rate will depend on care needs

These prices are only a guideline, please contact Ivy Care (Reading & Newbury) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • IV Care Ltd

Person in charge

  • Ingrida Savickaite (Manager)

Ivy Care (Reading & Newbury) Reviews (35)

9.9

Ivy Care (Reading & Newbury) has a Review Score of 9.9 (9.947) out of 10, based on 13 reviews in the last 2 years.
Over all time Ivy Care (Reading & Newbury) has 35 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ivy Care (Reading & Newbury)
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Total of 35, showing 21-35
Review from Jane P (Wife of Client) published on 28 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good timekeeping - excellent care for my husband. Overall we are very satisfied with the service.
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Review from L L (Wife of Client) published on 27 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall a very good experience. My husband is bed-bound except for the carers taking him to the bathroom for a daily wash/shower.
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Review from Diane H (Daughter of Client) published on 27 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank Good Oaks Home Care for looking after my mother and giving her the confidence to return to independent living after being discharged from hospital after a life threatening illness. The family have been impressed with the professionalism and friendliness of the Good Oaks Team. We
would not hesitate to ask for their services again if required and would recommend them highly.
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Review from P K (Husband of Client) published on 20 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good service - much better than all previous carers.
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Review from A H (Son of Client) published on 11 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They are a friendly, reliable and trustworthy team.
Over the last year, we have been able to go on holiday with the rest of the family without having to worry about care for my mother.
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Review from M S (Husband of Client) published on 15 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant team, ready to go the extra mile for my Wife.
Nothing is too much.
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Review from Jenny P (Daughter of Client) published on 6 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family is very happy with the care provided by Good Oaks. All the carers are cheerful, professional and caring. Communication with the office is very easy and accessible. In particular, we were very impressed with the effort made to really get to know my father when he first needed support at home.
As far as possible the carers are the same people which is important to him. I would certainly not have any hesitation to recommend their services to others.
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Review from Marc B (Son of Client) published on 12 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care team. Very well organised. Carers are very professional and caring. They are very patient and understanding.
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Review from Ian K (Son of Client) published on 3 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good care and the management team lovely and helpful. They have always found someone to cover me.
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Review from Elizabeth L (Client) assisted by family/friend published on 15 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers have been extremely kind and helpful. They have made me feel very safe and have become like friends. It gives my family peace of mind that I am so well looked after. I look forward to seeing them at the end of the day and mornings are so much easier with all the help.
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Review from Angela L (Client) published on 23 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, very friendly care workers and very polite and helpful. I am very satisfied.
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Review from Zalinda R (Client) published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carer is excellent. Makes me feel happy and is not pushy will let me do what I can't without taking over so it makes me feel like I have some kind of independence.
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Review from F S (Husband of Client) published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers from Good Oaks Home Care come in mornings and evenings to look after my 90-year-old wife, who is now in a wheelchair.
The care they provide is outstanding. Earlier this month, I was admitted to hospital and my wife needed extra help while I was away. The company straight away arranged all the
extra help that was needed, including lunchtime visits to prepare food and lifts for doctor's appointments. They also provided me with recuperation care when I returned home. This company has provided us with exceptional care when I returned home. This company has provided us with exceptional care and I would recommend them to others.
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Review from Richard B (Client) assisted by family/friend published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't wish for a better care agency to look after me than Good Oaks. All the carers that I have are kind, considerate, respectful and trustworthy. I am always content in the knowledge that I will be well cared for and I feel very happy to have them all in my house. Good Oaks have as well excellent
office staff that deal with any issues I have in a caring, confident and professional manner. Anything that I have asked of them, they always do their utmost to accommodate. Having expereinced Good Oaks first hand, they pick and choose their carers carefully and train them to an excellent standard. Having used care agencies for many years, it is very rare to have such excellence throughout and I cannot fault Good Oaks. I would strongly recommend Good Oaks to anyone for their excellence and I think they are the best care agency in the area.
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Review from David F (Husband of Client) published on 28 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has had MS for 18 years I have employed many care companies in that time. Good Oaks Home Care is by far a company I can trust they give my wife the care and respect she deserved. The attention they give is definitely second to none.
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Current Review Score: 9.9 (9.947)

Overview of Review Score

The Review Score of 9.9 (9.947) out of 10 for Ivy Care (Reading & Newbury) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.947 for Ivy Care (Reading & Newbury) is calculated as follows: ( (72 Excellents x 5) + (4 Goods x 4) ) ÷ 76 Ratings = 4.947
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ivy Care (Reading & Newbury) is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (1)

Ingrida

Ingrida Savickaite

Job Title: Director/Registered Manager Joined: 2018

Ingrida started her career as a home-visiting carer in 2006 and by 2013 she achieved her CQC registration as a care manager. She worked in different positions and has a good understanding of what is good and passionate care. Despite gaining a degree in Psychology and Criminology, Ingrida dedicated her life and career to domiciliary care where she can make a difference in the individual life.

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