Noble Live-in Care, National Provider

Nadine, Head of Live-in Operations, oversees the day-to-day delivery of the live-in service, ensuring that service users receive high-quality, person-centred support in line with CQC standards.

She is a strong advocate for the benefits of live-in care, recognising the positive impact that consistent one-to-one support and companionship can have in helping individuals maintain independence, build confidence, and achieve personal goals.
Nadine has over 15 years’ experience in the care sector across hospital, domiciliary, and live-in settings. During this time, she has held a range of roles, including Health Care Support Worker, Team Leader, Coordinator, Coordinator Manager, Quality Assurance Manager, Locality Manager, and Registered Branch Manager.

She values building strong relationships with clients and their families to ensure they can remain independent in their own homes while receiving high-quality, person-centred care.

Nadine holds a Level 5 QCF Diploma in Leadership and Management in Health and Social Care.

As Registered Branch Manager, Charlie is responsible for the day-to-day running of Noble Live-in Care, ensuring clients are receiving high-quality care, following guidance from the CQC regulator.

Charlie has extensive care experience, having worked in care for 10 years+ now. Charlie has worked in various care settings, such as domiciliary care, nursing and residential care homes, hospitals, and live-in care. Charlie has worked as a Carer, Senior Carer, Team Leader, Care Co-ordinator, Care Manager and, up until recently, a Locality Manager for Noble Live-in Care. She was awarded a distinction in Level 3 Adult Social Care and is currently completing her Level 5 Diploma in Leadership and Management in Health and Social Care.

Charlie is passionate about ensuring her team is supported and motivated, that care professionals feel listened to, and that clients have the freedom and flexibility to choose how they wish to spend their lives, whether at home or on holiday.

As Service Development Manager, Allison is the first port of call for people who enquire about Noble's services. She works hard to get to know prospective clients and to help them understand their care options and the difference that Noble Live-in Care will make to their independence, well-being and overall quality of life.

Allison has worked in care since 2015, working in both visiting home care and live-in care services. Having cared for members of her own family during the illness and following bereavement, Allison is able to empathise with her clients and their families and understands all too well the pressure they are under. She is enthusiastic about getting care right for the individual and tailoring support to their unique needs and personality.

As a Locality Care Manager, Alex is one of the first team members new clients will meet. Alex will visit clients in their current setting (home, hospital, even residential care homes) to help them understand what a difference Noble could make to their lives and to help them create their unique support plan, she stays in touch and visits regularly to make sure her clients are receiving excellent quality support and are happy with their service.

Alex is passionate about ensuring her clients are safe and happy and have the freedom and flexibility to choose how they wish to spend their time.

I love helping people, and I actually love older people. I have always been compassionate and caring. I think care is the perfect fit for my personality. I fell in love with helping the elderly at 17, I moved into working with younger vulnerable adults at around 22 and always enjoyed making a difference and bringing light and joy to people.

Live-in care is a totally different experience. We get to know our clients extremely well, develop fantastic relationships with them and make a huge impact on every part of their lives.

As a Locality Care Manager, Laura is one of the first team members new clients will meet. Laura will visit clients in their current setting (home, hospital, even residential care homes) to help them understand what a difference Noble could make to their lives and to help them create their unique support plan, she stays in touch and visits regularly to make sure her clients are receiving excellent quality support and are happy with their service.

Having worked in the healthcare industry since 2017 in Hospital-based and community settings, I have built up a strong core knowledge of a huge range of health conditions. Working in medical, surgical and Pediatric settings within the hospital and then transitioning into a more dementia and end-of-life care-based community setting. This has allowed me to further my training, skills and knowledge base to ensure the best person-centred approach to care is provided to any individual in my care.

The little things bring me the most joy in care, enabling any individual to achieve independence and remain in their own home with a laugh and a smile, reminds me of how vital the care sector is.

As a Locality Care Manager, Laura is one of the first team members new clients will meet. Laura will visit clients in their current setting (home, hospital, even residential care homes) to help them understand what a difference Noble could make to their lives and to help them create their unique support plan, she stays in touch and visits regularly to make sure her clients are receiving excellent quality support and are happy with their service.

My mum was diagnosed with M.S. in 1984, the year after I was born. As I was growing up, I was supporting her along with my dad. My mum would have regular care workers come into her 4 times a day. Seeing how much the care workers helped my mum and supported us as a family inspired me to get into health and social care when I left school. I started in care homes and then went into domiciliary care as a care worker. I then progressed and was a care coordinator for 9 years and I then became a registered branch manager.

I am passionate that I am providing unique and person-centred support to my service users which continues through to their family, by making sure that the work behind the scenes with everyone involved helps the service users feel safe and supported while living independently within their own home.

I aspire to pass on my experiences and knowledge to make sure that I am providing the best possible support to my team and work colleagues.